Summary When atttempting to access the App Portal site, Server Error in 'AP' Application is encountered Symptoms When attempting to access the App Portal Site, the following error may be displayed in the browser: Cause This issue may be caused if the windows feature WCF Activation | HTTP activation has not been installed on the App Portal server. The HTTP activation is a required windows feature for App Portal 2014. Resolution To resolve the issue, install the windows feature WCF Activation | HTTP Activation. On Windows Server 2008 R2, the feature is specified under .Net Framework 3.5.1 Features | WCF Activation | HTTP Activation On Windows Server 2012, the following feature needs to be installed .Net Framework 4.5 | WCF Services | HTTP Activation On Windows Server 2012 R2, the following feature needs to be installed .Net Framework 4.5 | WCF Services | HTTP Activation ... View more

Summary This article provides information on the fixes included in App Portal 9.0.7.0 (App Portal 2014 Hotfix G) version Symptoms This article provides information on the fixes included in App Portal 9.0.7.0 (App Portal 2014 Hotfix G) version. Cause App Portal 9.0.7.0 version includes the following fixes: App Portal 2014 Hot Fix G IOJ-1734781 - Approval Emails for Manager sent to Approver's manager not requester's manager IOJ-1720142 - Computer not removed from Collection when request fails for Applications IOJ-1728940 - Status not processed for localized catalog items IOJ-1736980 - Links to categories don't work IOJ-1726426 - Direct link to catalog item does not work IOJ-1727016 - Support Tools tab not returning results IOJ-1728169 - Support tools does not work when a custom license view is used Additional Information If you are experiencing similar issues in your environment, please contact support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 9.0.6.0 (App Portal 2014 Hotfix F) version Synopsis This article provides information on the fixes included in App Portal 9.0.6.0 (App Portal 2014 Hotfix F) version Discussion App Portal 9.0.6.0 version includes the following fixes: App Portal 2014 Hot Fix F IOJ-1723793 - Copied URL can be used by another user IOJ-1700863 - App Portal API WebService cancelRequest method ignores bDoNotifications parameter value IOJ-1721911 - Following error : Exception occurred in getting category tree for Category: 1 is seen in log files IOJ-1665381 - Blank status shown in My Requests when automatically fail package is triggered IOJ-1590032 - Web Service Command action does not fire for "on fail install" events IOJ-1720474 - User computer relationship mappings have null values IOJ-1722008 - License is not available checkbox ignored for workflow step IOJ-1726037 - Error adding Computer variables for Bare-metal deployments IOJ-1726778 - App Portal inserts the wrong device into collection Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 8.5.0.7 (App Portal 2013R2 Hotfix G) version Synopsis This article provides information on the fixes included in App Portal 8.5.0.7 (App Portal 2013R2 Hotfix G) version Discussion App Portal 8.5.0.7 version includes the following fixes: App Portal 2013R2 Hot Fix G IOJ-1700378 - When using the web service method createRequest, uniquerequestorname is not recorded properly in the WD_PackageRequests. IOJ-1699829 - When using the web service method cancelAllSoftwareRequestsforMachineName to cancel requests an email is sent, even though DoNotifications flag is set to false IOJ-1590614 - Timeout expired error message in DatabaseCAlls_Error.log IOJ-1590832 - Provide an option to set the limiting collection for the App Portal collections IOJ-1667271 - AppPortal/FNMP connectivity issues IOJ-1667257 - Show Approve / Reject on My Requests breaks functionality. IOJ-1718704 - Requester set to "Not Defined" in Order Request Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 8.5.0.9 (App Portal 2013 R2 Hotfix I) version. Synopsis This article provides information on the fixes included in App Portal 8.5.0.9 (App Portal 2013 R2 Hotfix I) version. Discussion App Portal 8.5.0.9 version includes the following fixes: App Portal 2013 R2 Hot Fix I IOJ-1730109 - CreateRequest API ignoring approval IOJ-1728578 - Reporting Path not set correctly when using both SCCM 2007 and 2012 IOJ-1700445 - Approval Status tab not getting reset after switching catalog Item IOJ-1590747 - On approval page, Approve/Reject buttons disappear after selecting an alternate catalog item IOJ-1728169 - Support tools does not work when a custom license view is used IOJ-1724943 - Status update query - Timing out frequently IOJ-1725764 - Expanding Group CIs throws Conversion from type 'DBNull' to type 'Integer' is not valid error IOJ-1722936 - Can't add new Approval Groups to a pending request Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 8.5.1.0 (App Portal 2013 R2 Hotfix J) version Synopsis This article provides information on the fixes included in App Portal 8.5.1.0 (App Portal 2013 R2 Hotfix J) version Discussion App Portal 8.5.1.0 version includes the fix for Issue IOJ-1737904 where the Approval Process was skipped when going through an uninstall request and then changing to an install request Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 8.5.0.8 (App Portal 2013 R2 Hotfix H) version Synopsis This article provides information on the fixes included in App Portal 8.5.0.8 (App Portal 2013 R2 Hotfix H) version Discussion App Portal 8.5.0.8 version includes the following fixes: App Portal 2013 R2 Hot Fix H IOJ-1722929 - Evaluating Collection Membership for both SCCM environments doesn't work for Workflow Conditions IOJ-1721129 - Lease period expires in one day Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fix included in App Portal 9.5.7.1 (App Portal 2015 Hotfix H Update 1) version. Synopsis This article provides information on the fix included in App Portal 9.5.7.1 (App Portal 2015 Hotfix H Update 1) version. Discussion App Portal 9.5.7.1 version includes the following updated fix: App Portal 2015 Hot Fix H Update 1 IOJ-1755975 - Request to manual list does not set LicReserveCount Workaround If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 9.5.7.0 (App Portal 2015 Hotfix H) version. Synopsis This article provides information on the fixes included in App Portal 9.5.7.0 (App Portal 2015 Hotfix H) version. Discussion App Portal 9.5.7.0 version includes the following fixes: App Portal 2015 Hot Fix H IOJ-1742798 - Memory leak in ESDService caused by ITSM status check IOJ-1743409 - "Apply Role" setting for answers is not applying specified role IOJ-1748717 - Altiris: Client not picking up all new "inserts" after App Portal performs a policy refresh on the client IOJ-1753656 - Altiris requests falsely updated to failed IOJ-1748660 - Collection Conditions for Altiris evaluated incorrectly IOJ-1755118 - FNMS Integration: Updated App Portal variables Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 9.5.4.0 (App Portal 2015 Hotfix D) version Synopsis This article provides information on the fixes included in App Portal 9.5.4.0 (App Portal 2015 Hotfix D) version Discussion App Portal 9.5.4.0 version includes the following fixes: App Portal 2015 Hot Fix D IOJ-1720142 Computer not removed from Collection when request fails for Applications IOJ-1735308 OSDVariableCoalesceDigits setting being applied to both packages and applications. IOJ-1733252 Reassign button does not work if logged in user is not approver IOJ-1735009 Reload Answers for Questions does not work in App Portal 2015 IOJ-1735317 Workflow group membership not resolving correctly when based on AD group. IOJ-1732648 Custom success and failure email notifications for Reclamation. Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 9.5.6.0 (App Portal 2015 Hotfix F) version Synopsis This article provides information on the fixes included in App Portal 9.5.6.0 (App Portal 2015 Hotfix F) version. Discussion App Portal 9.5.6.0 version includes the following fixes: App Portal 2015 Hot Fix F IOJ-1740213 - Integration with ServiceNow fails when server DateTime is in different format IOJ-1740137 - Error when checking out catalog item for second time. Related to "reload answers for questions" IOJ-1738988 - Question variables not resolving to latest set of answers IOJ-1736091 - Catalog Item text does not wrap properly in the Checkout View IOJ-1730900 - Catalog Item text does not wrap properly in the Browse Catalog View IOJ-1739567 - Device not inserted into collection after switching to alternate catalog item IOJ-1731350 - Text does not get formatted in Alternate Visibility Message IOJ-1732435 - Auto Detect Roles from role conditions not working IOJ-1739338 - Incorrect status is displayed for Task sequences IOJ-1727850 - Error loading Orchestrator runbooks displayed under workflow external action IOJ-1741102 - Can't integrate ITSM actions with Microsoft Dynamics IOJ-1728176 - Uninstall action not working when using My Apps IOJ-1740987 - Roles not applied for OSD requests on multiple computers IOJ-1720144 - Continue to check status of failed applications for a certain