@AjaykumarPatil - the short answer is that details of delete records are not stored in a meaningfully accessible way. The slightly longer answer is that if you are working with FlexNet Manager Suite (on-premises) they you may find some artefacts related to deleted records in the ComplianceHistory view in the compliance database, and if inventory devices have consumed IBM PVU licenses then you will also find some records are retained with an "archived" status. ... View more

Software Evidence information can be easily 'customized' via repackaging process by user company or even due to a careless job done by software vendor without putting detailed version / edition info on the evidence level. Ideally it's better to log in that specific machine reporting this software and confirm the version from machine level.  I will feel surprised that Flexera agent can still capture inventory on those old OS machine if it's real version 1 of acrobat which is release in 1993 ? 🙂     Cheers Kevin ... View more

At the first glance Oracle consumption is back to normal after applying the ARL .cab file. Many thanks @shuduguru! & team! ... View more

Hello @schandpasha  Thank you for your explanation and illustrations here. It make sense now the deletion is on the 'incorrect' SKU. All good. Cheers Kevin ... View more

@rwiltshire - Language is not an attribute that Flexera tracks and manages, either for the OS or Installed Applications. As @erwinlindemann highlighted, some of this data (such as the OS Language) is captured in the raw data but is not exposed in the UI. ... View more

@WStephans - while I don't really have my head around the data or scenario you're working with here, I can't think of any obvious direct use for the "Forced Consumption" value from the Microsoft Windows Server Optimization Flat View report in a business adapter. ... View more

Hello @dwampach1  This is a very exciting new feature in Saas Manager M365 connections. It definitely  helps organization to make decision of which user can be downgrade based on mailbox/onedrive used size etc. May I please confirm whether those New Saas feature eg: Mailbox/OneDrive used size now can be imported into F1 ITAM overnight ? As Flexera does emphasize the Saas <> ITAM to manager O365 hybrid as this tool.  It will be great ITAM can see those new Saas Manager data instead of requiring a separate ITAM Enhancement ?  Cheers Kevin  ... View more

Hello Chris Thank you for your reply. Those two licenses were showing 0 on usage. I have manually added the workaround by adding the 'Power IB Unspecific' title (arl://MGS-APP-00000414917) into those two licenses.  As I know (by checking DB from an on premise system)...ImportedInstallerEvidence from Saas Manager connection...there are a handful of IE will be imported. Then FNMS Content team will link evidence to the Software title.  The key problem of missing usage is the Software Title containing Saas evidence may/may not included in the ITAM Saas manager license created by reconcile. In this case the  "Power BI Unspecific' title wasn't included in those Power BI Licenses.  Secondly It looks like we still require the 'installation' established first from the license grid, then usage will be reported. If you see the license "Microsfot - " with named user type are mostly from Saas Connection. The consumed one without usage is due to inside application linked by product, none of them has installation.  For example , Dynamic 365 ...similar to Power BI, we do imported raw evidence from Saas , but the product doesn't link evidence to title which included in any licenses. I have reported this to support , the idea is the customer will expect usage should comes through automatically. But in reality to see the usage, we need to make sure the Installation of title ; as well as that title need be included in Saas Licenses.  Both of them should be taken care by product, but for now some are missing and requiring manually linkage. Hope it make sense Chris, Cheers Kevin ... View more

Thank you very much Chris for your detailed summary here. This is a solution answer 🙂 ... View more

Examples of reasons for an particular EOSL data point (that is, a specific field on a specific application record) not being available would be: Information for the data point is not available The application record is not classified as "Commercial" (the focus of this data is on commercial applications; around 60% of the applications in the ARL are not classified this way) Research on the particular data point has not been done ... View more

This sort of thing might be caused by have some Flexera One URLs blocked. See a current list of Safelist URLs which must be accessible here: https://docs.flexera.com/flexera/EN/Common/safelist.htm You could get extra confidence that this is a cause if access to this Flexera One organization works successfully while connected to the Internet from a computer that does not have any filtering on URLs applied. ... View more