I have inherited an app that was fielded using a InstallShield v6.3 installscript-based installer. I have InstallShield 2010 (IS2010) on my workstation. We have an upgrade to field that consists of a couple of DLLs and an exe. All of the other stuff (3rd party apps and things the installer handles) do not change. So far, I have been able to upgrade the InstallShield v6.3 project itself to build under IS2010 and grab the latest exe and dll files from our release bin. When doing a fresh install of the upgraded app to a clean system, the IS2010 installer works like a champ. However, when attempting to use the IS2010 installer on a box that already has the previous app, I get "The setup has detected that version of {Product Name} is already installed. This setup installs a previous version of {product name} {Product Version}." I have set the product version number to a number higher than what it was previously - to no effect. I am a newbie to InstallShield, so I am hoping this issue is do to my lack of IS experience. Can someone please weigh-in and let me know if what I am attempting is doable? If so, what am I not doing right? Thanks!! ... View more

I've inherited an application that is installed using, it seems, InstallShield 11.0. I do not have any previous version of InstallShield on my workstation or available to me. I puchased IS 2010 (Professional with SP1 HotFix 52410 installed) and am attempting to build the project. IS 2010 did perform the upgrade step with no errors and a few warnings. But when I attempt to build the project, it throws a -7401 error: "The DemoShield player required to display the specified browser was not found." I have found in various KB release notes that the DemoShield product was dropped after IS 12.0. My question is: how can I remove the depedency on demo32.exe in the build (and why didn't the upgrade handle this)? Do I need to rebuild the installation project? (I am a newbie to Installshield, so plz be gentle.) Thanks! ... View more