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Every two weeks on Friday starting 4/19, there will be a re-stream of data for all organizations with scoped app 1.x integration. This process should not impact the customer. After the re-stream, a delta operation will fail, triggering an automatic s...

Introduction: The purpose of this article is to explain how to use the “Update User for Flexera Data Import” Fix Script in order to get the Integration user for all the inserts/updates of records by the Flexera Scoped application. Pre-requisites: 1) ...

By default, the unmatched files after data normalization get deleted automatically following a Technopedia Catalog Sync.  Below are steps to not delete the unmatched file by default:1)Stop the Flexera Data Platform service 2)Open the file "Data Platf...

In the Administration Console, the ServiceNow normalize job will fail immediately with the error "New Export cannot be started" if the MID Server is not set up correctly in ServiceNow. This can occur if the MID Server is not selected or the MID Serv...

Follow the steps below if a ServiceNow normalize job fails or cancels at the import to ServiceNow step and you want to resume the job. Note: The publish step must have completed successfully to use this process. Open the Windows Command Prompt a...