The recording for this month's SCA Customer Office Hours is available for viewing on the Revenera Learning Center*. This month's event includes an overview of the Code Insight 2022 R2 release and discussion of REST APIs. *Note: Access to the recording requires customer community login. ... View more

Revenera hosts various customer events to provide product updates, share best practices, and keep in touch with our customers. To participate in these events and ensure the optimal user experience, please see the instructions below.  Register for an event Be on the look out for event announcements on your product's community board. When an event is announced, click on the link to the event landing page. To register, provide your name and and email address, then click the Register button. You'll be taken to the registration confirmation page where you'll be able to do the following: Add the event to your calendar Save your personalized url to join the event Forward the event to your team Cancel your registration  You will also receive an email confirming your registration. This email will contain the same registration information you will need to join the event when the time comes. NOTE: Be sure to add the email webinar.host@bigmarker.com to your contact list to receive event updates and reminders. Join the event On the day of the event, click the link in the registration confirmation email or access the url if you saved this from the registration confirmation page. This will take you to our event platform. You may join up to 15 minutes prior to the event and will be taken to the waiting room until the host starts the event. When the event begins, you will have the option to turn on or turn off your camera and microphone.   If you enable these, your browser may ask for your permission to use the camera and/or microphone.     After configuring this, you may proceed to the event room. Here you will be able to: See the presentation Manage your settings e.g. camera, microphone Chat with the presenters and/or your fellow attendees Participate in polls (if available) Post-event When the event concludes, you may be asked to fill out a quick survey about your experience. It would help us greatly if you could provide your feedback. If the recording is published by the host, you will also receive the link to the recording via email. ... View more

Latest Update (7-July-2022): This event has been rescheduled for August 6th. Once the activity completes, the host history data will only contain the last 12 months of data.  Please see the original message below for more details. Original Post ( May 03, 2022   04:23 PM): In an effort to improve performance and product stability, we are making changes to the FlexNet Operations database. As part of these changes, in mid-July FlexNet Operations will retain the last 12 months of Host History data.  To prepare our customers for the upcoming change, we’ve put together the following FAQs: Who is impacted by this change? These changes apply only to customers with hosts created from FlexNet Embedded licensing or Cloud Monetization APIs.  What is Host History data? The Host History data contains a history of device management events such as device creation, ownership changes, transfers, device status changes, and entitlement mapping events for standalone devices, served devices, and FlexNet Embedded local and cloud license servers. What happens to the Host History data older than 12 months? Host History data older than the rolling 12 months will be trimmed from the application database and will no longer be accessible in the FlexNet Operations user interface (Devices -> View Device History) and data extracts. What if I need to access old Host History data? Host History data is available in the FlexNet Operations Data Warehouse and can be queried using Reporter or data access RESTful APIs. If you have additional questions or concerns, please reach out to Revenera Technical Support or your trusted Revenera contact for further assistance. ... View more

Latest Update (12-May-2022):   We will not deliver a FlexNet Operations Cloud ALM, FlexNet Operations Cloud LLM, or Cloud Licensing Service production release in May (2022.05), but resume the normal release schedule with the 2022.06 release in June. Please see the Software Monetization Release Schedule for target dates. This enables you to perform your usual pre-production test on UAT. Our customer success team will be in touch with customers that are waiting for an urgent fix to discuss plans. Here are the highlights and key dates for the upcoming Software Monetization 2022.05 release:   FlexNet Operations Cloud 2022.05 ALM FlexNet Operations Cloud 2022.05 ALM in UAT (May 4th – no outage required) NOTE: FlexNet Operations Cloud PCS environment data refresh is scheduled for May 2nd (4:30 AM UTC) through May 3rd (11:30 AM UTC). The PCS environment will be unavailable during the refresh period.   The FlexNet Operations Cloud 2022.05 ALM release includes enhancements to the Software Container Delivery REST APIs. There are several issue fixes and customer-specific changes.   For more details about these changes, please refer to the FlexNet Operations 2022.05 Release Notes which will be available on the Documentation site after the UAT deployment. FlexNet Operations Cloud 2022.05 LLM   FlexNet Operations Cloud 2022.05 LLM in UAT (May 4th – no outage required) NOTE: FlexNet Operations Cloud PCS environment data refresh is scheduled for May 2nd (4:30 AM UTC) through May 3rd (11:30 AM UTC). The PCS environment will be unavailable during the refresh period.   The FlexNet Operations Cloud 2022.05 LLM release includes customer-specific changes and issue fixes. There are no release notes for this release. FlexNet Embedded 2022.05   Cloud Licensing Service 2022.05 in UAT (May 4th – no outage required) FlexNet Embedded Local License Server 2022.05 GA (May 17th) The FlexNet Embedded 2022.05 release includes issues fixes to the license server functionality. There are no changes to client kits in this release.   For more information, please refer to the FlexNet Embedded 2022.05 Release Notes upon GA release. ... View more

Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera web servers for establishing a secure line of communication between you and the application. The following certificates will be updated at these times: UAT Compliance endpoint (FNO LLM and ALM) *.compliance.flexnetoperations.com – May 5th between 10:00 am - 11:00 am PDT UAT Enterprise Portal (FNO LLM only) *.subscribenet.com – May 5th between 10:00 am - 11:00 am PDT UAT Producer Portal (FNO LLM only) manageruat.subscribenet.com – May 5th between 10:00 am - 11:00 am PDT Production Compliance endpoint (FNO LLM and ALM) *.compliance.flexnetoperations.com – June 7th between 10:00 am - 11:00 am PDT Production Enterprise Portal (FNO LLM only) *.subscribenet.com – June 7th between 10:00 am - 11:00 am PDT Production Producer Portal (FNO LLM only) manager.subscribenet.com – June 7th between 10:00 am - 11:00 am PDT Note: The Producer Portal certificates are used for the management endpoints within FlexNet Operations License Lifecycle Management (LLM) for a few customers who are still using the legacy “subscribenet.com” url. These endpoints are used for most customer integrations, including web services and batch processing. Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service. To ensure there are no interruptions with your integration, please make sure you install the new certificate on your systems before the renewal date and test your integrations in UAT before June 7, 2022. What steps need to be performed for integration clients? If the client is configured to trust either the intermediary or root CA certificate, no action is required. If the client is configured to use the explicit *.subscribenet.com certificate, the client truststore will need to be updated with the new certificate. Note: The subscribenet.com certificates have a new intermediate certificate, while the compliance.flexnetoperations.com certificates were generated with the old intermediate. How does my organization prepare for the renewal if we are using the certificate for integration purposes with Revenera? Please forward this email to the group, within your organization, responsible for managing the integration and have them follow the steps outlined in the FlexNet Operations Cloud - Digital Certificates . For FlexNet Embedded Local License Servers, we advise following the instructions described in the Best Practice: Keeping SSL Certificate Information on Local License Servers Synchronized with Certificate Updates in FlexNet Operations Cloud article. Alternatively, you can contact Revenera’s Support Team for additional assistance. ... View more

With effect from April 22, 2022, Akamai will require the use of an Aspera client version 4.0. This is because Akamai are disabling support for certain key exchange algorithms to ensure it is as secure as possible. Software Delivery module will be modified to enforce the minimum required version. To avoid being impacted by this change, we recommend customers download and the appropriate client as soon as possible. If you encounter any issues, please contact Revenera Technical Support.    ... View more

