Hi @ChrisG , thanks for the clarification and will definitely post an update once the testing is done with the prevailing version of CyberArk available in the customer setup. Regards,   ... View more

Hi @Flex-Jeremy , As per the current fnms version is compatible with CyberArk 11.7 and does that mean FNMS is compatible with earlier versions of 11.7 as well? Regards  ... View more

Hi Durgesh, we have this issue in 2k3 and 2k8 servers do you have any leads apart from enabling TLS at client end? Regards ... View more

Hi @craig_moore ,   try enabling TLS 1.1/1.2 at the client end and see if that resolves the issue and what version is TLS is enabled at Beacon level? Regards, ... View more

hi @kclausen , we are using FlexNet agent version 15.0 and let me confirm as we have other version of agents like 12.4 which might be installed on these servers and if that is the case i will upgrade the agent to latest version. Thank you Regards ... View more

Hi @kclausen , we have only FlexNet inventory agent for inventory gathering and we don't have other source of inventory for AWS hosted servers and there is no Hosted by option available in the whole history for servers where this issue exists. ... View more

Hi @ChrisG , this is strange that the device created manually got updated with few fields(from vmware rule) and only few properties of them got populated but still the device is showing as created manually and source is not changed to FNMS. Please suggest Regards, ... View more

Hi chris,  there are 10 Vm's running on a esxi host as per the report from vmware team. All the vm's are installed with Flexera agent but only 5vm's are showing relationship with the host where other 5 vm's show host info missing and the host affinity option enabled in the vm properties ... View more

Hi @emtmeta , i've this view created as we are having migration of devices to a new OS and flexera agent is getting installed and earlier the inventory source is SCCM and no devices in all inventory have different device names with same serial no. Chose filter with Alerts and the Alert value "serial no is not unique" hope this is the requirement for your view.   Regards,   ... View more

Hi Chris, seems like .ndi files related to the servers are being uploaded to the beacon and not found in badlogs. Checked the computer as per the query provided and there is no HWdate is null . Tried to create a inventory device manually with few details available from ndi but even after 2 days the inventory is not updated completely rather there are only few properies updated like general, Licenses,ownership, VM properties and history only. Later i have deleted the inventory device completely, waiting for the next reconciliation to see if the device gets created as it should. For the 2nd device which is a oracle VM i've created an inventory device with few of the details available from the .ndi file from that device and the next day it got updated with all the details as per the ndi file i have for reference.     regards   ... View more

Hi @ChrisG , thanks for the quick response on the query. In our case the environment OLVM(Oracle VM) and the serial no of VM's are set as per the UUID of the Host per the oracle documentation. Host ID: Set each virtual machine’s serial number to the UUID of the host. Seems like the serial no. can be customized but we have to show what is the impact for the license calculation because of the duplicate serial no to the relevant stakeholders to make the changes to the Vm serial no.  https://support.oracle.com/knowledge/Oracle%20Linux%20and%20Virtualization/2786377_1.html    We are having On-prem 2020 R1 setup and is there any enhancement how the licenses are calculated in these cases in newer versions of FNMS?Seems the serial no can be customized changing the default value set as per the host serial no. Appreciate further help thoughts if this is a known case and what would the best approach and is there any documentation on this from Flexera and if any one else came across this scenario. Regards, Vinay. ... View more