Running into situation where we have a catalog item that triggers a Remedy ticket to be created at "On Approver approval" but when the requester is also the approver it gets automatically approved and does not trigger this action to fire. I've includ...
When we create a bundle in the catalog we have the option to set a title and description for the bundle but we cannot see the bundle description when selecting the bundle to check out. I did not see a checkbox option for viewing the bundle descriptio...
Can Anyone tell me if the current version of AppBroker works with BMC 's Helix BMC Helix Digital Workplace. If so, is there any active documentation available for review? Does it work the same as BMC MyIT? Thanks in advance, A.U.
Hey everyone,after upgrading the App Portal from 2020R1 to 2021R2 everything seemed fine at first glance.But when we try to create a software catalog item with an already existing device collection (ConfigMgr) it fails with "Column "IsCollectionLess"...
@jdempsey @CharlesW I think I know the answer to this, but wanted to know if there is a way in App Portal to alert when the deployment technology is down. We have had a handful of outages with MECM in the past year which naturally leads to collection...
Hey everyone,when we try to assign a catalog item to certain devices, they appear to be offline as we get the message "Client is offline and will be added as soon as it is online".After checking ConfigMgr those clients are in fact not offline or inac...
I'm getting the email notification below (ERROR_1) every 2-3 minutes from AppPortal. When I check the ESD logs everything looks ok today after restarting ESD on SCCM Server and AppPortal. Yesterday there was an error (ERROR_2) in the ESD logs but tha...
Hi Team,We are actually working on Software Reclamation Process. We are using App Broker (2020 R1) to reclaim apps using SCCM.And, w.r.t. some BAU requirements, we have come across the below queries, where we need your kind assistance:1. When viewing...
