About sasikumar_r

sasikumar_r · ‎Sep 15, 2021

Hi Chris, If we use the latest mac agent package, will that generate the ndi file without the invalid characters in the "machineuid". Because currently we are in older version of inventory servers. Thank you Sasi

sasikumar_r · ‎Sep 14, 2021

Hi All, NDI file from mac agent is not getting processed and moving to bad logs\invalid format folder. ran the manual import from command prompt and received below error message, Expected hex 0x in '{0}'. File <C:\ProgramData\Flexera Software\Incoming\Inventories\[tenantuid]_username on mac-machine at 20210914T153019 (Full).ndi: File content was in invalid format On checking the ndi file we noticed the machineuid attribute contains MachineUID="{}", we removed the character {} from the ndi file and ran the import again. this time the import was successful. It looks like the ndi file will get processed if the machineuid is either blank or if it has some values inside double quotes. Since it is just having {} character the file got rejected. By anchance did any one faced this issue? How to check from where machineUID value getting captured in MAC device? i hope we could resolved this issue if we can identify from where the agent picks {} character for the machineUID value. Value from NDI <Inventory Tracker="16.0.1" Audience="machine" Scope="mac-machine.MAC" MachineName="mac-machine.MAC" MachineUID="{}" UserName="mt11-12389" UserUID="{08029A63-97B7-4BB0-AD9D-ECEFFF8D5454}" Hardware="True" Software="True" TrackFilesInUserInventory="True" DateTime="20210914T154519" Type="Full" Agent="True" AgentID="f81cca1ebc5fa71197aefd9f8eb8fdf29e6d0e230823017ccbad5677e3688f29" FileScan="False"> Thank you Sasi

sasikumar_r · ‎Aug 26, 2021

Hi @kclausen, Thank you for your suggestion! I will verify the solution that you have suggested. I hope i have to use the below mentioned "Update rule" in order to achieve the suggested solution, please correct me if i am wrong. "Detach all unfound links between the considered computers and software allocation" Thanks Again Sasi

sasikumar_r · ‎Aug 26, 2021

Hi Martin, I am also trying to allocate & deallocate a license using business adapter. sing Software allocation object available, I am able to add a device to license and also able to add exemption reason. But when i try to deallocate or remove the device from a license it is not removing. Do i need to set any specific update rule in order to deallocate\remove the previously linked device from a license? Thank you Sasi

sasikumar_r · ‎Aug 18, 2021

Hi @kclausen , Thank you for your suggestion! I understand how to merge the records by updating emailid in alternate email address. But i would like to understand, What property does M365 connector fetch from Azure for the email field in FNMS? Is it UPN or email address? I have an user whose UPN value (alex.steve@abc.com) & email values (Alexsteve@abc.com) are different in Azure, M365 connector imported UPN value (alex.steve@abc.com) and it updated that on the email id field of FNMS. Hence i would like to understand, is this default behavior of M365 connector? (fetching upn value from azure & updating it on fnms email field? If yes why are we fetching UPN value when we have email address value available in azure? Thank you Sasi

sasikumar_r · ‎Aug 18, 2021

Hi All, I have recently noticed M365 email id present in All users is not matching with emailid in Azure. But it matches with username\UserPrincipalName. Does M365 imports Email id or UserPrincipalName? If it is importing UserPrincipalName why it is not importing Email id? is there any logical reason behind it? Thank you Sasi

sasikumar_r · ‎Feb 18, 2021

Hi @erwinlindemann , Thank you for sharing the query! Query returns the details of the records with their import description. I hope the given query can return the details only when we perform the Import and not the Simulate . But on the "UsingFlexnetbusinessadapter" document, it says on the business adapter UI->history tab we can check the details either if we do import or simulate. (attached screenshot for reference) We are on multitenant environment and using mgsbi.exe(with tenantuid) for running the adapter. so we would like to use simulate and check\fix errors before we do import for making changes to DB directly. Do we have any query to fetch the details from DB using queries even for simulate? Thank you Sasi

