Hi , Yes it is possible and for more info, Please go through the link for importing data from ServiceNow to FNMS https://docs.flexera.com/fnms/EN/InvAdapConn/index.html#adapters/ServiceNowInventory/topics/SNInvPartIntro.html     Regards, ... View more

Hi, You don't need to configure nslookup, you simply modify the host file located in  C:\Windows\System32\drivers\etc   ... View more

Hi@chirag_sharma2  There where a very short period of time the 16.0.0 agent was the valid one, have you tried 16.0.1? Flexera released 16.0.1 just a few days after the 16.0.0 agent to support the M1 chip. We have the 16.0.1 on our MAC's but sofar it has not yet been deployed onto an M1. Will you let know when I see the first machine ... View more

@flexeranoob - JAMF needs to copy both the .PKG file and the pre-configured  mgsft_rollout_response into \var\tmp, and then launch the .PKG file with the appropriate credentials. ... View more

First of all, using a  deployment tool to initially deploy the agent does not in itself preclude using the agent's built-in capability to upgrade itself. Generally using the following settings on the Discovery & Inventory > Inventory Settings page will give the easiest path to getting agents upgraded: There are a few conditions to be aware of in using the agent self-upgrade capabilities, but in most situations these are not too onerous: Be careful to ensure the deployment tool that was used for initial agent deployment is configured appropriately so that it won't try to change the agent version if it observes a different version from the initial deployment installed. The agent cannot self-upgrade on Debian or Ubuntu. The agent cannot self-upgrade on AIX if a custom installation directory has been used. These points are discussed some more on the following online help page: Inventory Agent Automatic Deployment Cautions With that said, there are certainly valid situations where you would want to continue to use a deployment tool to perform upgrades. For example: one of the above conditions may apply, or you want the added control and reporting that a dedicated deployment tool will provide. The approach taken by the agent when it upgrades itself is to do the upgrade over the top of the current installation, without first uninstalling the currently installed components. You may prefer to do an uninstall first because you consider it to be conceptually cleaner or simpler, but I can't think of any firm requirement to do it. ... View more

Thanks @tjohnson1  I will try that part. Thanks for sharing your knowledge.  ... View more

Thanks @mrichardson  ... View more

If you need to make additional customizations to the settings for Unix based agents it is recommended to use a shell script to install the agent and then use mgsconfig (https://docs.flexera.com/fnms/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/tasks/FA3-ConfigIni.html) to update any settings. You can also enable usage tracking for Mac devices using a target as described in option 3 of our usage blog: https://community.flexera.com/t5/FlexNet-Manager-Blog/Application-usage-metering-using-the-FlexNet-inventory-agent/bc-p/146047#_Toc40090822 ... View more

I looked into your Community account and everything appears to be correct.  If you can not access the Get Support tab of the community, then please try logging out and logging back in. The permissions needed are set during login to the community.  If you can not access the Get Support tab after logging out and back in, then please reach out to a member of our support team using the contact information below:  https://community.flexera.com/t5/Using-the-Case-Portal/Support-Contacts/ta-p/94684 ... View more

Hi Chirag, For Windows 10: Generally, yes. As Flexera claims to fully support Windows 10 including all future updates and patches, problems related to the Flexera Agent and a Windows 10 release are highly unlikely. There have been minor issues with the Flexera agent on Windows in the past. However, problems related to the Flexera Agent and a Windows release have always been addressed very quickly. ... View more

@pkadam73 - If you have FNMS Cloud, then the full extract is scheduled to run once a week (typically early on Sunday).  Through the FlexNet UI, you can also launch a full extract to Service Now "on demand". There is no extract that only performs a "delta" of what has changed. ... View more