Mar 31, 2021
12:23 AM
2 Kudos
Hi , Yes it is possible and for more info, Please go through the link for importing data from ServiceNow to FNMS https://docs.flexera.com/fnms/EN/InvAdapConn/index.html#adapters/ServiceNowInventory/topics/SNInvPartIntro.html Regards,
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Feb 19, 2021
12:39 AM
1 Kudo
Hi, You don't need to configure nslookup, you simply modify the host file located in C:\Windows\System32\drivers\etc
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Jan 25, 2021
12:44 PM
1 Kudo
Hi@chirag_sharma2 There where a very short period of time the 16.0.0 agent was the valid one, have you tried 16.0.1? Flexera released 16.0.1 just a few days after the 16.0.0 agent to support the M1 chip. We have the 16.0.1 on our MAC's but sofar it has not yet been deployed onto an M1. Will you let know when I see the first machine
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Dec 09, 2020
03:03 PM
4 Kudos
[IMPORTANT UPDATE: 9 December 2020] Great news - Our Flexera customer and partner community now have a direct opportunity to share ideas and participate in future feature planning. Learn more and add your ideas via the Ideas Portal moving forward. Please note if you have added an idea to this discussion, we will migrate the idea to the new portal and notify you once it's been done. Thank you to everyone for active participation!
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Nov 17, 2020
06:41 AM
@flexeranoob - JAMF needs to copy both the .PKG file and the pre-configured mgsft_rollout_response into \var\tmp, and then launch the .PKG file with the appropriate credentials.
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Nov 11, 2020
04:32 AM
2 Kudos
Hi, Also to consider: Usage tracking might be more useful for some applications than it is for others. Some apps are so basic, you wouldn't consider uninstalling them. Standard software, like an office suite would be an example. In contrast, for "special" applications, that might be used only in some situations, it is usually worth the effort. While the technical inventory process does not really allow you to make that difference, you can still take this consideration into your processes working with the data. Best regards, Markward
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Nov 11, 2020
03:32 AM
The "How can the values of configuration settings be changed?" question in the blog post I linked to in my previous comment illustrates how to configure the UseAddRemove preference (and the Disabled preference) in the mgssetup.ini file. Here's the example:
[Usage Agent]
desc0 = Disabled
val0 = False
desc1 = UseAddRemove
val1 = True
I can't think of any particular changes related to usage metering between the 14.2 agent version mentioned in my last comment and newer versions. If you already have the 14.2 agent version or newer deployed you will have the latest and greatest available usage capabilities in your agents.
NB. More information about changes in various releases of the agent can be found in the FlexNet Inventory Agent Change Log. This change log does currently list the change "Enables usage tracking based on Add/Remove programs evidence when "Enable usage tracking" setting is selected" in the 16.0 agent version - however that is slightly misleading as that change is actually a server-side change in the 2020 R2 release, and is not a change in the agent.
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Nov 10, 2020
09:04 PM
1 Kudo
First of all, using a deployment tool to initially deploy the agent does not in itself preclude using the agent's built-in capability to upgrade itself. Generally using the following settings on the Discovery & Inventory > Inventory Settings page will give the easiest path to getting agents upgraded:
There are a few conditions to be aware of in using the agent self-upgrade capabilities, but in most situations these are not too onerous:
Be careful to ensure the deployment tool that was used for initial agent deployment is configured appropriately so that it won't try to change the agent version if it observes a different version from the initial deployment installed.
The agent cannot self-upgrade on Debian or Ubuntu.
The agent cannot self-upgrade on AIX if a custom installation directory has been used.
These points are discussed some more on the following online help page: Inventory Agent Automatic Deployment Cautions
With that said, there are certainly valid situations where you would want to continue to use a deployment tool to perform upgrades. For example: one of the above conditions may apply, or you want the added control and reporting that a dedicated deployment tool will provide.
The approach taken by the agent when it upgrades itself is to do the upgrade over the top of the current installation, without first uninstalling the currently installed components. You may prefer to do an uninstall first because you consider it to be conceptually cleaner or simpler, but I can't think of any firm requirement to do it.
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Nov 04, 2020
12:47 PM
3 Kudos
There was no good reason it was implemented that way. It was actually a communication gaff that occurred.
I've instituted a process change to mitigate those gaffs going forward.
Thanks for your patience.
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Nov 02, 2020
06:48 AM
Thanks @tjohnson1 I will try that part. Thanks for sharing your knowledge.