sasikumar_r · ‎Feb 17, 2021

Hi All, We run business adapter in connected mode(connected to db directly). I see we could simulate the connection before commiting the changes. if i simulate, how to find which records will get rejected and for what reason? i would like to get line by line status of the record that we upload. like we see in the systemtasks. can we get this information from database? Thank you Sasi

sasikumar_r · ‎Jan 25, 2021

Hi @JohnSorensenDK , Customer use SCCM and they can try with powershell as well. on internet i could see we have to use service\display name to delete the service but as i mentioned service name which is getting created are not unique it starts with mgs- and rest is filled with numbers(example mgs-[12345678}. so it is bit hard to identify the managesoft service that needs to be deleted. However i have tried with wildcard like below to identify & remove the service. It is yet to be tested. if you have any other better solution it would be very helpful. Get-WmiObject win32_service | ?{$_.displayname -like '*mgs-*' -And $_.pathname -like '*sambeacon*'} | ForEach-object{ cmd /c sc stop $_.Name} Get-WmiObject win32_service | ?{$_.displayname -like '*mgs-*' -And $_.pathname -like '*sambeacon*'} | ForEach-object{ cmd /c sc delete $_.Name} Thank you Sasi

sasikumar_r · ‎Jan 25, 2021

Hi, Can someone please share step by step document\guide for installing Agent through SCCM. Thank you Sasi

sasikumar_r · ‎Jan 20, 2021

Hi @JohnSorensenDK , Thank you for your reply! Do you have steps\script available to remove the services? i could see the jobs created which get created donot have a unique name. attached screenshot for your reference. Thank you Sasi

sasikumar_r · ‎Dec 22, 2020

Hi , Agentless inventory(Zero foot print) scan has created 4 services(screenshot attached), anybody know how to remove those services from the devices. Is there any option to remove the services automatically by any policy from beacon server. Thank you Sasi

sasikumar_r · ‎Oct 30, 2020

Hi All, We have a customer who have installed SQL Server databases on one server and its components like reporting services and integration services on different servers. FNMS Agent is not able to pick the edition information for Reporting services and Integration services. By any chance do we have any fixes\workarounds to get the edition information for these components? If it is not possible to get the edition information, how to handle it on the licensing perspective. please suggest. Thank you Sasi

sasikumar_r · ‎Oct 30, 2020

Hi @ChrisG , I just go the ndi file and ndi file shows the "Unknown Edition", attached is the screenshot for your reference i have requested to run the vbscript. is there any way to fix this issue? Thank you Sasi

sasikumar_r · ‎Oct 15, 2020

Hi Bill, Sure, i just created the case and updated the case with this thread URL . so definitely the technician would be reaching out to you after reading this thread. Thanks again 🙂 Sasi

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Date Last Visited	‎Sep 23, 2021 03:28 AM

Re: Mac ndi gets rejected since machineuid contans blank parenthesis

Mac ndi gets rejected since machineuid contans blank parenthesis

Re: License Allocations over MGSBI

Re: License Allocations over MGSBI

Re: M365 connector imports UPN(UserPrincipalName) or Email

M365 connector imports UPN(UserPrincipalName) or Email

Re: business adapter - simulate and find possible rejection records

business adapter - simulate and find possible rejection records

Re: How to delete the services created by Agent less inventory scan

Document for Agent installation through SCCM

Re: How to delete the services created by Agent less inventory scan

How to delete the services created by Agent less inventory scan

Edition information missing for SQL Reporting & Integration services

Re: Exchange server 2013 missing Edition information

Re: Error while configuring business adapter for Multi-tenant environment

Re: Mac ndi gets rejected since machineuid contans blank parenthesis

Mac ndi gets rejected since machineuid contans blank parenthesis

Re: License Allocations over MGSBI

Re: License Allocations over MGSBI

Re: M365 connector imports UPN(UserPrincipalName) or Email

M365 connector imports UPN(UserPrincipalName) or Email

Re: business adapter - simulate and find possible rejection records

business adapter - simulate and find possible rejection records

Re: How to delete the services created by Agent less inventory scan

Document for Agent installation through SCCM