@kclausen .  JohnSorensenDK Thank you both very much for your response. I wasn't involved in the initial adapters set up, but I ill dig in and see what I can find out from our admins that did the initial load-out.   -Ian ... View more

Okay, let's see if I can help on this... As you are create a purchase order in FNM there are tabs on the right. One of those tabs is for Licenses.  You can use that tab to associate your purchase order to an existing license.  If it is a brand new title then you will have to create the license from scratch. Once you have your PO tied to a license, the license tied to an application(s), and an application(s) tied to evidence. You can either wait for the reconciliation to run automatically or you can initiate a reconciliation yourself.  Note: I try not do a manual reconciliation during peak usage times of FNM. On a new license or an existing license there is the capability adjust the license key details and also importing the license key(s). Once their is consumption being identified. You can use the consumption tab to assign the license key(s) from a drop down listing of the keys. TIP: I typical have multiple browser tabs open at the same time so I can work back and forth from tab to tab instead of going from here to there in FNM.  It makes it easier for me to work with the data. Please let me know if this helps or if you have any additional questions. -Jim ... View more

Vanessa @Devolutions , That's such an awesome offer! We'd love to take you up on that! I'll reach out to you separately to schedule something so that we can walk you through our process to get you into our Trusted Supplier Program so that you can submit information on your products and SKU into our content libraries. Thanks! Resno ... View more