Jun 11, 2021
01:47 PM
@Revenera_Ian Thanks for your reply. I was able to resolve my issue. I did a search in the Validation file for any references to CreateFolder. A few error referenced this function call but only one of them was causing the failed installation. In the Files and Folders, one of my folders was named incorrectly for the files it was trying to reference. The incorrect folder name did exist but did not contain all of the files that were defined as residing in that folder. So, changing this folder name to the appropriate folder updated the CreateFolder table variable and I was able to successfully install.
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Jun 04, 2021
10:50 AM
I believe analyzing the Validation log might lead me down a rabbit hole of guessing where my issue arose from, so I would like to try and stay away from that especially because there are 5,900 errors that I am pretty sure were there before Error 2343 happened. What I would like to know is how to determine what folder/file caused the extra call to FolderCreate with an empty path as seen in myLogRecent.LOG right before Error 2343? What else other than the KB article recommendations for error 2343 could cause this error based on what is in my LOG? Is there a way to get a more verbose error message other than just "Error code 2343: Specified Path is Empty"? I believe this has to do with a file/folder because this project is cross checking with a license file to determine what applications(made of our folders/file system) to install. Our internal license file has hundreds of licenses. When installing just one of these licenses using the most recent "broken" build, the installation completes successfully. When installing all of our licenses using the most recent "broken" build, the installation fails and I get the error seen in myLogRecent.LOG. When installing with all licenses, I see the error dialog pop up right after "Creating Folders" appears above the progress bar (progress bar has not moved at all). Please see my image attached.
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Jun 03, 2021
10:53 AM
@varul The link for ICE03 error mentions the _Validation table. My project does not have a _Validation table in the Direct Editor. Am I looking in the wrong location?
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Jun 03, 2021
08:42 AM
I did try the KB suggestion for error 2343. I did not have to fix anything because all Dialogs that have a Browse property all have valid path values. Also, I do not have a Set Directory custom action
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Jun 02, 2021
05:40 PM
@varul @Revenera_Ian I have attached the validation file after a rebuild with only an MSI file. I am currently parsing through this myself looking for anything that sticks out. My concern is there seem to be a lot of errors that have not prevented a successful build/install until now. So, how do I dissect this to determine the culprit?
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Jun 01, 2021
05:47 PM
Hey @Revenera_Ian , Thanks for your quick response! Could you please explain how to build as an MSI only without a setup.exe? I have been building in Visual Studio 2012 with the InstallShield plugin Thanks, Kyle
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Jun 01, 2021
09:33 AM
I picked up this project from another co-worker that no longer works at my company. The InstallShield build was already broken when I started on it. I have a working build (v94) and a broken build (v98). I was able to capture the installation logs for both of them. When taking the diff of both logs I noticed some missing/added files between v94 and v98. I also noticed where the installation is failing, at the end of the CreateFolders action I can see where v94 continues the installation process and where v98 fails with error code 2343. I first suspected that the missing/added files were what broke the install. So, I have added them all back in but have not seen any difference in the failure after re-building. I have included both logs (modified to fit as attachments). Please take a look and let me know what can be causing the extra FolderCreate command to execute with an empty path (error 2343) and how (if possible) to get any more verbose information on the error. For reference, we use this installer to cross check with a license file to determine what needs to be installed on the computer. For our internal company use, we install everything which is why this issue appears. I am relatively new to InstallShield so any help on where to look in my project for this issue would be greatly appreciated. Let me know if you need the full logs.
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Latest posts by ksams97
| Subject | Views | Posted |
|---|---|---|
| 406 | Jun 11, 2021 01:47 PM | |
| 416 | Jun 04, 2021 10:50 AM | |
| 454 | Jun 03, 2021 10:53 AM | |
| 457 | Jun 03, 2021 08:42 AM | |
| 471 | Jun 02, 2021 05:40 PM | |
| 501 | Jun 01, 2021 05:47 PM | |
| 515 | Jun 01, 2021 09:33 AM |
Activity Feed
- Posted Re: Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 11, 2021 01:47 PM
- Posted Re: Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 04, 2021 10:50 AM
- Posted Re: Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 03, 2021 10:53 AM
- Posted Re: Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 03, 2021 08:42 AM
- Posted Re: Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 02, 2021 05:40 PM
- Posted Re: Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 01, 2021 05:47 PM
- Posted Installation fails with error code 2343 (Specified path is empty) at the end of CreateFolders Action on InstallShield Forum. Jun 01, 2021 09:33 AM
