Yes - the change to address this issue on the agent side is included in latest MacOS agent versions. ... View more

Hi @kclausen, Thank you for your suggestion! I will verify the solution that you have suggested. I hope i have to use the below mentioned "Update rule" in order to achieve the suggested solution, please correct me if i am wrong. "Detach all unfound links between the considered computers and software allocation" Thanks Again Sasi   ... View more

The connector uses the UPN for the email field. Please vote and subscribe to the following idea to be able to use a different field: https://flexerasfdc.ideas.aha.io/ideas/ITAM-I-258 ... View more

 seem to be having a similar challenge, but we have a slightly different issue.  We have computers with same hostname and same seriano in the Importedcomputer table, as well as computers with different hostname and same serialno as well. If we were to change the setting as proposed in the solution above, will that imply that computers with same hostname/serial number from ImportedComputer will also appear twice in the web UI? ... View more

@venugopal569  I've sometimes found it easier to investigate which hosts and virtual machines are returned from a vCenter server by using ESXQuery against it. You can download this utility from VMware Stand-alone Inventory Agent for FlexNet Manager Suite  Thanks, ... View more

Apologies for the delay in responding.  Currently there are no further changes planned however this is based on what is submitted through the Ideas portal. We do welcome any suggestions in this area and if an Idea is submitted and shows a good level of demand then we will look at making further changes to the beacon monitoring tool. ... View more

Afraid not ☹️ . As I tried to explain, the 'Simulate' feature in Business Adapter Studio: Only does a basic check of the prerequisites. Does not actually write ANY data to the [FNMSCompliance] database. The [BusinessImportxxx] tables that the SQL query above is based on are populated when you perform the import. It is only after you selected "Tools > Import" in Business Adapter Studio AND confirmed the warning dialog that you 'actually want to do updates to the FNMS database' that data are written to the SQL Server. The 'UI -> History' tab in Business Adapter Studio displays historical data written to the [BusinessImportxxx] tables during imports that you did previously. The 'best practice' for confirming that the Business Data import will work on your FNMS production environment is running a test on a FNMS test environment that is based on a recent copy of the data used in the FNMS production system. ... View more

There are details on deploying agents using third-party tools such as SCCM in the   "GatheringFlexNetInventory.pdf" guide, which can be found on the home page of your WebUI's Online Help or in the Downloads section of the Customer Community Center under Product Documentation. The relevant information can be found starting in section 3 "Agent third-party deployment: Details". Hope this helps! ... View more

@sasikumar_r  To stop the service remotely the following PowerShell syntax seems to be working for me (replace <device name>  with a device to which you have remote admin access rights (but you can begin with localhost)): Get-WMIObject Win32_Service -ComputerName <device name> | Where-Object{$_.Name -like 'mgs*'} | ForEach-object{ cmd /c  sc stop $_.Name} and obviously the delete syntax would be: Get-WMIObject Win32_Service -ComputerName <device name> | Where-Object{$_.Name -like 'mgs*'} | ForEach-object{ cmd /c  sc delete $_.Name} Please be careful in testing that these commands don't delete other services that you don't want to delete from the environment, i.e. I would be run commands to list the services returned first... Thanks, ... View more

Yes, Agree there is some problem after upgrading to 2019 R2 on-prem. The Inventory process is not running as it should. Importing seems to be not working. ... View more

Hi @sasikumar_r , When a database is installed on the machine, we use WMI evidence to recognise the edition which is the most reliable method we have found however when the components such as Reporting Services and Integration Services are on standalone machines with no DB installed, the SQL Server installer does not add WMI evidence which means we are unable to identify it using standard methods. We are looking into alternative methods to identify the edition but this varies from component to component from what we've seen so I can't provide an update at this point on when we will add this capability however it is something that we see as a priority. As a result, the only method I'm aware of to handle this from a licensing perspective is to use manual allocations, I know this isn't ideal but I'm unaware of any automated alternative at this time. Hope this helps. ... View more

Hi @ChrisG , I just go the ndi file and ndi file shows the "Unknown Edition", attached is the screenshot for your reference i have requested to run the vbscript. is there any way to fix this issue? Thank you Sasi ... View more