To standardize user login between the Product and License Center download sites, we are rolling out changes to the Product and License Center on June 1, 2022. Below you’ll find information about the coming changes and their impact to Product and License Center access. For more details, we’ve also prepared a Changes to Product and License Center Access knowledge base article.   Who is affected by the Product and License Center changes? The planned changes affect users who directly log into the Product and License Center using this link: https://flexerasoftware.flexnetoperations.com NOTE: Product and License Center users who log into the Revenera Community and access the Product and License Center via the Downloads page are not affected by the upcoming changes and no further action is required by these users.   How is the Product and License Center changing? On June 1, 2022, users will observe the following changes on the Product and License Center: A password reset email will no longer be sent when a password reset is initiated from the Password Finder. Meaning users will no longer be able to reset their password directly via the Product and License Center site after their login expires. New users will no longer be able to add themselves to an existing Product and License Center account using the Register to Account.   How do these changes affect existing access to the Product and License Center? Existing Product and License Center users will continue to have access to the Product and License Center after June 1, 2022; however, they will no longer be able to reset their user password from this site. We recommend users start accessing the Product and License Center using the Community Downloads page going forward. NOTE: Accessing the Product and License Center using the Downloads page will require a Revenera Community login that has either Product and License Center Administrator or User permissions.   What do customers need to do? To assist existing Product and License Center users with this change, those who’ve logged into the Product and License Center on or after January 1, 2019, will be pre-registered into the Revenera Community. By May 15, 2022, these users will receive a “Welcome to Flexera/Revenera” email containing their community username. We recommend users add the community@flexera.com email address to their safe sender list, to ensure receipt of this email. Upon receiving the email, we ask users to do the following: Within 48 hours of receiving the email, click the link to create your community password. Log into the Revenera Community with your new community username and password. NOTE: Users who do not confirm their community user registration before it expires will need to contact Revenera Technical Support for assistance. Navigate to the Downloads page (Other Resources -> Product and License Center). Click the Let’s Go button on the left side of the page. This will redirect you to the Product and License Center. If you should encounter any issues, please contact the Revenera Technical Support for assistance.   Revenera is focused on implementing these changes with minimal disruption to customers. We appreciate your patience as we continue to strive for customer experience excellence. If you have any questions or concerns about the upcoming changes, please send them to revenera-community@revenera.com.   ... View more

This article contains a set of FAQs related to the Product and License Center changes scheduled for June 1, 2022. The purpose of the FAQs is to help prepare affected customers and provide guidance to ensure a successful migration.   Who is affected by the Product and License Center changes? The planned changes affect users who directly log into the Product and License Center using this link: https://flexerasoftware.flexnetoperations.com NOTE: Product and License Center users who log into the Revenera Community and access the Product and License Center via the Downloads page are not affected by the upcoming changes and no further action is required by these users.   How is the Product and License Center changing? On June 1, 2022, users will observe the following changes on the Product and License Center: A password reset email will no longer be sent when a password reset is initiated from the Password Finder. Meaning users will no longer be able to reset their password directly via the Product and License Center site after their login expires. New users will no longer be able to add themselves to an existing Product and License Center account using the Register to Account. How do these changes affect existing access to the Product and License Center? Existing Product and License Center users will continue to have access to the Product and License Center after June 1, 2022; however, they will no longer be able to reset their user password from this site. We recommend users start accessing the Product and License Center using the Community Downloads page going forward. NOTE: Accessing the Product and License Center using the Downloads page will require a Revenera Community login that has either Product and License Center Administrator or User permissions.   What do customers need to do? To assist existing Product and License Center users with this change, those who’ve logged into the Product and License Center on or after January 1, 2019, will be pre-registered into the Revenera Community. By May 15, 2022, these users will receive a “Welcome to Flexera/Revenera” email containing their community username. We recommend users add the community@flexera.com email address to their safe sender list, to ensure receipt of this email. Upon receiving the email, we ask users to do the following: Within 48 hours of receiving the email, click the link to create your community password. Log into the Revenera Community with your new community username and password. NOTE: Users who do not confirm their community user registration before it expires will need to contact Revenera Technical Support for assistance. Navigate to the Downloads page (Other Resources -> Product and License Center). Click the Let’s Go button on the left side of the page. This will redirect you to the Product and License Center. If you should encounter any issues, please contact the Revenera Technical Support for assistance.   I already have a Revenera Community login, how does this change affect me? If you already have a Revenera Community login and can access the Product and License Center through the community, then no further action is required. You can confirm your Product and License Center access by doing the following: Log into the Revenera Community with your new community username and password. Navigate to the Downloads page (Other Resources -> Product and License Center). Click the Let’s Go button on the left side of the page. This will redirect you to the Product and License Center. If you should encounter any issues, please contact the Revenera Technical Support for assistance.   How do I reset my Product and License Center password going forward? Any login resets must be done at the Revenera Community level. To reset your Revenera Community user account: Navigate to the Revenera Community Click Sign In Click the Forgot Password? link above the Password field Provide the email address associated to the Revenera Community user Check your inbox for the reset password email and update your password   What happens if I reset my Product and License Center login directly? Resetting your Product and License Center login using the Password Finder or the Change Password link within the Product and License Center portal may break the link between your Revenera Community account and the Product and License Center account. To correct this, you will need to contact Revenera Technical Support for assistance.   As a Product and License Center Administrator, how do I add new users to an account? Each new user must first register for Revenera Community before being granted access to the Product and License Center by the Product and License Center Administrator. NOTE: Upon registering for the community, the user must provide their organization account ID as provided by Revenera. You may contact the Revenera Technical Support if you do not have this information. Please see the following resources for more details: Documentation: Accessing the Revenera Product and License Center Videos: Create a Revenera Community User Account Download Your Product from the Product and License Center   As a Product and License Center Administrator, how do I manage other users? Product and License Center Administrators can manage user permissions via the Product and License Center User Administration page on the Community. To access this: Log into the Revenera Community Navigate to Get Support -> Product and License Center User Administration NOTE: The Product and License Center User Administration is only accessible to users with Product and License Center Admin permissions. Please see the following resources for more details: Video: Manage Access to Product and License Center ... View more

