About jsubramaniyam

jsubramaniyam · ‎Mar 04, 2021

Summary: This article will help you in adding additional DLL's and files using Repackager. Please note that it is recommended to have a Clean machine to repackage the application. Discussion: You can use Single step snapshot method to add multiple Supportive/ DLL file along with the EXE file and then convert it to MSI. The below steps may help you in adding additional DLL's and files. *) Launch Repackager and proceed with Single Step Snapshot method. *) Choose the package and progress with the wizard as per below screenshot. DO NOT Click 'Ok' button if it prompts. *) You will receive a Pop up with 'OK' button as shown in the below screenshot. DO NOT Click OK now. *) Now place the additional files you wish to add to a folder in the machine where repackaging is in progress. Refer below screenshot for clarification. *) Once files are added, Click Ok and proceed with the wizard and Finish the process. *) Now the captured installation will have the additional files added. Refer below screenshot. *) Now Select Repackaged Output and under Output options select 'create Microsoft Windows installer packager' and in the dropdown choose 'Sigle compressed .MSI file' and build the project.

jsubramaniyam · ‎Feb 24, 2021

Summary: This article will help you to configure WFM portal Website in a DMZ server upon which it, Accepts the requests from the Internet clients Forwards them to the Workflow Manager Gets responses from the Workflow Manager Forwards them to the clients Discussion: If Workflow Manager needs to be accessed over the Internet, it is recommended to set up a portal Web server. Below steps helps in configuring WFM portal website. In the DMZ server, which is not in an Organizations domain, launch the Workflow manager set up and proceed with the Wizard until you reach the below screen and select the checkbox ‘Portal Website’ which is highlighted below and install the setup. Set the system account, locate the following file on the machine where you installed the web portal: [WorkflowManagerWebPortalInstallDirectory]\web.config Open the web.config file, locate the keys and enter appropriate values. <add key="RemoteServer" value="IP_Address" /> <add key="AMS_SystemUsername" value="User_Name" /> <add key="AMS_SystemPassword" value="Pasword” /> <add key="AMS_SystemDomain" value="Domain_Name" /> Launch IIS and ensure correct port is set in bindings as that of WFM application. Now you should be able to launch the application from DMZ server. Feel free to contact support team by creating a new case if any assistance needed.

jsubramaniyam · ‎Jan 07, 2021

Hi @cdirrigle , The case is still Open under my ownership (in Bug queue) and I'm working with Engineering team closely to get a solution. We will only Close the ticket, upon hearing a closure confirmation from you. I will reach out to you in an email with more details on the same. Thanks! Regards, Jaganath S

jsubramaniyam · ‎Dec 11, 2020

Summary: This article will help you to change the components to 64-bits for a MSI project in InstallShield using IDE as well as automation script. Discussion: 1) Through InstallShield IDE follow the below Steps. You can do this if you have few components to be updated. *) In the Installation Designer, select the Components under Organization and change the '64-Bit Component' to YES. *) Since we use 64x bit component, make sure in the Template Summary under General information is set to 'intel;1033'. 2) Through automation, Kindly execute the attached script '64bit component.vbs' if you have more components that needs to be changed. *) You have to modify the script and mention the "<Path to ISM File>" in the Vbs script. *) Note - If you are using InstallShield 2019, then you are good to execute the script as it is (You can modify it based on the requirement). If you are using InstallShield 2020, then comment 'ISWiAuto25.ISWiProject' line and uncomment the 'ISWiAuto26.ISWiProject' line. *) '64bit component.vbs' needs to be executed as in the path highlighted below (for reference),

jsubramaniyam · ‎Dec 10, 2020

Hi @madhupn , Can you confirm whether you have upgraded just ASES or AdminStudio also? Are you seeing this issue only with specific packages or all the packages you try to import? Can you attach the screenshot of PowerShell output window once after you execute the commands. Once you start the execution of AdminStudio cmdlet and after the AdminStudioHost starts by itself (it will start once you execute the Invoke-ASImportPackage command), you should see the logs in "C:\Program Files (x86)\AdminStudio\2020\Common\AdminStudioHost.log" file. Regards, Jaganath S

jsubramaniyam · ‎Dec 03, 2020

Question: How can we hide various workflow phases for different account/roles in Workflow Manager? Discussion: We can restrict the users/roles in viewing or editing the Workflow phase/Step details by setting up Workflow phase permissions (View/Edit) in the Template as below, Once that is set, the Workflow for the users who doesn't have necessary privilege's will look like, In general, by setting Phase/Step permissions in Template, we can hide various workflow phases for different account/roles in Workflow Manager.

