Apr 30, 2013
01:09 AM
manzoor.matoo wrote: Hi, Could you please share the below information: Are you creating the installer for linux or unix on Windows machine? How are you connecting the linux or unix machine? Is it through putty? Are you trying to connect the remote machine through putty or VNC? Make sure the XManager on client machine is running. Can you share the project file if possible. Thanks, Manzoor Thanks a lot for the reply. We are building installer in windows machine for windows platform and building installer in linux machine for Solaris/AIX/Linux platform. We are facing the issue in unix/linux in few machines and also not always. In fact sometimes it works in same machine. I have seen the issue, when I access the remote machine through X manager. But as per test engineer, they also seen it when remote machine is accessed through VNC client. When the problem reproduced, I tried keyboard input with other Applications, they work fine. (other applications in remote unix/linux machine) In fact, I could open the "default left-top corner menu provided by X window"(of same installer window) using Alt+Space. I am sorry, I can not put the project file here as it is too large and also my organization may not allow to do so. Important thing is, it works in many machines and even same machines. I don't think, any thing related to iap_xml script has problem. I will be waiting for more input from your side. Thanks in advance.
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Apr 25, 2013
03:52 AM
jerome_IA wrote: I've seen similar issue when JRE was upgraded to 1.7. Is it your case in your new installer? The behavior only occurs in X window. --Jerome Yes we have upgraded to JRE 1.7(InstallAnywhere2012). We are seeing this issue in unix(solaris and AIX) or linux(red hat and suse) machine only. But not in Windows. Most of the time we use Xmanager, but some of test engineer mentioned they used vnc client and found this issue. One more thing to note, this issue comes only in few machines.
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Apr 23, 2013
01:00 AM
Please provide your input.
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Apr 22, 2013
06:56 AM
pavan kumar ds wrote: Hiiee.. I have downloaded SunJRE170Win32.vm and i hv hosted on my server & in no vm build i have specified the url pointing to that vm pack like " http:\\abc.com\SunJRE170Win32.vm",But am not able to run the installer,its exiting prompting no vm found on ur system.!!!! Am using win 7 os 32 bit os..!! Can anyone help me on this?? Just downloading the VM and putting into the machine where you want to install may not resolve the issue. You have to build the installer execuable again with VM option. To do this put the downloaded vm into default location: /resource/installer_vms
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Apr 22, 2013
06:07 AM
my current installer version is: InstallAnywhere 2012 Version: 14.0 Build: 4390 PatchLevel:14.0_SP1_Enterprise with Cloud Pack
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Apr 22, 2013
06:05 AM
Recently we upgraded installer from 2009 to 2012. We are seeing a weird behavior in "some" unix machine(using X window). While installing the product created by using InstallAnywhere2012, it does NOT take keyboard input. This happens only in some machine. I could see the release notes of 2012 SP1: IOA-000066700 When end users navigate between panels, the cursor is no longer positioned in read-only locations on the Choose Install Directory panel or the Get User Input - Advanced panel. Previously in some scenarios, the cursor was positioned next to read-only text. I thought may be it is similar issue, and tried upgrading to InstallAnywhere2012SP1. But that did not solve the purpose. Is it an issue in installer side? if not where should we look into for fixing it?
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InstallAnywhere 2012
Apr 22, 2013
05:56 AM
As localized strings present in InstallAnywhere project(xml_iap) is referred by installAnywhere during build. We changed our implementation and added new strings into xml_iap. Now it works fine. So the only source of localized string is the xml_iap project file.
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Apr 22, 2013
05:50 AM
pv7721 wrote: Is there any reason for using the IBM JRE instead of the Oracle one? Because Oracle do not provide JRE for IBM AIX machine. They provide for Windows/Mac OS/Solaris/Linux platform. IBM/HP has there own JRE.