period of time IOJ-1664328 - Collation conflict when adding variable to roles Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides information on the fixes included in App Portal 9.5.7.0 (App Portal 2015 Hotfix G) version Synopsis This article provides information on the fixes included in App Portal 9.5.7.0 (App Portal 2015 Hotfix G) version Discussion App Portal 9.5.7.0 version includes the following fixes: App Portal 2015 Hot Fix G IOJ-1744318 - Update threshold of monitoring SCCM failed applications IOJ-1744015 - My Apps reference FNMS DiscoveryDate Additional Information If you are experiencing similar issues in your environment, please contact Technical Support to obtain this hotfix version ... View more

Summary This article provides a list of issues resolved in App Portal 2017 R2 version. Synopsis This article provides a list of issues resolved in App Portal 2017 R2 version. Discussion App Portal 2017 R2 version includes the following fixes: Issue Description IOJ-1851773 Previously, if the email address stored in ServiceNow of a user requesting software did not match any user in App Portal, the Validate Request Data work flow step was returning an Invalid Response 500. This scenario has been resolved so that the API responds with empty data, and since no user info indicates invalid user, the HTTP status code is now 200. IOJ-1840525 App Portal 2017 supports FNMS 9.2 SP1 or later. An issue has been resolved that was causing the following error to be issued when clicking Test on the on the Site Management > Settings > Flexera Integration view on the Admin tab: Missing FNMS Required View ID -120000 IOJ-1851053 When upgrading from older versions of the App Portal, administrators get unexpected errors when accessing catalog items, including templates, or when attempting to create a new catalog items. These upgrade issues have been resolved. IOJ-1841990 An issue has been resolved that was causing the User Computer Map Sync for CAS environment to use incorrect settings. No user or computer mappings were being imported from the CAS environment, despite the Primary User being displayed when checking manually in System Center Configuration Manager. IOJ-1823584 When Admin Studio creates an App Portal Catalog item for a package, it calls the API CreateSoftwareCatalogForPackage(). After this API is called, and the catalog item is checked out, there were errors when attempting to add the item to the cart. This issue was only happening with packages, and not applications but has since been resolved. IOJ-1818701 Web service API PublishCatalogItemForPackage() was not creating a row in WD_Package_Deployments. With this issue resolved, fully functional catalog items are being created by PublishCatalogItemForPackage(). IOJ-1817887 After scheduling a request for a catalog item which requires a user readiness record, the readiness record in WD_userReadiness was not being updated with the requestID for the matching request. This has been resolved. IOJ-1752948 In App Portal 2017 R2, General catalog items no longer require a device target. For more information, refer to Target Device No Longer Required when Requesting General Catalog Items. IOJ-1851905 An issue has been resolved that was causing the The My Apps tab to be blank with no pie chart, alerts, or installed applications displaying. IOJ-1841456 An issue with Custom User DataSync has been resolved that was causing the following error: Unclosed quotation mark after the character string ' '. IOJ-1818566 An issue with Admin > Deployment Managment > User Readiness has been resolved that was resulting in the following error: Column 'ReadyID' does not belong to table IOJ-1777562 A problem with a query App Portal was using to get policies has been resolved. Altiris - spResourceTargetDeltaUpdate was not being called, resulting in delays in deployment. ... View more

Summary This article provides information on the fixes included in App Portal 9.0.1.0 (App Portal 2014 Hotfix A) version Synopsis This article provides information on the fixes included in App Portal 9.0.1.0 (App Portal 2014 Hotfix A) version Discussion App Portal 9.0.1.0 version includes the following fixes: App Portal 2014 Hot Fix A AP-2175 - Cost is no longer displayed in App Portal tile view when = $0.00 AP-2177 - Added support in My Apps to show uninstall icon only when there is a uninstall program or a unused software notification Ap-2187 - Visibility conditions does not work on My Apps unused software notification AP-2076 - Uninstall action not reflected in my requests or notifications when using My Apps Ap-1927 - Installed software grid in My Apps does not render correctly in smaller screen resolutions Ap-1838 - Unable to access Approve/Reject tab, when ?show pending requests to all approvers? option selected AP-2178 - "Next" button not displaying correctly in App Survey AP-2216 - ?Website.log incorrectly shows version as 8.5.0.1? in the 9.0 release AP- 1658 - Uninstall request triggers install action when a question template is specified Additional Information If you are experiencing similar issues in your environment, please contact support to obtain this hotfix version ... View more