jsubramaniyam · ‎Nov 23, 2020

Hi @SunilPrajapati , You can restrict the users/roles in viewing or editing the Workflow phase/Step details by setting up Workflow phase permissions (View/Edit) in the Template. Refer the attachment 'Permissions.PNG' Once that is set, the Workflow will look like (Refer 'Workflow.PNG') Kindly let me know if any concerns. Regards, Jaganath S

jsubramaniyam · ‎Nov 03, 2020

Summary: This article helps you to understand how to enable Windows Authentication in Workflow manager. Discussion: With single sign-on (Windows Authentication), you will be automatically logged in to Workflow Manager / AdminStudio Enterprise Server using your domain credentials, as long as your domain account has been imported into the system. Once single sign-on has been set up and your account has been imported, when you next open Workflow Manager / AdminStudio Enterprise Server, the IIS web server checks to see if your domain credentials are valid in the Active Directory domain server. If they are valid, you will automatically be logged in to Workflow Manager / AdminStudio Enterprise Server. The below video has step by step process which will guide you to set up Windows Authentication. Also attached the video for reference.

jsubramaniyam · ‎Oct 01, 2020

Summary: This article helps you to understand how to use the same AdminStudio catalog by different users. Discussion: Once the Administrator creates a new Catalog in AdminStudio, you will find the catalog and the Database server details in the Application manager as below. The other user can connect to the same database catalog by launching AdminStudio and click on ApplicationCatalog ->Connect… Now both the users must be able to connect to the same catalog, Add their own groups and perform activities in Application manager simultaneously. NOTE : In order to connect to an AdminStudio Application Catalog database, users require the permissions provided in the below link on the database. https://docs.flexera.com/adminstudio2020/Content/helplibrary/ISCSDBPerm.htm?Highlight=Required%20Permissions%20on%20Application%20Catalog%20Databases Adding Groups: Users can also add additional groups or subgroups in Application Manager. You can create New Group by, Clicking on the root node, Right click and add New Group or by clicking on the New Group button as per highlighted below.

jsubramaniyam · ‎Sep 29, 2020

Discussion: Discussion about AdminStudio Host service URL registered in the FSG. Solution: One of the other Flexera products (i.e. Workflow Manager, FNMS or App Portal) uses that URL to invoke AdminStudio Host web services. Though technically it is possible for other products to consume AdminStudio web services via FSG, there is no functionality in other products which would need AdminStudio services. At this point it is AdminStudio which consumes services of other products (FNMS and AppPortal) in this integration.

jsubramaniyam · ‎Sep 10, 2020

This topic was discussed via case 02205920 and customer closed the ticket after his queries were addressed as below. Kindly ignore my previous statement about FSG host process to avoid confusions. 1) Yes, you are right. Though technically it is possible for other products to consume AdminStudio web services via FSG, there is no functionality in other products which would need AdminStudio services. At this point it is AdminStudio which consumes services of other products (FNMS and AppPortal) in this integration. 2) AdminStudio is a desktop product and today it is not possible to decouple AdminStudio host service from AdminStudio and run on a different machine. Based on the previous comment, since no other product consumes AdminStudio services you will be fine even if you don't register AdminStudio with FSG. Regards, Jaganath S

jsubramaniyam · ‎Sep 07, 2020

Hi @peter_osang , Most of the AdminStudio Application Manager’s core functionality resides in the AdminStudio Host Process, which is available in the same machine where AdminStudio is installed. You can find the host process (AdminStudioHost.exe) in the path 'C:\Program Files (x86)\AdminStudio\2019\Common'. Please have a look at the below document link for the information about the AdminStudio Host Process. https://docs.flexera.com/adminstudio2020/Content/helplibrary/About_the_AdminStudio_Host_Process.htm#applicationcatalogs_794908166_2413787 AdminStudio Host must be running in order to use Application Manager or the Platform API. When Application Manager is launched, the AdminStudio Host process is automatically started, and its icon is added to the System Tray. AdminStudio Enterprise Server (AES) is a Web application which is mainly used to display Reports. AES is hosted in IIS and it doesn't have any Host service similar to AdminStudio. AdminStudio and AdminStudio Enterprise Server can be integrated but AdminStudio Enterprise Server is not responsible for launching AdminStudio Host process. Flexera Service Gateway (FSG) is a component that enables Flexera Products like AdminStudio, App Portal, Workflow Manager, and FlexNet Manager Suite / FlexNet Manager Platform to communicate. May be while registering Flexera products like AdminStudio, AdminStudio Enterprise Server in FSG may call the FSG host process which can be found in the machine where FSG is installed. Doing a Test connection in AdminStudio will displays all other products that are registered in Flexera service Gateway. Hope this clarifies your query. Kindly let me know if any concerns. Regards, Jaganath S