This month's office hours   recording   and slides are now available on the Revenera Learning Center*. This month's office hours was a continuation of the SBOMs discussion from the previous month.   *Note: Access to the recording requires customer community login. ... View more

UPDATE (as of 7-Apr 10:00 CDT):  A critical vulnerability potentially allowing remote code execution in Spring Framework impacting all versions prior to 5.3.18 and prior to 5.2.20. has been publicly disclosed. The vulnerability has been assigned the identifier CVE-2022-22965 and is also commonly referred to as “Spring4Shell”. NOTE: Be advised this is an ongoing assessment. Updates will be made to this advisory as further information becomes available. We also recommend customers proactively monitor the Spring Framework RCE, Early Announcement blog post for continued updates directly from the Spring team.   Revenera Product Assessment Product Potential Exposure to CVE-2022-22965 Potentially Exposed Component/Version Fixed Version Mitigation InstallShield No N/A N/A N/A InstallAnywhere No N/A N/A N/A Code Insight No N/A N/A N/A Code Aware No N/A N/A N/A FlexNet Operations (ALM):          Core module No N/A N/A N/A Device Activation Service (LFS) No N/A N/A N/A Notification Server (NS) No N/A N/A N/A Software Delivery (ESD) No N/A N/A N/A Reporter SSO No N/A N/A N/A Usage Analytics Service (UAS) No N/A N/A N/A FlexNet Operations (LLM): Core app No N/A N/A N/A FlexNet Operations (On-premise) No N/A N/A N/A Cloud Licensing Service (CLS) No N/A N/A N/A FlexNet Embedded SDK No N/A N/A N/A FlexNet Embedded LLS No N/A N/A N/A FlexNet Embedded FLSM No N/A N/A N/A FlexNet Publisher No N/A N/A N/A FlexNet Connect No N/A N/A N/A Usage Intelligence No N/A N/A N/A Usage Intelligence SDK No N/A N/A N/A Compliance Intelligence No N/A N/A N/A Compliance Intelligence SDK No N/A N/A N/A Note: The assessed status are of Revenera products versions that are still supported (that is, they have not yet reached their End-of-Life). Product lifecycle dates can be found at https://docs.revenera.com/eol/.   Related Information Information about Flexera products: Flexera's response to Spring Framework vulnerability CVE-2022-22965 CVE definitions CVE-2022-22965 Expanded CVE definitions: https://www.cve.org/CVERecord?id=CVE-2022-22965 Spring Framework Spring Framework RCE, Early Announcement CVE-2022-22965: Spring Framework RCE via Data Binding on JDK 9+   Change Log 2022-04-07 10:00 CDT: Assessment updates provided for FlexNet Operations ALM by component and FlexNet Embedded FLSM.  2022-04-05 08:54 CDT: Initial Revenera product assessment details published.  2022-03-31 16:00 CDT: Initial security advisory. INITIAL SECURITY ADVISORY ( 31-Mar   15:47 CDT): Please be advised of a recent remote code execution (RCE) vulnerability discovered in Spring Framework. For details about the following vulnerabilities, please see the resources below: Spring Framework RCE, Early Announcement CVE-2022-22965:  https://tanzu.vmware.com/security/cve-2022-22965 Based on the information currently available, Revenera product teams are actively investigating the impact, if any, this vulnerability may have on our solutions, and we will continue to monitor for updates from security experts. We also recommend customers proactively monitor the Spring Framework RCE, Early Announcement blog post for continued updates directly from the Spring team. We appreciate your patience during this time as we work to complete our product assessments. We will provide status updates once we have more information about the scope of the vulnerability’s impact, and if any remediation steps are required.  ... View more

