I am also have the same problem with InstallShield 2020 R2.   ... View more

I am also facing a similar problem with InstallShield2020 (Installscript Project). I would like to be able to support SAC within InstallShield. During the installer execution, unsigned DLLs such as setup2Dll.dll and _isres_0x0409.dll are output to the temporary folder and those files are blocked by SAC. Microsoft offers a workaround using Package Inspector. Using that tool to capture the installer's behavior will output a .cat file. Sign it and copy it to %windir%\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} before running the installer, and SAC will no longer block it. (The above two links are documents about WDAC, and SAC is realized with WDAC technology.) However, the need to place the files on the system BEFORE running the installer is a serious inconsistency, and the need to generate and sign a .cat file for each build is also very unproductive. ... View more

If the old PC is no longer available/working then you need to contact activation support:  https://community.flexera.com/t5/InstallShield-Knowledge-Base/How-to-Use-Revenera-Support-Chat-to-Help-with-InstallShield/ta-p/133409   ... View more

Thank you! I will try that. ... View more

Ok thanks - probably not an option for me so I'll have to look at alternative solutions -- Mike ... View more

remove the quotes around "Not versionNT64" ... View more

any errors or warnings in the build logs? Have you actually compared the contents of the directories from where the setup is built (to make sure TeamCity really pulled everything into the correct place) ... View more

For the InstallShield 2020 Prof./Premier installation the "Merge Module Object" is still part of the installation. Only for the InstallShield 2020 SAB installation you have to explicitly select the "InstallScript Objects Support". To check if the "Merge module object"-holder is available on your pc take a look to the folder: regards Markus ... View more

If I didn't change the version, either one would result in the same behavior.  If I changed the version, it would reinstall, but the error would recur.  There was something wrong in my sequence of install steps- when I manually made mine match the default, the problem went away. ... View more

If the  ISPreventDowngrade item is missing from your project - we have instructions on how to manually add it back in here: https://docs.revenera.com/installshield27helplib/helplibrary/PreventingDowngrades.htm   ... View more

Thanks for the reply, I contacted the support team and did the offline reactivation.  So the issue is resolved. Will try it the next time reactivation required. ... View more

As far as I know you will need a concurrent (floating) license with the cloud based license server option. ... View more

No. But as a workaround (especially if it's a large file) you could replace it with a small/empty dummy file of the same name in your update. ... View more

YYYYEEEEEESSSSSSSS!   Thank you!  I thought I was being slick by using the private property format.  Changing to public property fixed it for me!!! THANK YOU SO MUCH! ... View more