App Broker Discussion Forum | Flexera Community Support

App Portal Queries

Hi Experts,Can you pls assist me in responding to the below queries from a customer 1. If there is a multi level approval process configured, and Manager and his Senor mgr both have not responded or taken any action on that request, can the workflow ...

Solved Filter Approve/Reject on Requests that require my approva;

Is it possible to filter the Approve/Reject tab based off requests that require approval by the logged in user? We have admins who approve specific catalog items and they are having difficulty filtering down to just the ones that are in their "queue...

deploymentTechnology value returned 0 back to ServiceNow when it should have returned 8 for ConfigMgr

We had an issue where AppPortal reported back to ServiceNow that the catalog item had an unknown deploymentTechnology value of 0 when we expected it to return 8 for ConfigMgr since that is what the the catalog item is configured to use for deployment...

Solved Where are catalog Search Keywords stored in the DB?

I'm trying to do a custom query to report out on the Search Keywords (under Title & Description tab) associated on a catalog item in App Portal. I'm searching the WD_WebPackages table and cannot find such a field. I'm struggling locating the Search K...

Solved Active Directory Integration Details

A customer is looking for details on what information is sent to/shared with Active Directory in a typical App Broker implementation. I've explained that the direct connection(s) to App Broker are in order to 1) enable authentication for logging into...

Solved Edge was just implemented in our environment Web.config file for Edge - App Portal 2019 R1

Microsoft Edge 85.0.564.51 was just implemented in our environment. I have some users reporting that Edge is opening IE in compatibility mode for them. I think this is due to the web.config having the following:<httpProtocol><customHeaders><add nam...

Incoming Email Services Configuration

We consistently see App Portal not able to login to the IMAP server. We reset the password, change the password in the configuration settings and it seems to work for awhile then stops again with LOGIN failed message.The same password is used for th...

Solved App Broker Cloud Active Directory

A customer that will be implementing App Broker Cloud wants details on how Active Directory information will be used by the tool. I don't see anything AD related in the Release Notes - does App Broker Cloud connect to AD?

API Parameters for ServiceNow

Could someone please let me know what the required parameters and responses are for the api that is attached in the screenshot?

Solved App Broker and ServiceNow Clarification

I'm hoping to get some clarification on a few things regarding the integration between App Broker and ServiceNow:1. Is it the case that for a Catalog Item to sync with ServiceNow it has to have an SCCM package associated with it? If not, is that requ...

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