The recording and slides for January's office hours session is now available on the Revenera Learning Center. This session covered: Welcome to 2021! SCA Updates Code Insight 2021 R1 Update Look back at 2020 If you have any questions about the topics above, feel free to post here or in the Product Discussion board. ... View more

The FlexNet Operations Cloud 2021.01 ALM/LLM release is available in the production environment. Here is a list of the release highlights for 2021.01: FlexNet Operations Cloud 2021.01 ALM - Updates and Insights This release expands support of the Updates and Insights functionality to served devices. This means served devices are now capable of requesting updates from and logging their status or events to the notification server. Producers can then leverage the REST APIs to read the status log and device events for better insight about these devices. Note: Updates and Insight is a separate, paid module. For more information about the release, please refer to the   release notes on our Documentation site.  FlexNet Operations Cloud 2021.01 LLM - For more information about the release, please refer to the   release notes   on our Documentation site.  Note: The FlexNet Operations Cloud Licensing Service 2021.01 is scheduled for production on January 16th. This deployment will require an outage. Please see the Scheduled Maintenance notice on the Revenera Status Dashboard. ... View more

Latest Update: This post is to inform you that the FlexNet Operations Cloud ALM Reporter issue is resolved. The ETL job has successfully completed for entitlement and fulfillment data up to and including December 17 th and the data is available in the data warehouse. Device data transformation is still in progress. We will monitor its status and provide another update once it is complete. We appreciate your patience as we worked to rectify the situation . If you have any further questions, please reach out to the Revenera Technical Support team or your trusted Revenera contact. Original Post (December 17, 2020 02:41 PM PST):  Customers currently experience issues with incomplete or missing data in FlexNet Operations Cloud ALM Reporter. This is impacting FlexNet Operations Cloud ALM entitlement, device, and fulfillment data from December 7 th to present. Data up to December 6 th is not impacted by that issue.  The reason is an ongoing issue with the ETL job required to transform data to the data warehouse. NOTE: FlexNet Operations Cloud LLM Reporter is not affected by the issue and has the latest data.  Our team is aware of the issue and is actively working on the analysis and resolution. While more data is being transformed into the data warehouse, the resolution is not complete yet and we do not have an ETA. We will continue to update this post as we have more information. Please subscribe to this thread to be notified when updates are published. For customers urgently needing assistance related to this issue, please contact the Revenera Technical Support team.   ... View more

This post includes the release highlights and other important release dates related to the Software Monetization 2021.01 products. To stay informed of upcoming releases, be sure to subscribe to the Software Monetization Release Schedule page on the Revenera Community. FlexNet Operations Cloud 2021.01 ALM FlexNet Operations Cloud 2021.01 ALM is available on UAT (released December 17th) FlexNet Operations Cloud 2021.01 ALM production is scheduled for either January 12th (without outage) or January 16th (if outage is required) This release includes the following enhancements: Updates and Insights This release expands support of the Updates and Insights functionality to served devices. This means served devices are now capable of requesting updates from and logging their status or events to the notification server. Producers can then leverage the REST APIs to read the status log and device events for better insight about these devices. Note: Updates and Insight is a separate, paid module. For more information about the release, please refer to the release notes on our Documentation site.  FlexNet Operations Cloud 2021.01 LLM FlexNet Operations Cloud 2021.01 LLM is available on UAT (released December 17th) FlexNet Operations Cloud 2021.01 LLM production is scheduled for either January 12th (without outage) or January 16th (if outage is required) This release includes the following enhancements: Electronic Software Delivery (ESD) The Electronic Software Delivery (ESD) APIs enable producers to retrieve information about products and their downloadable files. This is particularly useful for producers who wish to implement a self-service portal for their end customers. The Electronic Software Delivery (ESD) APIs returns the following information: The list of products entitled to a specific account The list of files for a specified product, that an account is entitled to. (A compliance check is carried out before the list of files is returned.) The Swagger documentation provides details about the Electronic Software Delivery (ESD) APIs. For more information about the release, please refer to the release notes on our Documentation site.  FlexNet Embedded 2021.01 The FlexNet Embedded 2021.01 release addresses license count issues related to the client expiry. Note: There are no client kit changes for the FlexNet Embedded 2021.01 release. However, a FlexNet Embedded Client 2020 R3 SP3 release was made available on December 14th and it resolves VM_UUID detection issues caused by changes made in Google Compute Cloud platforms. ... View more

