Great, thanks for clarifying! ... View more

Oh, thank you Chris! This is kind of the answer I was hoping for :).  @durgeshsingh, once again thank you very much for looking into it and your efforts to help. Regards,  Pawel ... View more

Hello @durgeshsingh ,  Just an update. I asked the user to install the agent on a fresh machine using the lines you provided. He did, installation was successful. The machine sent inventory as user account again. As you can see on the attached screenshot the first one it sent was incomplete (probably not downloaded policy after installation, which is something that happens when we install the agent on windows machines as well and can live with that), so we waited for next scheduled run. It did run again, this time sending full inventory as you can see but again as 'fmenzies'. The user left the machine at home today so I asked him to wait for the next scheduled run just to be sure and provide all the logs, including installation one, when he gets home later today. I bet you would like to see them as well so I'll share as soon as I get them myself.   Thanks again for your help on this issue.  ... View more

Thanks a bunch man! We'll test it and let you know.    ... View more

Ok, here is what I the user replied when asked about root user installation: ======================== Most likely.. I remember that I copied all files to /var/tmp   Then I must have ran Sudo on the PKG But maybe asked them How to uninstall then Reinstall so we are running the correct commands The linux doc does not talk about the PKG ======================== He used installation instructions for Linux.  Is there any documentation for Mac? ... View more

Yes, I saw that and was wondering if this is what we should see there.  Confirming with the user if it was installed as root.  ... View more

Sorry for delayed response- I don't have direct access to the laptop, have to rely on user's help. Here you go.   Please let me know if this is what you were after.  ... View more

Thanks for your reply, but this I know.  The thing is that in this case I'm pretty sure the inventory was run by scheduler and not manually started.              ... View more

Thanks a lot Chris, the query seems to work fine! Would it be also possible to link the evidences to specific applications? I mean in the same query? ... View more

Hi Chris,  Yes, I'm aware of this. And this is the reason why I think there must be a way to create a report/get a list that would contain all devices that applications of certain category were found on, along with the paths to evidences. I might be repeating myself, but I really don't know how else I can put it. 😊  Best,  Paweł ... View more

@kyle_wolff  - please try killing shadowHost task (Flexnet Manager Suite Batch Processor) in Windows Task Manager and then run the Recognition data import scheduled task.  ... View more

Hi Chris, This worked. Thanks a lot. Best,  Paweł  ... View more