Aug 23, 2019
11:18 AM
1 Kudo
Hi Jenifer, I really appreciate your help. For some reasons (I do not know if rebooting, relaunching, etc was responsible), "Edit prerequisite" item is enabled now: "Show details" button you mentioned works as it should, it shows details for the selected prerequisite. " Microsoft Visual C++ 2015 Redistributable (x86) " was successfully downloaded. "Edit" is enabled for it. "N ew pre-requisite using Prerequisite editor " may be created and edited. This means that the issue seems resolved, at least for now. It is not clear what caused it, though. Thanks again, Ilia.
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Aug 22, 2019
12:40 PM
Hi, Jenifer.
We are using InstallShield 2016 Professional Edition version 23 Service pack 2.
Suspecting possible permission restrictions we reinstalled it on drive 😧 instead of C:. "Edit prerequisite" as well as several other options still are disabled, in the same way. Unfortunately, the software does not allow running setup simultaneously on old and new machine ("trial period expired" ) even if we uninstall/install IS on old machine.
I attached two setup files, old and new one in hope this may help. Build is successful on both machines.
Thanks,
Ilia.
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Aug 20, 2019
09:33 AM
Yes, both are 2016 Professional editions. How did you transfer .prq files? - Don't remember for sure, but most probably I copied them to the same location on new machine. Did you do file comparision of both the .prq files between two machines? The files are the same. For "Microsoft Visual C++ 2015 Redistributable Package (x86).prq" contents is <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <SetupPrereq> <conditions> <condition Type="32" Comparison="2" Path="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DevDiv\VC\Servicing\14.0\RuntimeMinimum" FileName="UpdateVersion" ReturnValue="14.0.23026"/> </conditions> <files> <file LocalFile=".\VC 2015 Redist\vc_redist.x86.exe" URL="https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe" CheckSum="1A15E6606BAC9647E7AD3CAA543377CF" FileSize="0,13767776"/> </files> <execute file="vc_redist.x86.exe" cmdline="/q" cmdlinesilent="/q" returncodetoreboot="1641,3010"/> <properties Id="{29AE0051-88F8-4ED7-A6F9-7EA37A6B11A3}" Description="This prerequisite installs the Microsoft Visual C++ 2015 Runtime Libraries (x86). " AltPrqURL="http://saturn.installshield.com/is/prerequisites/Microsoft Visual C++ 2015 Redistributable Package (x86).prq"/> <behavior Hidden="1" Failure="4" Reboot="2"/> </SetupPrereq> For file Microsoft Access Database Engine 2010 Redistributable.prq difference is in location: Old machine: <files> <file LocalFile="<ISProductFolder>\SetupPrerequisites\AccessDatabaseEngine.exe " CheckSum="F0CFC4CAB419FE0C85604B78D1D20DFE" FileSize="0,26554784"/> New machine <files> <file LocalFile="c:\Users\ireznik\Downloads\AccessDatabaseEngine.exe " CheckSum="F0CFC4CAB419FE0C85604B78D1D20DFE" FileSize="0,26554784"/> </files> But both locations are correct. And, remember, "Edit prerequisite" is disabled for all prerequisites. If nothing helps, sharing project files would help us check further. - That's great, but I could not find option to attach files. How can we share projects? Thanks, Ilia. </files>
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Aug 19, 2019
09:58 AM
Thanks, Jenifer. Tools->Options->Prerequisites are set as: And below is contents of the folder mentioned: I see nothing wrong here. Did not try yet direct using Tools->Prerequisite editor, but all the conditions which where set on old machine are empty there... In any case I'd prefer to work old way, with "Edit prerequisite" item enabled. Is it really impossible? Thanks, Ilia.
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Aug 19, 2019
08:50 AM
Thanks, Jenifer. <ISProductFolder> value displayed in Media/Path variables window is" C:\Program Files (x86)\InstallShield\2016\" (without quotes), the directory where Installshield is installed: Is this correct? At the same time "Edit prerequisite" item is disabled for all redistributables I tried. Thanks, Ilia.
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Aug 15, 2019
10:29 AM
Thanks, Jenifer. Yes, the prerequisite exists in …SetupPrerequisites folder. However, the item is disabled. Please see crop of screenshot. Just in case, contents of the file is shown too.
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Aug 13, 2019
10:10 AM
InstallShield 2016 Professional was successfully transferred to another machine. Proper installation project runs on new machine. However, Installation Designer => Application Data => Redistributables => Right click on a prerequisite => Edit prerequisites menu item is disabled. It was enabled on old machine and need to be enabled on new machine. How to fix this? Thanks.
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InstallShield 2016 Professional
Latest posts by ireznik
Subject | Views | Posted |
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1839 | Aug 23, 2019 11:18 AM | |
1858 | Aug 22, 2019 12:40 PM | |
3191 | Aug 20, 2019 09:33 AM | |
3209 | Aug 19, 2019 09:58 AM | |
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3279 | Aug 13, 2019 10:10 AM |
Activity Feed
- Got a Kudo for Re: "Edit prerequisite" menu item disabled. Aug 26, 2019 01:35 AM
- Posted Re: "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 23, 2019 11:18 AM
- Posted Re: "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 22, 2019 12:40 PM
- Posted Re: "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 20, 2019 09:33 AM
- Posted Re: "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 19, 2019 09:58 AM
- Posted Re: "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 19, 2019 08:50 AM
- Posted Re: "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 15, 2019 10:29 AM
- Posted "Edit prerequisite" menu item disabled on InstallShield Forum. Aug 13, 2019 10:10 AM