@stephen_dulsthere is great report by @nrousseau1 to see which VMs are know by your vCenter connection and which of them are inventoried by FNMS (SCCM, Agent, ...). I can imagine this will give you a better overview about the current vcenter/host/vm situation   FlexNet Manager Knowledge Base  https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Virtualization-Discovery-and-Inventory-Details-Custom-Views/ta-p/6025 Updated Report (v5) https://community.flexera.com/t5/FlexNet-Manager-Forum/Virtualization-Discovery-and-Inventory-Details-Custom-Views/m-p/113820/highlight/true#M2358   Best, Dennis ... View more

HI @winvarma  I would recommend to stop the BatchProcessing Server and Scheduler in Windows Services. Use a provides FNMS stored procedure to remove the ComplianceConnection (source) and all linked objects from the FNMS database. 1. Identify the ComplianceConnection which is corrupted SELECT * FROM ComplianceConnection and note the ComplianceConnectionID 2. Remove the ComplianceConnection and all linked object with FNMS SP EXEC ComplianceConnectionDeleteForComplianceConnectionID <ID> This will remove all linked objects from the data base. A reconcile after this process is recommended to update your compliance. For more details feel free to take a look into the SP. 3. Re-Add the deleted connection Best, Dennis ... View more

  Hi @sourav_sengupta , sounds like that the FNMS Beacon Windows Task Scheduler tasks doesn't run. Please check the following and give us a feedback. BEst, Dennis ... View more

If possible, could you send us an excerpt from the tracker.log / upload.log of the agent - the part with the prioritization of the beacon is sufficient for me. I would like to understand why the beacon is still used as primary target outside the SecureZone. Each agent performs a number of prioritization algorithms (Best Ping Response, Closest ADSite Match). I would now expect that the agent would prefer the beacon within the zone, as it is "better" to reach. Greetings and thanks Dennis ... View more

@savin_shetty1  i can't tell you why this happens or why the beacon behaves this way. i have experienced it myself only 1-2 times until now and in other projects there was this error. The following workarounds helped me 1) Log on to the beacon with your service account and run the o365 setup again. this should use the service account as login 2) Run the beacon service with your service account and run the o365 setup again (If the service is running as SYSTEM) Best, Dennis ... View more

Hi @Devarajan  sounds like this information is gathered by default without any "activation". Did you already checked any of your AzureVM NDIs as mentioned? "These two data points are then embedded within the normal .ndi inventory file as a pseudo-hardware WMI class called MGS_CloudMetadata." Second, did you check the FNMSCompliance DB and the table CloudServiceInstance" "After a full inventory import, these details are eventually saved in the CloudServiceInstance table in the compliance database ." At this point I'm not sure if the data is processed by Flexera and displayed in any UI or if you've to use a Custom Adapter to process the data ... ... View more

Hi @m2019sam  I've created a licence too, with a purchase and the SKU you've used ... in our system this license will cover all the requested applications by default.   Current Photoshop Version is: Photoshop 2020 (CC) Supported Downgrade: down to Photoshop CC (2014)   Could you please try to add a second purchase order, same SKU but diffierent name and create another license with the unprocessed purchases "process wizard". This is what I did to get this result. You could also check "License Compliance > Compliance > Recommended License Changes"  if there are any updates for your SKU and the licenses linked with it. https://docs.flexera.com/FlexNetManagerSuite2019R2/EN/WebHelp/index.html#topics/Lic-RecommLicChanges.html   Best, Dennis ... View more

Hi @m2019sam  the downgrade rights depending on the SKU linked to the purchase order. If your SKU only supports downgrade to one version below, then Flexera implements this accordingly. An option can be to adjust the downgrade rights manually to allow more than 1 version (https://docs.flexera.com/FlexNetManagerSuite2019R2/EN/WebHelp/index.html#topics/LicProp-DowngradeRights.html ) The best thing to do is to take look at the corresponding license terms to see if and to what extent a downgrade is possible for the corresponding SKU. A manual adjustment will of course falsify the license compliance and does not reflect the exact usage rights. Could you please tell us the SKU you've used for your CC 2020 license Best, Dennis ... View more