Just in time for the holidays, Code Insight 2020 R4 is now available on the Product and License Center. Below you’ll find product release highlights, references to additional resources, and upcoming event information. Release Highlights Friction Free Flow • Project role improvements to separate project contact and project administration functions • Right-click menu option to add folder/project on the project folders page • Display of CPEs for components • Scan queue dialog to view current and scheduled scans • Display of product license expiration date Scanning • Beta support for exact match data overlay for digest scanning APIs • Inventory and component search criteria API using CPEs • New component lookup API • Get inventory vulnerabilities API • Project information rollup API Release Resources For more information about the release content above, please refer to the Code Insight 2020 R4 Release Notes on the Documentation site. There is also a Code Insight 2020 R4 Release Overview video available on the Revenera Learning Center to help summarize the release features. To access this video, log into the Revenera Community and navigate to Other Resources -> Learning Center in the top menu. Then go to Code Insight -> What’s New in Code Insight -> Code Insight 2020 R4 Release Overview. ... View more

We’re always on the lookout for ways to enhance your community experience and ensure it is a useful resource for you. We took some time to assess how our community space was organized and found a few areas we could improve. What is changing? We are rolling out the following changes to the Code Insight community space to simplify your community experience: The Public Knowledge Base will be renamed to Code Insight Knowledge Base, and the relevant contents from the Customer Knowledge Base will be merge into this Code Insight Knowledge Base. This single knowledge base structure will make it easier to search for articles related to known product issues and commonly asked questions.  The Public Forum will be renamed Code Insight Forum and will focus on general product questions such as feature capabilities or how-to type questions. All posts on this forum will be publicly visible. Posting and responding will require a community user account. The Customer Forum threads related to feature capabilities and how-to questions will be moved into the Code Insight Forum. The previous Customer Forum will be renamed Code Insight Product Discussion. This customer-only discussion board is intended for peer-to-peer and customer-Revenera interactions, to discuss and troubleshoot product concerns and issues raised by customers.  The Customer Forum threads regarding customer specific issues will remain on this Code Insight Product Discussion board. There are no changes to the Code Insight News and SCA Customer Office Hours community spaces. When will these changes occur? We are taking a phased approach to make these changes as quickly as we can, while reducing customer impact. The renaming of the Public and Customer Forums will take place immediately. Their contents will migrate over as we review them. Similarly, we will rename the Public Knowledge Base immediately, however the contents of the Customer Knowledge Base will migrate to the Code Insight Knowledge Base after the forum data migration is complete. What is the impact of this change? There is no significant change to your community experience. You will continue to have access to the spaces you previously had access to, based on your community role. How do I get access to the customer only spaces? If you are a Code Insight customer and have not yet registered for the community, please follow the instructions in our How to Create a Revenera Community User Account video. If you are a Code Insight customer and are unable to access the customer spaces, please contact the Revenera Technical Support team for assistance. Whom do I contact if I have questions about the upcoming changes? If you have any questions about the changes to the Code Insight community spaces, please post them on the Code Insight Forum, or you can get in touch with your Revenera contact. ... View more

The security of our customers is of utmost importance to us. Upon the release of the SolarWinds security advisory, we analyzed our environment to ensure no systems were susceptible to the vulnerability. Our analysis confirmed Revenera is not impacted by the SolarWinds security vulnerability.  In addition, SolarWinds proactively reached out to us and confirmed we do not own Orion Platform platforms affected by this security vulnerability. For more information, please refer to the SolarWinds Orion Platform security advisory: https://www.solarwinds.com/securityadvisory   ... View more

FlexNet Embedded Client 2020 R3 SP3 release is now available on the Product and License. This off-cycle release resolves changes made in Google Compute Cloud platforms, which caused the VM_UUID detection to fail. For details about this release, please refer to the FlexNet Embedded Client 2020 R3 SP3 Release Notes on the Product and License Center.  ... View more

Effective immediately, we are discontinuing InstallShield Lite and the product has been removed from the Visual Studio Marketplace. This post provides InstallShield Lite customers information on how this change impacts them and offers guidance on how to move forward. What does InstallShield Lite being discontinued mean? InstallShield Lite being discontinued means no future versions will be released. It also means, the current version of InstallShield Lite will no longer be available for download. What does this mean for existing InstallShield Lite customers? InstallShield Lite customers can continue using the current version of InstallShield Lite that they have. However, as there will be no updates to InstallShield Lite, any product or version compatibility issues identified, will not be addressed. Customers are welcome to assist each other with product questions by posting on the InstallShield Forum of the Revenera Community. Note, posting on the forum requires a Revenera Community login. What should customers do if they need to support a later version of Microsoft Visual Studios? We recommend customers upgrade to one of the supported InstallShield editions. To help you decide between the InstallShield editions, please visit our Compare Editions page, then sign up to evaluate the edition that best suits your installation needs. ... View more

