Hello @LucasMarchi, Thank you for your reply. Could you please open a case with our Support Team? Please let us know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

Maybe the firewall is not completely turned off so the game cannot be installed. ... View more

Hi @lkbhaskar, Thank you for your post. The summary is that, yes, InstallShield 2019 supports Visual Studio 2019. The explanation of how to confirm that information is below: Here is a link to our Revenera InstallShield documentation: https://docs.revenera.com/?product=InstallShield I selected 2019 as the Product Version then clicked InstallShield 2019 Release Notes to jump to the InstallShield 2019 Release Notes available at this link: https://docs.revenera.com/installshield25helplib/rn/ReleaseNotes.htm#sysreq I clicked the System Requirements link at the top of the web page. I found these Visual Studio versions listed, meaning that InstallShield 2019 supports these specific Visual Studio versions: Please let us know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

Hi @NKRISS, Thank you for your reply. You're welcome! I'm happy to help! Please accept our apologies for the delayed response. You could try configuring a Recovery Action(s) for your service, per the documentation at this link: https://docs.revenera.com/installshield27helplib/helplibrary/ServiceSettings.htm#ref-views_1289758803_1250525 See the entry for Recovery Actions. Please give that a try. Does that work for you? Please let us know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

Hi @enid_shih, Thank you for your post. This will require a valid support contract (maintenance plan) and a support ticket (case). Could you please open a case with our Support Team about this issue? We can investigate this issue further from there. Please let me know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

Hi @walter_palucki, Thank you for your post. Both InstallShield Lite and InstallShield Limited Edition have been discontinued and are no longer available. Here is a link to the post announcing that InstallShield Lite was discontinued: https://community.flexera.com/t5/InstallShield-News/Product-Announcement-InstallShield-Lite-Discontinued/ba-p/173118/jump-to/first-unread-message Please let us know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

Hi @krnp007, Thank you for your post. InstallShield 2016 has reached its end-of-life and is no longer supported. We will need you to upgrade to a supported InstallShield version to receive technical support beyond what is shared in this post. As a courtesy, here is a link to a blog post about how to get started with C# and the Automation Interface: https://www.revenera.com/blog/software-installation/getting-started-with-installshield-automation-and-c/ Here are a few links about the automation interface: https://docs.revenera.com/installshield23helplib/installshield23helplib.htm#helplibrary/IHelpAutomation.htm https://docs.revenera.com/installshield23helplib/installshield23helplib.htm#helplibrary/AutomationInterface64Bit.htm https://docs.revenera.com/installshield23helplib/helplibrary/IHelpAutoISWiProject.htm#ref-automationinterface_391531000_wp1883 You can set the product code via an ISWiProject object reference and generate a GUID via the GenerateGUID automation interface API function off of an ISWiProject object reference. Please let us know if you have any questions or concerns.  Thank you for your patience and cooperation. ... View more

Hi @jlansford, Thank you for your post. Please accept our apologies for the confusion and frustration. Firstly, are you using an evaluation copy of InstallShield 2021 R1? Or a fully licensed copy? Secondly, if in the Releases View, you right-click Releases and select New Product Configuration, right-click the newly created product configuration and select New Release, select Compression > Uncompressed under the Build Tab of the release, then build the project, does the issue still occur? Hope that helps. Please let us know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

You can also refer the kb article to write registry on 64 bit location https://community.flexera.com/t5/InstallShield-Knowledge-Base/Create-a-64-bit-Windows-Registry-Entry-via-an-InstallScript/ta-p/193440/jump-to/first-unread-message ... View more

