May 05, 2022
06:06 PM
From Producer portal in Flexnet Operations I select - Entitlements -> List Entitlements -> Export -> All Items.
Then it gives me the message "
Request 33279 to export all line items and web register keys successfully submitted. An alert will be sent after the request is processed.
"
I then go to Administrator -> Import/Export status where I see a list of all my export requests. The first two from Feb 10 2022 and one from today (May 5, 2022). All of them have a "state" of "waiting". None have ever finished.
Export might not be what I need, but it's as close as I can find. What I need to do is get a list of entitlements by date (created/used/etc.) so that I can reconcile and pay the 3rd party royalties for the software licenses I use in the product I license through Flexera.
So I need help getting export to work or some other report that gives me the info I need. Please help!
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