About mfeinman

mfeinman · ‎Mar 24, 2023

Hi all ... Does anyone know whether ndtrack triggers the Windows Search Indexer? I have an end user who saw a CPU spike, and when he checked utilization, he saw both the Flexera Agent and the Indexer running at higher CPU rates. The technote "Common causes of high CPU usage by the ndtrack component of FlexNet inventory agent" says that "if no processes with higher priority are running, the ndtrack process will typically be given as much CPU resources as it can consume". Does ndtrack throttle down if another process with a higher priority starts up while ndtrack is running? If the entry "LowProfile" is not found in the Registry (HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\LowProfile), I presume that the default value of "True" is honored (Ndtrack runs with low priority)? Last question - does ndtrack scan OneDrive drives by default? --Mark

mfeinman · ‎Mar 21, 2023

Inventory Agents check for policy updates at a random time once every 12 hours. Perhaps you checked too soon? --Mark

mfeinman · ‎Mar 20, 2023

Yes, my other Inventory Beacons are valid. Thank you! --Mark

mfeinman · ‎Mar 20, 2023

Hi all ... Several months ago, I deployed the Inventory Agent to many devices through SCCM, and specified the bootstrap beacon in the mgssetup.ini file. My bootstrap beacon is soon to be retired and replaced with a new Windows Server 2019 server (the old one is a Windows 2012 R2 server). All of the devices that received the Inventory Agent reference the original bootstrap beacon in the DownloadSettings tree in the registry. For example: Do I have to push a registry change that modifies the "Host" entry under "Bootstrap Server 1" to now list the replacement beacon, or is that entry a "one time use" entry that isn't used after the initial installation? --Mark

mfeinman · ‎Mar 17, 2023

Yes, that sounds reasonable. --Mark

mfeinman · ‎Mar 17, 2023

My question may not have been clear. Are rpm --upgrade --oldpackage --verbose managesoft-[VERSION]-1.x86_64.rpm ... and ... rpm -i /var/tmp/managesoft-[VERSION]-1.x86_64.rpm equivalent?

mfeinman · ‎Mar 17, 2023

Hi all ... I'll preface this with "I'm not a Linux guy". The Flexera documentation lists this as the installation command: rpm --upgrade --oldpackage --verbose managesoft-[VERSION]-1.x86_64.rpm However, I've seen several forum postings where this command was used instead: rpm -i /var/tmp/managesoft-[VERSION]-1.x86_64.rpm Some use -ivh as the argument to the rpm command instead of -i. Are these two equivalent?

mfeinman · ‎Mar 16, 2023

After you deploy an agent, the agent decides which beacon is "best" for it to use based on several algorithms. The agent may or may not reach the same conclusion each time it runs. How are you using your load balancer to deploy the agent? Are you spreading the "bootstrap" server name around? If you want to determine whether an inventory beacon is up, you could try these URLs: https://your.beacon.server/ManagesoftRL/Test or https://your.beacon.server/ManagesoftDL/Test If the beacon is operating normally, you'll see the text message "Test succeeded" returned. If it returns something else (or nothing at all), then you could treat this as an error.

mfeinman · ‎Mar 16, 2023

If you're going to install the latest version of FNMS (that is, change the version that you currently have), you'll need to migrate the databases to match the FNMS version first, even if you're not changing their location. So in essence you will be changing the databases. If you install the same version of FNMS that you currently have, then you shouldn't need to perform any database migration. In either case, the Powershell configuration script will allow you to restore the database connection. Depending on how far back your current version of FNMS is from the latest version, you could run into a "Could not load file or assembly 'sqlproceduresclr" issue when migrating your Compliance database. See https://community.flexera.com/t5/FlexNet-Manager-Forum/Compliance-Database-Upgrade-Error-Could-Not-Load-Assembly-quot/m-p/259368#M16565 and https://community.flexera.com/t5/FlexNet-Manager-Suite-Known/Known-Issue-Database-migration-may-fail-if-database-is-restored/ta-p/260837.

mfeinman · ‎Mar 15, 2023

1) From the Flexera main menu, click on Discovery & Inventory > All Inventory. 2) Choose any device and open its details. 3) On the Inventory Device Properties page that will open, click on the Evidence tab on the right side of the page: 4) Under the Evidence label at the top, click on File to display file evidence: 5) You'll see all the file evidence appear: What you might not see, by default, is the field "raw file path" as one of the columns. To add that column, open the column chooser: Drag the column "raw file path" to the column names: Now you should see the file path in the list: Hope that helps ... --Mark

mfeinman · ‎Mar 14, 2023

I don't think this is an issue. To see inventory, you'd look at Inventory devices (under "All Inventory", for example), not Discovered devices (under All Discovered Devices). I see exactly the same message as you when I look at a discovered device that I know has been inventoried. --Mark

mfeinman · ‎Mar 14, 2023

Regarding question 1, the Flexera Database Schema Reference is your friend. Regarding question 2, there are many fields where an ID is listed in a table that references an actual value in a reference table. Your query will have to join to the reference table in order to see the value. For example, if a record in the ComplianceComputer table has a ComplianceComputerTypeID of 2, you'll need to join your query to the ComplianceComputerType table to see that the value of 2 is the string "VM Host". --Mark

mfeinman · ‎Mar 14, 2023

Is it possible for you to run the AD Import again, make a copy of the import file and then crack it open to see if these other domains are in it? If they are, then that's why you're seeing it in FNMS. --Mark

mfeinman · ‎Mar 14, 2023

I ran into a similar issue where I tried to manually upgrade one of my beacons and it failed because the installer said something was missing. (I don't recall what.) In my case, I downloaded the installer file a second time and tried again, and then the install completed successfully. Maybe your installer file got corrupted somehow? --Mark

mfeinman · ‎Mar 14, 2023

In the Flexera UI, when looking at a device, click on the Evidence tab. At the top of the Evidence page, under the Evidence label at the top, click on File to display file evidence. In the evidence list below, you may need to go to the column chooser and select the "raw file path" field if it isn't displayed by default. That will show you exactly where the file was found; for example: --Mark

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Date Last Visited	‎Mar 28, 2023 12:04 PM

ndtrack Questions Regarding High CPU utilization, the "LowProfile" Registry Entry, OneDrive Scanning...

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Re: "Bootstrap Server 1" Registry Entry After The Original Bootstrap Beacon is Retired - Does It Nee...

"Bootstrap Server 1" Registry Entry After The Original Bootstrap Beacon is Retired - Does It Need to...

Re: Upgrading to server 2019 for FNMA

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Re: Upgrading to server 2019 for FNMA

Re: [FNMS] Directory of an application installed on Flexera

Re: Discovered Device Properties-Inventory Evidence TAB

Re: Create reports/charts from SQL query in Cognos Analytics

Re: Active Directory users from wrong domains are displayed in FNMS

Re: Unable to upgrade a Beacon

Re: [FNMS] Directory of an application installed on Flexera

ndtrack Questions Regarding High CPU utilization, the "LowProfile" Registry Entry, OneDrive Scanning...

Re: Adding/replacing beacons

Re: "Bootstrap Server 1" Registry Entry After The Original Bootstrap Beacon is Retired - Does It Nee...

"Bootstrap Server 1" Registry Entry After The Original Bootstrap Beacon is Retired - Does It Need to...

Re: Upgrading to server 2019 for FNMA

Re: More Than One Install Command For Linux X86_64?

More Than One Install Command For Linux X86_64?

Re: Healthcheck for Beacon

Re: Upgrading to server 2019 for FNMA

Re: [FNMS] Directory of an application installed on Flexera