One last question for you @Revenera_Ian since you seem to have all the answers as I'm trying to feel out the new system.  Got the installer built and really, really impressed with what we can do so far but the one hitch we've run into now that we have a valid project that can install services is figuring out how to configure the recovery options for the service we're installing. We want to set the service to restart and I found the spot for it, but when I build the installer and run it we get: Error 1939.  "Service 'OurService'(OurService) could not be configured.  This could be a problem with the package or your permissions.  Verify that you have sufficient privileges to configure system services." Would love to know how to get this service installed with the recovery options set properly upon installation if you have any insight, searching here and Google for the error hasn't pulled up a lot of information about it. Thanks again for all your help! ... View more

Thanks again @Revenera_Ian, going to try the basic MSI project with your recommendation at least until I can get a feel for the program and the differences a bit more myself. Also appreciate the knowledge about the versions we should be looking at. One last quick question, we package in our customer LogMeIn Rescue calling card into the install and run that .msi from our current installer so that the calling card is deployed whenever our software is installed for support purposes.  Is there a way for InstallShield to fire that CallingCard.msi at the end of our product installation? Thanks for the prompt and informative responses! ... View more

Hey Ian, Thanks for pointing out that misstep @Revenera_Ian , I see in the documentation now that it's only available for InstallScript MSI project types not the regular InstallScript project I had created.  Time to make a new project! Follow up question, if we need to install a service, register a devicesync.dll COM file, and deploy/configure a MySQL server installation and schemas, would InstallShield MSI be able to manage all those or should I be looking at a different project type?    And what product version/license of InstallShield would we need to get all those features included? Thanks so much for the assistance! ... View more