On which Tab in License  Properties is Vendor name selected from? I have the vendor name noted in the Purchases Tab in the license properties, but when I run a custom report I created, Vendor name is not populating. Is that field pulling from a different area in license properties? If so which one?  Thank you ... View more

Hello. I created a custom report where I basically selected all options available (minus a few) in the license table.  I am consistently getting the below error: An error has occurred while retrieving information; you may need to refresh the page. Error ID: ec7eb2f5-4fe3-43e5-8dc9-6997e9a60606   1. Is there a limit to the number of columns you can select in a report? If so, are there any workarounds besides creating multiple reports?   2. Is there a limit to the amount of rows that can be returned?         ... View more

Hello. We currently don't have the SaaS add on module, just Flexera One.  Need some best practices for entering SaaS into Flexera.  I have 2 scenarios.  1. Procurement negotiated a single price for the entire solution (platform, unlimited users for the software module and a fee for lead generation up to a certain amount of leads. Anything above that amount has a different fee structure). How do you enter this into Flexera to show consumption and/or is this possible. 2. Procurement negotiated a line item SaaS solution contract with a separate platform fee, a cost for the module and a cost for an add on module (per user). Do you recognize all of the fees or subtract out the platform fee since it is 1 cost for platform access, and then add the per user fee for each module as 1 cost and divide that by the number of users? **Note - manual consumption needs to be entered by getting reports from the business since there is no consumption discovery. Thank you for any help you can provide.   ... View more

Does anyone have best practices for different license types. We seem to be using a lot of custom metrics and many of the standard consumption models don't apply to our current licensing types. Just wanted to get some ideas on if anyone has documented best practices for consumption. ... View more