Summary This article provides a list of issues resolved in App Portal/App Broker 2018 R1 version Synopsis This article provides a list of issues resolved in App Portal/App Broker 2018 R1 version. Discussion App Portal 2018 R1 version includes the following fixes: Issue Description IOJ-1891582 Basic Authentication throws Authorization has been denied for this request. IOJ-1890179 User Log files are going to a normal log files location when having multiple forests. IOJ-1889715 Majority of WD_UserComputerMap table has NULL for user IDs. Impacting Production. IOJ-1888407 Deadlocks in production environment. IOJ-1888037 Repeated Retire Campaigns are not uninstalling. IOJ-1887163 Error deleting inactive user computer maps. IOJ-1885691 During In Place Migration of ROB scenario the Choose Existing Application screen does not appear. IOJ-1883732 Status not updated when application has multiple deployment types. IOJ-1883130 Security groups not completely processed. IOJ-1882613 My Apps process does not finish processing all machines. IOJ-1882163 Automatic reclamation request failing when limit request on behalf of target is set. IOJ-1880515 App Portal upgrader fails to upgrade the MyApps folder. IOJ-1879515 Alerts which are regenerated after the "threshold" period are not displayed under My Current Alerts. IOJ-1878932 Not able to view detailed status for packages/task sequences. IOJ-1878440 SSL Security error when running App Portal 2017 R2 SP1 install. IOJ-1876815 Using a template to create catalog items sets the CatalogCost to NULL. IOJ-1874274 Multiple remedy tickets are created when device cannot be inserted into collection. IOJ-1873799 Allow option to point My Apps Unused SW alert to a "specific" catalog item for uninstall. IOJ-1872100 Device not removed from static group when canceling request. IOJ-1868506 CIs associated with FUID cannot be opened if FNMS is down or under a heavy load. IOJ-1864850 Request details view does not get displayed after upgrade. IOJ-1864843 Devices are not removed from collection on Successful install when language is not English. IOJ-1861762 NULL value in Catalog cost causes Error in Clone Migrate Compare. IOJ-1858820 Problems implementing SAML in Customer Environment. IOJ-1857577 My Apps Page does not display strings for English locale. IOJ-1857012 Get Machines List calls are failing Intermittently. IOJ-1856668 Datasync.log not getting updated to specified larger file size. IOJ-1855787 My Apps process completely stops with an exception when a machine with a null user mapping is encountered. IOJ-1854184 UpdateCatalogImage method does not update the icon if that icon name already exists. IOJ-1854166 App Portal's ignoring the My Apps include/exclude views when processing alerts. IOJ-1841169 App Portal upgrader should have an option to deselect the validation. IOJ-1836040 Deadlocks in customer environment impacting production. IOJ-1812007 Allow for security groups to use the CN or samaccountname as normal functionality. IOJ-1774761 SLB Security Test - Missing Cross-Frame Scripting Defense. IOJ-1774760 SLB Security Test - Missing "X-Content-Type-Options" header. IOJ-1770684 Mandatory advertisement setting is not being set for applications. IOJ-1740978 "Add to group on request / approval" fails when AD Group is on Child Domain. IOJ-1887016 AECOM: Can't get RejectRequest API to work. IOJ-1804366 Request for Data Sync to consider duplicate Users and Computers. IOJ-1840332 Orders taking a long time to process. IOJ-1767440 Update custom computer sync to include new IPAddress and OperatingSystem fields. IOJ-1881028 GetFNMPCustomViewWithMultipleFilters method throwing exceptions. IOJ-1877346 Datasync is not deleting UC mappings that don't meet the custom UC map query. IOJ-1879711 Collation Conflict in ExecuteGetAllUsersByUniqueName method. IOJ-1849258 Server error 500 when making REST API call, when saving settings. ... View more