Thanks for your experience, I followed it and it goes well! ... View more

Thank you! Worked wonderfully. ... View more

Since its a upgrade license, you cant you use in IS2019, you can check the license available in your account in product license center,  You can also reach out to the support team who will be able to help you with this activation issue and queries - you can contact them directly via phone using number provided at this link: they will help you to answer this quickly. https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720  Alternatively there is an online chat available (Need to activate Let's chat) which you can find in a clickable box image on the right hand side here https://community.flexera.com/t5/InstallShield/ct-p/InstallShield  ... View more