The FlexNet Operations Cloud 2020 R3 SP3 is now live on the Production environment. As a reminder, here are the highlights of this release. For FlexNet Operations Cloud 2020 R3 SP3 ALM the following features and enhancements have been added: Device Management A device-centric view of downloads can be enabled and offers users the ability to not only see the Electronic Software Delivery (ESD) downloads applicable to the device, but also download those contents directly from the device view. Updates and Insights Producers can now log events to capture valuable information about how their software is being used, new feature adoption, and device status details. (NOTE: Event logging requires the Updates and Insights paid module.) Download Manager The Download Manager now has the capability to obtain the proxy server configuration settings required to support downloads from an end user system, configured to use a proxy server. Eliminating the need for the end user to manually provide the proxy server settings to the Download Manager, it offers a more seamless user experience. Additional Enhancements The release also includes several enhancements that improve usability and expands on existing functionality. The getDevice web service can now return the device creation date. The last modified date for email template content changes is now displayed with the new Date Modified column on the List Email Templates and List All Versions pages. Producers can customize their end user login page by adding a custom message to better serve their users. For more information about this release, please review the   FlexNet Operations Cloud 2020 R3 SP3 ALM Release Notes. The FlexNet Operations Cloud 2020 R3 SP3 LLM release included specific customer fixes only.  ... View more

We're happy to announce the release of FlexNet Operations On-Premises 2020 R1.1. This email includes release highlights, product download information, and other product resources. In this release, you can look forward to the following enhancements: Cloud Licensing Service Support for latest Cloud Licensing Service (CLS) has been added in this release. The Cloud Licensing Service (CLS) introduces support for the feature partitioning capability. Feature partitioning gives enterprise license administrators control over their license pools. By defining feature partitioning models, they can allow, deny, prioritize, or limit hosts' ability to use their organizations' licenses. They can better allocate license pools between geographies, divisions, or any other cohort they want to build. This ensures continuity of a team's ability to obtain licenses when they need them, by preventing the licenses from being consumed by non-prioritized groups. Electronic Software Delivery This release introduces support for Electronic Software Delivery (ESD). With Electronic Software Delivery, you can seamlessly and securely deliver your products to eligible customers. Infrastructure To ensure the security of our product, we have upgraded our version of Apache Struts to 2.5.22. This version of Apache Struts includes fixes to security issues raised in previous versions. FlexNet Operations On-Premises supports Microsoft SQL database. There is no support for Oracle database. If you are currently running FlexNet Operations on premises on an Oracle database, please contact your Revenera Customer Success or Account Manager to discuss database migration options. For more information about the release, please see the FlexNet Operations On-Premises 2020 R1.1 Release Notes on our Documentation site. Product Download The FlexNet Operations 2020 R1.1 product is available for download on the Product and License Center of the Revenera Community. NOTE: A Revenera Community account is required to download from the Product and License Center. If you do not have an account, please see our community training videos below for guidance. How to Create a Revenera Community User Account How to Download Your Product from the Product and License Center To stay informed of upcoming releases, be sure to subscribe to the Software Monetization Release Schedule page. Access to this page requires your Revenera Community login. End of Life Notices The FlexNet Operations on-premises 2020 R1.1 will follow our current end-of-life policy. Please see the FlexNet Operations end-of-life page for the product lifecycle timeline. If you have any questions about this release or would like further assistance, please contact your Revenera account representative or our Revenera Technical Support team.  ... View more

Update:  We've identified and resolved the issue with our case portal. You should now be able to select your product and product version to submit your Support case. Please let us know if you encounter any issues with the case portal. We appreciate your patience as worked to address the problem. Original Post: December 1, 2020 11:19AM We are currently experiencing an outage with our Support Case Portal. We are investigating the issue and working toward resolving this. If you have an urgent issue that requires immediate assistance, please contact the Technical Support team by phone. We apologize for the inconvenience and we will update you as soon as we have more information.  ... View more

Update:  We've identified and resolved the issue with our case portal. You should now be able to select your product and product version to submit your Support case. Please let us know if you encounter any issues with the case portal. We appreciate your patience as worked to address the problem. Original Post: December 1, 2020 11:10AM We are investigating a case portal outage and are working to resolve the problem. Should you require immediate assistance, please contact our Technical Support team by email at support@flexera.com or by phone.  ... View more

We are happy to announce the release of InstallShield 2020 R3. This release focuses on expanding functionality in our support for MSIX and Azure DevOps. Here are the new features you can look forward to with the latest InstallShield release: New: Support for Fonts in MSIX Add font files to your MSIX package and make them available for all your applications. New: Azure DevOps Extension for InstallShield Build You can now build InstallShield projects in an Azure DevOps pipeline. The release also includes several issue fixes and enhancements. For more details about the release, please visit our Documentation site and check out the InstallShield Release Notes. ... View more