jsubramaniyam · ‎Aug 26, 2020

Summary: Users may not be able to view/edit Dataelement in a Template after making some changes to it. Symptoms: Clicking on Dataelement does not show the relevant element details. Instead it shows the previous clicked data element value. This may occur if the ‘IsCondition’ field is set to ‘1’ in ‘AMS_DataMinorItemTpl’ table for the particular dataelement (DataMinorItemDesc). To verify this execute the below query against the database by replacing the Dataelement value in the ‘DataMinorItemDesc’ filed. Select IsCondition , * from AMS_DataMinorItemTpl where DataMinorItemDesc = ‘<Dataelement name here>’ -- Check if the Iscondition value is '1'. Resolution: Updating the ‘IsCondition’ filed value to ‘0’ may fix this issue. To do so, kindly execute the attached script ‘Dataelement fix.sql’ against the database, refresh the browser and click on the Dataelement. Now we should see the relevant Dataelement information. Note: In case if any help needed, kindly contact support or create a new case for assistance.

jsubramaniyam · ‎Aug 17, 2020

Question: What are the detailed information one can see in the log file if the DebugLogLevel is set to '5' in the registry entry. Answer: By default, the DebugLogLevel will be set to '0' once AdminStudio is installed. To capture the detailed logs set the DebugLogLevel to '5' in the below mentioned registry entry Regedit>HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\InstallShield\AdminStudio>DebugLogLevel. After setting the DebugLogLevel to '5' restart the AdminStudio host process and the application. Now the user should able to see detailed information like 'Errors', 'Warnings', 'Info' and 'Debug'. NOTE: ISCMIDE.log, AdminStudio Host.log and AdminStudio.log files helps to store the information performed in the AdminStudio IDE. Debug - Information that is diagnostically helpful to people (IT, sysadmins, etc.) to debug an application. Info - Generally useful information to log (service start/stop, configuration assumptions, etc). Designates informational messages that highlight the progress of the application at coarse-grained level. Warn - Anything that can potentially cause application oddities, but for which automatically recovering. (Such as switching from a primary to backup server, retrying an operation, missing secondary data, etc.) Error - Any error which is fatal to the operation, but not the service or application (can't open a required file, missing data, etc.). These errors will force user (administrator, or direct user) intervention. These are usually reserved for incorrect connection strings, missing services, etc. It is recommended to set the DebugLogLevel to '5' to gather more info in the log files during troubleshooting of an issue.

jsubramaniyam · ‎Aug 14, 2020

Summary: Users may not be able to submit new Workflow requests after upgrading their Workflow manager. Symptoms: While submitting a new Workflow request users might encounter the error shown in the below screenshot because of column mismatch in DB tables if the upgrade does not happen properly. We can see something similar to this in the log file. "'Error: ExecuteNonQuery - Exception: Index#: 0, Message: Invalid column name 'FolderStructure'., LineNumber: 1, Source: .Net SqlClient Data Provider, Procedure:'" Resolution: Executing the below mentioned SQL scripts present inside 'C:\AdminStudioWebComponents_2020\Support\SQL_Scripts' in the below order against the database will add the missing columns and users should able to submit a new Workflow request. Please find the attached scripts for reference. 1) '1702UpgradeWFM.sql' 2) '1802UpgradeWFM.sql'

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Date Last Visited	‎Mar 26, 2021 10:56 AM

Using Repackager to add additional supportive files

Configuring the WFM Portal in DMZ server

Re: Tuner crashes with no error

How to change the version of each component to 64bit in InstallShield using IS IDE and Automation sc...

Re: Issues with AdminStudio PowerShell Cmdlets

Hiding workflow phases for different users in Workflow request

Re: How to hide workflow phases for different users

Workflow manager - Login using Windows Authentication

AdminStudio – Multiple users connecting to same catalog manually and adding Groups

AdminStudio connection with FSG

Re: Connections to the AdminStudio Host

Re: Connections to the AdminStudio Host

Workflow Manager - Unable to view/edit the details of Dataelement

AdminStudio - Information viewed in the log files if the DebugLogLevel is set to '5' in the registry...

Workflow Manager 2020 - Error while submitting new Workflow requests after upgrade