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Mar 18, 2013
05:53 AM
Hi, Recently we have migrated our project from InstallAnywhere2009 to InstallAnywhere2012. As part of our script(not install anywhere), we merge and generate custom_xx(xx is language like en,es,de,jp etc), which should be used by InstallAnywhere project. As per the new InstallAnywhere2012, it expects custom_xx files to be in locales_Migrated_Configuration (as default configuration name is Migrated Configuration). But we have seen a behavior during building the installer project. Just before calling build.exe, custom_xx(under locales_Migrated_Configuration) contains our localized strings which is generated from external .properties files. During build process, installanywhere2012 generates custom_xx with default strings, which overwrites our localized strings. You may notice, during build process it saves the project and generates external properties(custom_xx). Can we skip this somehow? User guide does not say anything about it. Is there any solution to following threads: http://community.flexerasoftware.com/showthread.php?198257-Localization-Problems&highlight=localization http://community.flexerasoftware.com/showthread.php?196478-Localization-and-Merge-Modules&highlight=localization Kindly provide proper documentations for migration from InstallAnywhere2009(project is having external resource bundles)?
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InstallAnywhere 2012
Feb 27, 2013
01:01 AM
We are getting unable to load services from ./service.inf with IBM JRE 1.7.0SR3 VM. When we changed the JRE to 1.7.0(base version), it started working. I think it is an issue :mad: Please fix it. After fixing this issue with JRE VM, we saw another crash with InstallAnywhere2012 "building" with JRE 1.7.0 SR3. As we just changed the VM pack to IBM JRE1.7.0(base) but not the InstallAnywhere build JRE version(which is still pointing to JRE 1.7.0SR3).
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Jan 03, 2012
07:04 AM
This is the code which is failing(it is InstallAnywhere code) Most probably it is unable to load SecurityService class from the xml file. public boolean checkWxAdminRights(UninstallerProxy up){ w32Sec = (SecurityService) up.getService(SecurityService.class); return checkWxAdminRights(); } //Below function returns false, even though I am Admin user <<==== protected boolean checkWxAdminRights(){ boolean isWxAdmin = false; try{ isWxAdmin= w32Sec.isCurrentUserAdmin(); }catch(Exception use){ //log message } if (isWxAdmin){ return true; } else { //log message return false; } }
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Jan 03, 2012
06:40 AM
I missed the warning: WARNING: Could not load services specified in /services.inf The exception is coming from InstallAnywhere code.(if I run with JRE 1.7) The content of this inf file is: INF_ID: 410d72a656874974a7d14260d2091ee0 RES_ID: ae513d53d532ee995214c8389ff875b4 SERVICES: /services.xml S_DG: d38cad117dcf1c0fc7519f96fe2e99a4 The directory <%RES_ID%> contains services.xml: - - com.installshield.wizard.service.file.FileService com.installshield.wizard.service.file.GenericFileService - com.installshield.wizard.service.security.SecurityService com.installshield.wizard.service.security.GenericSecurityService - com.installshield.wizard.service.system.SystemUtilService com.installshield.wizard.service.system.GenericSystemUtilService - com.installshield.wizard.platform.win32.Win32RegistryService com.installshield.wizard.platform.win32.GenericWin32RegistryService - com.installshield.wizard.platform.win32.Win32Service com.installshield.wizard.platform.win32.GenericWin32Service - com.installshield.wizard.platform.win32.security.WindowsAccountPrivilegeService com.installshield.wizard.platform.win32.security.GenericWindowsAccountPrivilegeService - com.installshield.wizard.service.file.FileServiceImplementor com.installshield.wizard.service.file.PureJavaFileServiceImpl com.ibm.wizard.platform.linux.LinuxFileServiceImpl com.installshield.wizard.platform.genericunix.service.file.GenericUnixFileServiceImpl com.installshield.wizard.platform.macosx.service.file.MacOSXFileServiceImpl com.installshield.wizard.platform.solaris.SolarisFileServiceImpl com.installshield.wizard.platform.hpux.service.file.HpuxFileServiceImpl