Jan 25, 2023
02:50 AM
1 Kudo
Hi @mrathinam, i have raised a Support Case. Thank you!
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Jan 20, 2023
12:09 AM
Dear Comunity,
i used the SOAP API to edit Entitlements and EntitlementLineItems. In my case i want to reduce the amount of an LineItem. For example a customer order 7 lineItem and retoure 2 of them.
So this are the information about the lineItem Quantity i want to reuduce. State is deployed. Entitlement is also Deployed.
<numberOfCopies>7</numberOfCopies> <fulfilledAmount>7</fulfilledAmount> <numberOfRemainingCopies>2</numberOfRemainingCopies>
There are 2 free licenses. This i want to remove that the lineItems just contains 5 instead of 7. With the v1/EntitlementOrderService i can use the UpdateEntitlementLineItem Request add adjust the NumberOfCopies and can do this very quick.
Now i updatet my service to the v4/ EntitlementOrderService and try exactly the same with the error code:
7392:Number of copies cannot be set to a number less than the fulfilled amount 7.
Is there a smart way to reduce the NumberOfCopies of an LineItem? Many thanks.
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Latest posts by FelixL
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65 | Jan 25, 2023 02:50 AM | |
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Activity Feed
- Got a Kudo for Re: Reduce the NumberOfCopies of an free EntitlementLineItem. Jan 25, 2023 02:52 AM
- Posted Re: Reduce the NumberOfCopies of an free EntitlementLineItem on FlexNet Operations Forum. Jan 25, 2023 02:50 AM
- Posted Reduce the NumberOfCopies of an free EntitlementLineItem on FlexNet Operations Forum. Jan 20, 2023 12:09 AM