Flexera Community

Hi Ajay,You should be able to change the upload and download settings manually in config.ini file. 

Go to services.msc on the Beacon Server and you can restart the Flexnet Beacon engine services.

Hi @KPBussey ,Yes, if i try to set the above option it will only lists tickets logged from 'Etos Service' Account. I would like to request access for all the tickets logged irrespective of the account.

Thanks @KPBussey ,I'm able to access the support case link, however i do not see any existing tickets. Can you please check.Thanks,Lakshman J

Hi @KPBussey ,Could you please help me to get access to the support cases portal and also other access to the relevant websites in flexera.