In the "Mandator" settings, we found that these work well to change the status form "active" to "not reported by SWR", but assets that are set to "not reported by SWR" still use a Spider license. We would therefore like to set this status to "dispose...
Hello, I think that's a general question. We would very much like to automatically upload manufacturers whose products can be found with us but are not part of the product catalog so that the catalog can be adapted more quickly. We have two questions...
Hi,We are missing "Developer Express inc." within the manufacturer list of Spider. We would assign "DevExpress" as a product there. Thank you very much for your help. Stay healthy and take care! Best Regards,André
Hello,The DameWare tool can only be found in the product catalog as a named-user license, but there is also a model for concurrent licenses. Best Regards,André
Hello,The Total Commander can only be found in the concurrent licensing in the product catalog. But that is not correct, because the Total Commander does not exist in this form, that must be named user licenses.Best Regards,André
Hi Hans,ok, thank you so much. There is mentioned that the file is transferred to the Recognition Center once a day (Monday to Friday). But that means exactly what for your product catalog? Will it be updated every day or once a week / month?And how ...
Hi Hans,Thank you very much for your quick answer. That helps for question 1)! But furthermore I wanted to know if it was possible for us to generate such an upload, so that we can check it. On the other site the upload is anonymized and that should ...
Hi James, Thank you very much for your quick reply! I'll attach a CSV there. "Developer Express Inc." is the manufacturer and "DevExpress" is the product.Within this CSV you can see a list of software that could not be found (so, we'll see it in unkn...
Hello Dardan,what I found out is this: https://www.dameware.com/dameware-mini-remote-controlI think, they have only those kind "of" concurrent. On the license server a user should be registered and that's why it is "named user" and not "concurrent". ...