I have did the same exact steps mentioned in the provided NotepadExtractToFileTest.zip. However i'm getting the following error. System's temporary directory = C:\Users\test\AppData\Local\Temp ExtractToFile: target = C:\Users\test\AppData\Local\Temp\702264.tmp\ca-ac-javautils.jar ExtractToFile: extractWhatURL = jar:file:/C:/Users/test/AppData/Local/Temp/I1632389536/InstallerData/Execute.zip!/$IA_PROJECT_DIR$/res/ca-ac-javautils.jar Execute Custom Code class com.zerog.ia.customcode.util.fileutils.ExtractToFile.install() Unexpected Fatal Error: java.lang.ClassFormatError: Illegal field name "<return>" in class com/zerog/ia/customcode/util/fileutils/OtherUtils at java.base/java.lang.ClassLoader.defineClass1(Native Method) at java.base/java.lang.ClassLoader.defineClass(Unknown Source) at java.base/java.security.SecureClassLoader.defineClass(Unknown Source) at java.base/jdk.internal.loader.BuiltinClassLoader.defineClass(Unknown Source) at java.base/jdk.internal.loader.BuiltinClassLoader.findClassOnClassPathOrNull(Unknown Source) at java.base/jdk.internal.loader.BuiltinClassLoader.loadClassOrNull(Unknown Source) at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(Unknown Source) at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(Unknown Source) at java.base/java.lang.ClassLoader.loadClass(Unknown Source) at com.zerog.ia.customcode.util.fileutils.ExtractToFile.extractResource(ExtractToFile.java:101) at com.zerog.ia.customcode.util.fileutils.ExtractToFile.install(ExtractToFile.java:43) at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source) at com.zerog.ia.installer.actions.PlugInAction.installSelf(Unknown Source) at com.zerog.ia.installer.util.GenericInstallPanel$2.run(Unknown Source) ... View more

Hi @roncrow, Thank you for your post. The following was the resolution to this issue: When recording a silent response file for a silent InstallScript MSI installer with a command such as: "C:\InstallShield 2020 Projects\test\Product Configuration 1\Release 1\DiskImages\Disk1\setup.exe" /r /f1"C:\test\setup.iss" it is important to first create the full target path for the response .iss file. In this case, it's necessary to first create a C:\Test folder. Then the recording of the silent response file succeeds. Please let us know if you have any questions or concerns.  Thanks! ... View more

Hi @rsingh1, Thank you for your post. You could try configuring a system search that checks whether a file exists or Windows Registry entry exists or something like that that will only exist if msi1 is already installed. You could store the result of this system search in a public MSI property with its name in all uppercase. Then you could use the MSI property an Install Condition, which is also known as a Launch Condition. Similarly, you could try configuring a system search to retrieve the product version of msi1 based on an existing file or an existing Windows Registry entry or something of that nature. Again, you could store the result of the system search in a different public MSI property with its name in all uppercase and use the MSI property in an Install Condition. Please give that a try. Does that work for you? Please let us know if you have any questions or concerns. Thank you for your patience and cooperation. ... View more

InstallShield 2014 might have reached its end-of-life but what I was asking about is absolutely the same in IS 2018. Maybe pay close attention to the question before directly offering me to upgrade? To the newbies out there who might be having similar issues: 1.   If a component has only user files (yes, these are files that go to AppData\Roaming & AppData\Local + others in C:\Users) a dummy registry in HKCU (e.g. “HKCU\Software\DXC\InstalledSoftware\FlashPlayer” with value Installed) must be created in this component and set as a key path. 2. You can set the ALLUSERS property in the Property Manager in InstalShield or when you install the MSI in cmd with ALLUSERS=1. Its default in InstallShield is anyway 1 so in my case I didn't have to set anything.  What I didn't know is that for the MSI to be installed under SYSTEM account I should do it through PSExec (open cmd then enter  psexec /si cmd).  This opens another window where you can install stuff under SYSTEM account) The other option to do that is in Task Manager but that's not very convenient.   I'm still a beginner and I wanna say that there's way too little info on the application packaging topic and Flexera must definitely put some effort and make some comprehensive tutorials on the topic. If it wasn't for the internal trainings in the company I work for, I wasn't gonna be able to grasp it. ... View more

Completely free music selection ... View more