Hello! We have utilized web scraping as a means of data extraction in the past. Web Scraping means we're pulling information directly from the UI of a particular application, sort of like we're signing in on your behalf and gathering information that way. This is used in cases where a public API has not yet been made available by a vendor.  We can gather similar information from web scraping as we would with an API integration, however, the connections are not as stable as their API counterparts and access can be blocked easily.  Because of this, we are no longer building web-scraped integrations and we plan on discontinuing old integrations that follow this methodology. We will be utilizing API and Web Services only for all integrations going forward.  Hope this helps! ... View more

Good question! So, if you have an application connected via your SSO that you'd like to convert to a direct connect integration you can make that move pretty easily. All you have to do is have your product admin click into the product within SaaS Manager, navigate to the "Integration" tab (this tab will only appear if we have a direct integration to that product), and click "Setup". You can then go through the setup process and, once completed, the "Connected via SSO" denotation will disappear and your application will be connected directly. You will no longer see the SSO data, ONLY the direct application data. In general, it is best practice to connect your SSO first and convert select applications over to direct as detailed above. This way we can fill in any data gaps that may exist within your organization as far as supported direct integrations are concerned. ... View more

Hi! So, SaaS Manager is a SaaS product made for SaaS products, therefore, it works almost exclusively with software as a service or cloud offerings. We do not have any on-premise connections built currently. The way around this would be: (1) connecting a supported SSO (ex. Okta, Azure, OneLogin). FSM can monitor all applications connected to an SSO even if they are on premise provided you use the SSO to access them. (2) exporting a .csv to be uploaded into your SaaS Manager instance There are certain on-premise capabilities on the 2019-2020 roadmap (ex. FNMS report ingest for HR), but SaaS Manager will continue to focus primarily on cloud/SaaS offerings. ... View more