About mfeinman

durgeshsingh · ‎Mar 28, 2023

Yes you are correct however some of evidence are not available in all inventory.

mfeinman · ‎Mar 24, 2023

Hi all ... Does anyone know whether ndtrack triggers the Windows Search Indexer? I have an end user who saw a CPU spike, and when he checked utilization, he saw both the Flexera Agent and the Indexer running at higher CPU rates. The technote "Common causes of high CPU usage by the ndtrack component of FlexNet inventory agent" says that "if no processes with higher priority are running, the ndtrack process will typically be given as much CPU resources as it can consume". Does ndtrack throttle down if another process with a higher priority starts up while ndtrack is running? If the entry "LowProfile" is not found in the Registry (HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\LowProfile), I presume that the default value of "True" is honored (Ndtrack runs with low priority)? Last question - does ndtrack scan OneDrive drives by default? --Mark

jevans · ‎Mar 22, 2023

Agree with mfeinman's point here. On the database, you can confirm your Beacons are present by checking the: SELECT * FROM Beacon Table, but if it's rendering in the Beacons page of the Web UI, it should be. As above, Agents check for policy download every 12 hours. It may be worth checking either: /var/opt/managesoft/log/installation.log or C:\Windows\Temp\Managesoft\installation.log to confirm the policy download's succeeding if it's been longer than that with no update. You can also use something like the following to target a particular Beacon with your policy download: mgspolicy -t Machine -o DownloadRootURL=http://BeaconIPAddressOrHostName/ManageSoftDL (Ran from either /opt/managesoft/bin, or Program Files(x86)\Managesoft\Policy Client) Hope that helps!

lajanakiram · ‎Mar 21, 2023

Hi @bleepie , Checks the upload (RL) and download (DL) locations on the beacon if its accessible.

mfeinman · ‎Mar 20, 2023

Yes, my other Inventory Beacons are valid. Thank you! --Mark

ChrisG · ‎Mar 17, 2023

For installing the agent, there is likely not much difference in the semantics of the different options you're referring to here that will have a material effect on the operation. Check out the rpm(8) man page to understand what the various command line options mean. Here are the descriptions of the various options you have noted: --install or -i: This installs a new package. --upgrade or -U: This upgrades or installs the package currently installed to a newer version. --oldpackage: Allow an upgrade to replace a newer package with an older one. --verbose or -v: Print verbose information - normally routine progress messages will be displayed. --hash or -h: Print 50 hash marks as the package archive is unpacked. Use with -v|--verbose for a nicer display.

mfeinman · ‎Mar 17, 2023

Yes, that sounds reasonable. --Mark

mfeinman · ‎Mar 15, 2023

1) From the Flexera main menu, click on Discovery & Inventory > All Inventory. 2) Choose any device and open its details. 3) On the Inventory Device Properties page that will open, click on the Evidence tab on the right side of the page: 4) Under the Evidence label at the top, click on File to display file evidence: 5) You'll see all the file evidence appear: What you might not see, by default, is the field "raw file path" as one of the columns. To add that column, open the column chooser: Drag the column "raw file path" to the column names: Now you should see the file path in the list: Hope that helps ... --Mark

mfeinman · ‎Mar 14, 2023

Regarding question 1, the Flexera Database Schema Reference is your friend. Regarding question 2, there are many fields where an ID is listed in a table that references an actual value in a reference table. Your query will have to join to the reference table in order to see the value. For example, if a record in the ComplianceComputer table has a ComplianceComputerTypeID of 2, you'll need to join your query to the ComplianceComputerType table to see that the value of 2 is the string "VM Host". --Mark

milindteli · ‎Mar 14, 2023

Can you check if .net framework 4.7.2 or higher version is installed on Beacon server? if it is there it should automaticly get upgrade without any issuee. you can find it in below path: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319\SKUs

mfeinman · ‎Mar 14, 2023

Is it possible for you to run the AD Import again, make a copy of the import file and then crack it open to see if these other domains are in it? If they are, then that's why you're seeing it in FNMS. --Mark

tjohnson1 · ‎Mar 10, 2023

After you update the targets a new beacon policy will be created and the beacons should pick this up in about 20 minutes. The agents check in with the beacon every 12 hours and when they check in they will receive the new policy that indicates usage should be enabled and then the registry key value will be updated.

ChrisG · ‎Mar 08, 2023

The import process will attempt to match up details of computers from different inventory sources, and merge them into a single inventory device record. Details of how this is done can be found here: Common: Identifying Related Inventory. In a situation where computer details are merged from multiple sources, single-valued properties on the inventory device record are selected based on: If any of the sources is configured as the primary source, the value from that source is used. Otherwise the value from the source with the most recent inventory is used.

ChrisG · ‎Feb 28, 2023

@dmathias - I expect this issue has the potential to affect any versions of FlexNet Manager Suite (up to the fixed version).

ChrisG · ‎Feb 13, 2023

The other responses on this thread provide some good pointers on options to consider. For further reference, here are a couple of other threads related to this topic: Idea ITAM-I-90: Ability to track which beacons inventory came through via the GUI and ability to sum up total number of clients checking into a specific beacon (please vote for this idea if it would be useful to you) Agent's default Beacon (forum discussion)

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