About Mescalero

Mescalero · ‎Nov 03, 2010

I'm driving myself nuts because my merge module file (built with an Installshield merge module project) does not appear in the redistributables list in a separate Installscript MSI project IDE with which I need to install it. I've checked that the path in Tools > Options > Merge Modules > "Merge Modules Locations" matches where the msm file is copied upon being built. What's going on? :confused:

Mescalero · ‎Oct 21, 2010

Thanks, Josh. We ended up getting round this by running the following from a command line: cscript %SystemDrive%\inetpub\AdminScripts\adsutil.vbs set w3svc/AppPools/Enable32bitAppOnWin64 1 After that, the installation could complete.

Mescalero · ‎Oct 12, 2010

Hi everyone, I have an installation package that fails with a 1603. The installation creates two websites and associated application pools (when it works). The server is x64, with IIS6. Here is where the trouble is in the log file: InstallShield 10:58:48: IIS6 check for ASP.NET version bitness, install is requesting 'x86' InstallShield 10:58:48: OpenKeyLog, pszMDPath =/LM/W3SVC/APPPOOLS InstallShield 10:58:48: GetData, pszMDPath = / InstallShield 10:58:48: CloseKey failed with the following error: -2146646015 InstallShield 10:58:48: Value returned for Enable32bitAppOnWin64: 0 InstallShield 10:58:48: SetAspversion: machine is 64-bit and IIS running in a bit mode other than the currently selected mode InstallShield 10:58:48: Error with IISRT: -2172 MSI (s) (AC:34) [10:58:48:355]: User policy value 'DisableRollback' is 0 MSI (s) (AC:34) [10:58:48:355]: Machine policy value 'DisableRollback' is 0 Action ended 10:58:48: InstallFinalize. Return value 3. I have the Enable 32 Bit Applications setting set to Yes, and the ASP.NET Platform to 32-Bit within the project. I suspect something is amiss with the IIS installation, but this is on an end user machine to which I don't have easy access. (This works on a x64, IIS in-house machine.) I haven't found anything in the user forums that quite follows my predicament, so can anyone please explain what environmental factor keeps this from working? I would be most appreciative...

Mescalero · ‎Oct 12, 2010

Hey thanks! This sounds like a great solution, short of having a single setup file supporting all processors. Thank goodness I only have to worry about the processor support, and not the Windows version as well! 😉

Mescalero · ‎Oct 11, 2010

Sorry if this is a silly question, but how do you distribute this to users? Does your C# app contain the different setup files, or do you distribute them in parallel? I currently distribute three separate setup files (targeting x86, x64, and IA64) per app, and the user cannot execute the "wrong" one, but a simpler, cleaner environment in the distribution media would be nice. Thanks for the great feedback.

Mescalero · ‎Oct 11, 2010

Thanks, Kathy. So I wonder what the heck they were talking about during the IS 2011 webcast? Doesn't sound as if anything related to this aspect of the product is different from IS 2010.

Mescalero · ‎Oct 08, 2010

I too am curious about whether this functionality exists. I made a point of writing this down when it was mentioned during the IS 2011 webcast, but it's not mentioned in the release notes (unless I am overlooking it), and the Template Summary still states "you can specify only one processor value." Can someone please clarify? Thanks as well...

Mescalero · ‎Jul 09, 2010

Glad you've got it working!

Mescalero · ‎Jul 09, 2010

I forgot to add: yes, I create a component for each service instance. It's a bit tedious to set up if you have several instances, and not terribly elegant, but hey, it works! 🙂

Mescalero · ‎Jul 09, 2010

Hi Ruben, I am indeed changing the service name, using the [InstanceId] property to differentiate the names in Services. So under "Advanced Settings > Services" for that file component, I define it as " [InstanceId]". After these get installed, they will thus appear as " 0", " 1", etc in the SCM. If you want your service name to contain spaces (which you very likely do), then you will need to specify the names in the ServiceControl and ServiceInstall tables in the Direct Editor. (The Services node under Advanced settings does not allow one to enter spaces directly. Not sure why since the tables can be fiddled to allow it.) 😄

Mescalero · ‎Jul 09, 2010

Hi, What I did to get the services to uninstall is to set a Condition for the component that installs/uninstalls your service. So, for example, in the case of the first instance, use "InstanceId=0" in the "Condition" field for that component; "InstanceId=1" for the second instance, etc. (I defined a component for each instance of my service. A bit tedious, yes, but I am not sure that there is another way to do it.) Doing this allows the instances to uninstall from SCM.

Mescalero · ‎Jun 10, 2010

Creating and running a minor upgrade finally flushed the little gremlin out! Thanks, Michael, for lending your expertise.

Mescalero · ‎Jun 08, 2010

Thanks, Michael, for the advice. How to get out of this pickle on my machine, however, I'm not sure. I don't see mention of this CA in any of the msi tables, but it is reliably mentioned in the msi log as the reason for install failure. :confused:

Mescalero · ‎Jun 07, 2010

Ok, I'm getting this error 2762 during installation even after deleting the CA from the project file and rebuilding the cab! I see in the msi log that it is still calling the CA, even though it's (ostensibly) gone. What is going on?? Where in the database could there still be a record of this? Or has the installer DB been corrupted? An altogether frustrating experience...

Mescalero · ‎Jun 07, 2010

Hi Michael, Thanks for the feedback. Actually, I find that I still encounter that error when repairing in such a case, even when executing the original setup. And I think most of our end users are going to run such a maintenance from Add/Remove programs anyway, so I'd like to avoid hopelessly confusing them. 😉 I think that my problem is where in the execute sequence I am placing my custom action (originally it was after InstallFinalize). However, moving the CA to what seems to be a logical part of the execute sequence causes an Error 2762 ("cannot write script record"). In executing this bit of Installscript, where in the sequence should I place the CA?

Online Status	Offline
Date Last Visited	‎Mar 18, 2019 12:11 PM

.msm file doesn't appear in Redistributables list

Re: website installation fails on a 64-bit, IIS6 server

website installation fails on a 64-bit, IIS6 server

Re: Can we create 1 project with 1 output exe which supports both 32bit & x64 OS's ?

Re: Can we create 1 project with 1 output exe which supports both 32bit & x64 OS's ?

Re: Can we create 1 project with 1 output exe which supports both 32bit & x64 OS's ?

Re: Can we create 1 project with 1 output exe which supports both 32bit & x64 OS's ?

Re: Problems with Multi-instance functionality

Re: Problems with Multi-instance functionality

Re: Problems with Multi-instance functionality

Re: Problems with Multi-instance functionality

Re: Deleting the cached MSI file during first-time install

Re: Deleting the cached MSI file during first-time install

Re: Deleting the cached MSI file during first-time install

Re: Deleting the cached MSI file during first-time install

Re: Separating .msi file from setup.exe in setup package.

Re: Separating .msi file from setup.exe in setup package.

Re: updating an "intermediate" version of a file during a patch

Re: How to Force ..\Program Files\.. Folder from 32 bit installer

Re: How to Force ..\Program Files\.. Folder from 32 bit installer

Re: updating an "intermediate" version of a file during a patch

updating an "intermediate" version of a file during a patch

Re: InstallShield 2012 wishlist

Re: Custom action running in uninstall but shoudl not

Re: Chained MSI, Temp location and MSP Patch