com.installshield.wizard.platform.win32.Win32FileServiceImpl - com.installshield.wizard.service.security.SecurityServiceImplementor com.installshield.wizard.service.security.PureJavaSecurityServiceImpl com.ibm.wizard.platform.linux.LinuxSecurityServiceImpl com.installshield.wizard.platform.genericunix.service.security.GenericUnixSecurityServiceImpl com.installshield.wizard.platform.macosx.service.security.MacOSXSecurityServiceImpl com.installshield.wizard.platform.solaris.SolarisSecurityServiceImpl com.installshield.wizard.platform.hpux.service.security.HpuxSecurityServiceImpl com.installshield.wizard.platform.win32.Win32SecurityServiceImpl - com.installshield.wizard.service.system.SystemUtilServiceImplementor com.installshield.wizard.service.system.PureJavaSystemUtilServiceImpl com.ibm.wizard.platform.linux.LinuxSystemUtilServiceImpl com.installshield.wizard.platform.genericunix.service.system.GenericUnixSystemUtilServiceImpl com.installshield.wizard.platform.macosx.service.system.MacOSXSystemUtilServiceImpl com.installshield.wizard.platform.solaris.SolarisSystemUtilServiceImpl com.installshield.wizard.platform.hpux.service.system.HpuxSystemUtilServiceImpl com.installshield.wizard.platform.win32.Win32SystemUtilServiceImpl - com.installshield.wizard.platform.win32.Win32RegistryServiceImplementor com.installshield.wizard.platform.win32.Win32RegistryServiceImpl com.installshield.wizard.platform.win32.Win32RegistryServiceImpl - com.installshield.wizard.platform.win32.Win32ServiceImplementor com.installshield.wizard.platform.win32.Win32ServiceImpl com.installshield.wizard.platform.win32.Win32ServiceImpl - com.installshield.wizard.platform.win32.security.WindowsAccountPrivilegeServiceImplementor com.installshield.wizard.platform.win32.security.WindowsAccountPrivilegeServiceImpl com.installshield.wizard.platform.win32.security.WindowsAccountPrivilegeServiceImpl
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Dec 30, 2011
04:05 AM
InstallAnywhere version:2009 Any idea what could be the reason for this error: ServiceManagerFacade: services are unavailable due to the following error: null SHUTDOWN REQUESTED This error is coming during un-installation. We are getting this error only with jre 7 in windows machine. It works fine(jre6 and jre7) in Unix machine(solaris/AIX/linux).
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Latest posts by bidyapatip
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Activity Feed
- Posted Re: Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 30, 2013 01:09 AM
- Posted Re: Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 25, 2013 03:52 AM
- Posted Re: Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 23, 2013 01:00 AM
- Posted Re: no vm build !! on InstallAnywhere Forum. Apr 22, 2013 06:56 AM
- Posted Re: Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 22, 2013 06:07 AM
- Posted Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 22, 2013 06:05 AM
- Tagged Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 22, 2013 06:05 AM
- Tagged Installer UI not taking keyboard input. on InstallAnywhere Forum. Apr 22, 2013 06:05 AM
- Posted Re: Localization problem after migrating from InstallAnywhere2009 to InstallAnywhere2012 on InstallAnywhere Forum. Apr 22, 2013 05:56 AM
- Posted Re: ServiceManagerFacade: services are unavailable on InstallAnywhere Forum. Apr 22, 2013 05:50 AM
- Posted Localization problem after migrating from InstallAnywhere2009 to InstallAnywhere2012 on InstallAnywhere Forum. Mar 18, 2013 05:53 AM
- Tagged Localization problem after migrating from InstallAnywhere2009 to InstallAnywhere2012 on InstallAnywhere Forum. Mar 18, 2013 05:53 AM
- Tagged Localization problem after migrating from InstallAnywhere2009 to InstallAnywhere2012 on InstallAnywhere Forum. Mar 18, 2013 05:53 AM
- Tagged Localization problem after migrating from InstallAnywhere2009 to InstallAnywhere2012 on InstallAnywhere Forum. Mar 18, 2013 05:53 AM
- Posted IA2012 with IBM JRE 7.0 sr3 on InstallAnywhere Forum. Feb 27, 2013 01:01 AM
- Posted Re: ServiceManagerFacade: services are unavailable on InstallAnywhere Forum. Jan 03, 2012 07:04 AM
- Posted Re: ServiceManagerFacade: services are unavailable on InstallAnywhere Forum. Jan 03, 2012 06:40 AM
- Posted ServiceManagerFacade: services are unavailable on InstallAnywhere Forum. Dec 30, 2011 04:05 AM