Flexera Community

Nov 27, 2017

HiSome recent PEN testing has shown a vulnerability with some of our product installs, namely services whose paths are not surrounded by quotes (see https://www.commonexploits.com/unquoted-service-paths/).We're using InstallShield 2014, Basic MSI to ...

Apr 20, 2016

Hi One of our customers has experienced an issue with our Installscript installer that I've not seen before.While installing files, they are seeing "Access denied (0x5)" error to xxxxx.tmp files. If they choose retry, then invariably it succeeds and ...

Nov 26, 2018

I raised a case to ask this very question. The repsonse was that this was fixed in Installshield 2016.I haven't upgraded yet, so can't confirm, but was able to get around the issue by moving prereqs from being feature prereqs to product prereqs - app...

Nov 29, 2017

Thanks CaryIt turns out this is not always the case - on some machines the quotes are there, on others they are not.I think it may be to do with the underlying version of the MSI engine being used..? I'll investigate some more.But in any case, to be ...

Nov 07, 2016

Has anyone seen any further developments on this?We have been seeing similar issues to IlkkaV (ntdll.dll APPCRASH at the ISInstallPrerequisites action), but only ever on one machine:[CODE]Action start 14:18:31: ISInstallPrerequisites.MSI (c) (18:E0) ...

Apr 21, 2016

OK, yes that makes sense. Thanks Stefan.

Apr 20, 2016

Hi StefanYes, that was my original thought, but it seems that when they choose retry, the write is successful. If antivirus was blocking it, wouldn't the retry also fail?

Flexera Community

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Basic MSI creating a service path without quotes

Access denied (0x5) to .tmp files.

Response from Installshield Support

Re: Basic MSI creating a service path without quotes

Re: Random ntdll.dll crashes in installations created with InstallShield 2014

Re: Access denied (0x5) to .tmp files.

Re: Access denied (0x5) to .tmp files.