App Broker Discussion Forum | Flexera Community Support

App Portal + VIP: Performance Issues

We have a customer that using a VIP to mask the App Portal web server details. It is working but we're seeing a huge performance difference between the test instance where VIP is not used, and the production instance where the VIP is used. One of the...

During checkout, allocate named user to license in FNMS

Is it possible for App Portal (V2017 R2) to allocate a license in FNMS for named user software when they check out?

Solved My Apps scheduled tasks missing

My Apps is enabled in App Broker, but the two scheduled tasks on the application server related to it (process computers for My Apps alerts and send out My Apps email notifications) do not exist. These tasks should be created upon initial install of ...

Solved Permission to cancel any requests

I’m trying to give our help desk the capability to cancel any requests raided by any user.I permissioned them as per the admin guide (I gave them remove access on ‘Manage All Requests’ here) however they still do not have the capability to do this. I...

Solved Reminder to approve requests notification modify

The notification "Reminder to approve requests" when you open it to edit and make companyisd (Company Logo, color, etc) there is nothing in the body of the notification. Thought it would have a variable for the approval items.Please advise how to edi...

Solved Targeted Devices Column Missing in Reclamation Policy

We've noticed recently that some App Broker environments show a Targeted Devices column when viewing Reclamation Policies and some do not. Upon preliminary investigation it seems that instances connect to FNMS cloud are missing this, while ones conne...

Solved Catalog Security + Security Group

We have a customer that is trying to use security groups to control access to different role within AppPortal. We can add the security group without issue and I see no clear issues. The security groups are not granting the access. Example, trying to ...

Solved App Portal: Site DNS Address Value

Issue that generated this question: https://community.flexera.com/t5/App-Broker-Forum/Remedy-Wrapper-AppPortal-VIP/m-p/136781#M831We ran into an issue as a result setting our Site DNS Address to a VIP on an implementation where the web server did no...

Solved Support for ServiceNow New York

Does App Broker 2019R1 support ServiceNow New York? If not is there a timeline that can be reported to customers when that can be expected to happen? I can see in App Broker documentation that Kingston, London and Madrid are supported, but can't find...

Solved Variables in Notifications

We're using App Portal 2016 11.0.4 with SCCM/Casper integration.When a user requests a Windows software, they get the out of the box "Software -Data" notification. Where does the information come from on the variables in the notifications? Specifical...

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