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Nov 02, 2020
06:38 AM
Thanks @mrichardson
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Oct 30, 2020
01:47 PM
1 Kudo
If you need to make additional customizations to the settings for Unix based agents it is recommended to use a shell script to install the agent and then use mgsconfig (https://docs.flexera.com/fnms/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/tasks/FA3-ConfigIni.html) to update any settings.
You can also enable usage tracking for Mac devices using a target as described in option 3 of our usage blog: https://community.flexera.com/t5/FlexNet-Manager-Blog/Application-usage-metering-using-the-FlexNet-inventory-agent/bc-p/146047#_Toc40090822
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Oct 27, 2020
11:25 AM
1 Kudo
I looked into your Community account and everything appears to be correct. If you can not access the Get Support tab of the community, then please try logging out and logging back in. The permissions needed are set during login to the community. If you can not access the Get Support tab after logging out and back in, then please reach out to a member of our support team using the contact information below: https://community.flexera.com/t5/Using-the-Case-Portal/Support-Contacts/ta-p/94684
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Oct 04, 2020
12:27 PM
1 Kudo
Hi Chirag, For Windows 10: Generally, yes. As Flexera claims to fully support Windows 10 including all future updates and patches, problems related to the Flexera Agent and a Windows 10 release are highly unlikely. There have been minor issues with the Flexera agent on Windows in the past. However, problems related to the Flexera Agent and a Windows release have always been addressed very quickly.
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Sep 22, 2020
09:52 AM
1 Kudo
@pkadam73 - If you have FNMS Cloud, then the full extract is scheduled to run once a week (typically early on Sunday). Through the FlexNet UI, you can also launch a full extract to Service Now "on demand".
There is no extract that only performs a "delta" of what has changed.
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Latest posts by chirag_sharma2
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Activity Feed
- Kudoed Re: Can I import Data from ServiceNow to Flexera for winvarma. Mar 31, 2021 11:40 AM
- Posted Can I import Data from ServiceNow to Flexera on Flexera One Forum. Mar 29, 2021 09:07 AM
- Got a Kudo for Flexera Agent is not Tracking Serial Number of New MAC with M1 Chip. Jan 26, 2021 07:13 AM
- Posted Re: Flexera Agent is not Tracking Serial Number of New MAC with M1 Chip on FlexNet Manager Forum. Jan 25, 2021 10:04 AM
- Posted Re: Flexera Agent is not Tracking Serial Number of New MAC with M1 Chip on FlexNet Manager Forum. Jan 25, 2021 09:31 AM
- Got a Kudo for Flexera Agent is not Tracking Serial Number of New MAC with M1 Chip. Jan 21, 2021 03:08 AM
- Posted Flexera Agent is not Tracking Serial Number of New MAC with M1 Chip on FlexNet Manager Forum. Jan 20, 2021 08:00 AM
- Kudoed Wrapping Up 2020: Community Wins & Top Content for KPBussey. Jan 20, 2021 07:25 AM
- Posted Re: MAC Usage Feature On/Off Missing on FlexNet Manager Forum. Nov 13, 2020 04:44 AM
- Got a Kudo for Re: MAC Usage Feature On/Off Missing. Nov 12, 2020 11:13 PM
- Posted Re: MAC Usage Feature On/Off Missing on FlexNet Manager Forum. Nov 12, 2020 01:27 PM
- Kudoed Top Contributors October 2020 for KPBussey. Nov 12, 2020 01:23 PM
- Got a Kudo for Improved application usage require the Latest Flexera Agent. Nov 12, 2020 07:54 AM
- Got a Kudo for Re: MAC Usage Feature On/Off Missing. Nov 12, 2020 07:49 AM
- Posted Re: MAC Usage Feature On/Off Missing on FlexNet Manager Forum. Nov 11, 2020 07:03 AM
- Posted Re: MAC Usage Feature On/Off Missing on FlexNet Manager Forum. Nov 11, 2020 06:21 AM
- Kudoed Re: MAC Usage Feature On/Off Missing for ChrisG. Nov 11, 2020 06:21 AM
- Kudoed Re: Best Practice to capture Usage for mfranz. Nov 11, 2020 06:12 AM
- Got a Kudo for Improved application usage require the Latest Flexera Agent. Nov 11, 2020 02:14 AM
- Kudoed Re: Best Practice to capture Usage for kclausen. Nov 10, 2020 11:33 PM