AngelaL
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since ‎Jun 07, 2024
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You will to have an account with the "Manage Connections" role to configure the connection to ServiceNow.  Please refer to the Flexera docs site for more details on the roles in ITV.
If there is no date available in Flexera One, the product lifecycle date field in ServiceNow will get auto-populated with a value of 1900 if it’s a GA date or something that is in the past, otherwise it will populate the date field with a value of 29...
Yes. It is recommended to create a new service account for each external integration in ServiceNow.  This account will require the following roles:  rest_api_explorer, oath_user, and x_fls_flexeraone.admin
Yes.  In order for the application to be listed in the ServiceNow store it must be certified by ServiceNow.  The goal of the certification is for ServiceNow to vet the application to ensure the least amount of risk is introduced into the customer ins...
It is recommended to try to upgrade the Flexera One app within a quarter of its release as it usually contains useful improvements and fixes for issues that were found in the previous release.
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‎Oct 01, 2024
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