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since ‎Oct 08, 2020
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  • 11 Posts
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What is the best practice for the STATUS field of devices that are no longer in our environment or have been upgraded and have new entries in ITAM (from a new Serial No. for example)?  Is it best to DELETE the old device records or mark the status= I...
The native table integration into ServiceNow populates a 'software category' field.  However, it appears to actually to be the same data as the 'sub-category' field within the Data Platform solution.  The native table's category field does not match ...
We are looking to adjust the start time of our SCCM integration to an much earlier time.  The SCCM team does not really want to do this as they are cautious about the SCCM PROD environment.  We need to provide actual data to make this decision.  The ...
When testing/developing new Business Adapters, how do I point it to the ITAM UAT environment instead of the PROD environment?
The Product column indicated what Flexera product was integrating with specific ServiceNow tables.  Without this data we cannot tell what documentation applies to our integrations.  This product column existed in v5.0.5 but was missing in v5.0.6 and ...
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‎May 17, 2024
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