UPDATE: FlexNet Embedded 2022.04 is available for download from the Product and License Center. Here are the highlights and key dates for the upcoming FlexNet Embedded 2022.04 release: Cloud Licensing Service 2022.04 in UAT (March 31st – no outage required) Cloud Licensing Service 2022.04 in Production (April 13th – no outage required) FlexNet Embedded Local License Server 2022.04 GA (April 13th) The FlexNet Embedded 2022.04 release adds local license server support for Windows 11. There are no changes to client kits in this release. For more information, please refer to the FlexNet Embedded 2022.04 Release Notes upon GA release. ... View more

UPDATE:  FlexNet Operations Cloud has been deployed to production and FlexNet Embedded is now available for download from the Product and License Center. Here are the highlights and key dates for the upcoming Software Monetization 2022.04 release: FlexNet Operations Cloud 2022.04 ALM FlexNet Operations Cloud 2022.04 ALM in UAT (March 31st – no outage required) FlexNet Operations Cloud 2022.04 ALM in Production (April 14th – no outage required) The FlexNet Operations Cloud 2022.04 ALM release includes the following new features and enhancements: Software Delivery Additional Software Container Delivery REST APIs provide the ability to manage password and project settings. NOTE: Software Delivery is a separate paid module. Contact your Revenera Account Manager for details. Security This release completes the upgrade of FlexNet Operations Cloud ALM components to log4j 2.17.2. For more details about these changes, please refer to the FlexNet Operations 2022.04 Release Notes on the Documentation site. FlexNet Operations Cloud 2022.04 LLM FlexNet Operations Cloud 2022.04 LLM in UAT (March 31st - no outage required) FlexNet Operations Cloud 2022.04 LLM in Production (April 14th – no outage required) The FlexNet Operations Cloud 2022.04 LLM release includes customer-specific changes and issue fixes. There are no release notes for this release. FlexNet Embedded 2022.04 Cloud Licensing Service 2022.04 in UAT (March 31st – no outage required) Cloud Licensing Service 2022.04 in Production (April 14th – no outage required) FlexNet Embedded Local License Server 2022.04 GA (April 14th) The FlexNet Embedded 2022.04 release adds local license server support for Windows 11. There are no changes to client kits in this release. For more information, please refer to the FlexNet Embedded 2022.04 Release Notes upon GA release. ... View more

We are happy to announce that Revenera has achieved OpenChain v2.1 conformance. Hosted by the Linux Foundation, the OpenChain Project maintains the international standard (ISO/IEC 5230:2020) for open source license compliance. OpenChain helps to identify and share the core components of a high-quality open source compliance program, thereby building trust in open source by making things simpler, more efficient and consistent. It is the industry-standard for managing open source compliance across the supply chain. What does this mean? Revenera has created an open source compliance program that we are applying to our own software development environment by implementing the best practices outlined in the OpenChain Project. The Software Composition Analysis team has adopted the program and applied it to our Code Insight release process. We are working through the steps needed to roll the program out to the remaining products across the Revenera portfolio. Where can I find more information? A press release was issued on March 29 th , 2022. If you have any questions, please reach out to your Customer Success Manager or send us an inquiry here. We will continue to update the Community as our program changes and evolves. ... View more