Hi @porwaa, Thank you for your post. InstallAnywhere 2017 does not support Java 11. For support for Java 11, you would need to upgrade to InstallAnywhere 2018 SP1 (only SP1 for InstallAnywhere 2018 supports Oracle Java 11 and OpenJDK 11). To find out more information about upgrading to InstallAnywhere 2018 SP1, please follow these steps: Navigate here: https://www.flexerasoftware.com/about-us/contact-us.html Select the Speak with a product specialist dropdown menu option. Complete the form. Submit the form. Someone will contact you within 1 business day. Thanks, Ian ... View more

You're welcome, Markus. Thank you for opening a support case. We will respond to your support case. Thanks, Ian ... View more

Hi @kirankhot, Thank you for your reply. You are welcome; I am happy to help. To find out more information about acquiring a maintenance plan, please follow these steps: Navigate here: https://www.flexerasoftware.com/about-us/contact-us.html Select the Speak with a product specialist dropdown menu option. Complete the form. Submit the form. Someone will contact you within 1 business day. Thanks, Ian ... View more

Hi @bill_sketchup, Thank you for your patience. I tested with an installer for Windows to establish a baseline reference / starting point for troubleshooting. I confirmed that this command runs the installer silently and sets the install location: install.exe -i silent -DUSER_INSTALL_DIR=C:\MyTestDir But I understand that you are installing on Mac. From the install.app/Contents/MacOS folder, I ran: ./install -i silent -DUSER_INSTALL_DIR=/Applications/MyTestFolder but the installer still installed to the default installation location (the default $USER_INSTALL_DIR$ location). So my test results match yours in that it does not work; I am not sure whether the behavior that you experienced was exactly the same. Based on these test results, you can run an installer for Mac silently, but the tests indicate that $USER_INSTALL_DIR$ cannot be set and passed from the command-line. It is quite possible that the installer does not accept any parameters besides -i silent. I understand that you would prefer not to use a response file, but you would need to use a response file, which I believe you reported works, for this to work. Thanks, Ian ... View more

Hi Markus, Thank you for your post. At this point, it would be best to open a new support ticket with us regarding this issue. Thanks, Ian ... View more

Hi @kirankhot, Thank you for your reply. For the With VM issue, please follow these steps: 1. Download a Linux VM Pack (JVM) from this webpage: https://community.flexera.com/t5/InstallAnywhere-Knowledge/InstallAnywhere-Files-and-Utilities/ta-p/94794#LINUX_64 2. Copy the downloaded VM Pack .vm file to the <IA_HOME>\resource\installer_vms folder, where <IA_HOME> is where your copy of InstallAnywhere is installed. 3. In the InstallAnywhere IDE, navigate to Edit > Preferences. 4. Click the OK button, which will refresh the With VM dropdown menu. You will now see the Linux VM Pack (JVM) in the dropdown menu for With VM. At this point, it would best if you open a new support ticket with us regarding the java.lang.NoSuchMethodException. Thanks, Ian ... View more

Hi Rakesh, Thank you for your reply. As a courtesy, I created a working sample project in InstallAnywhere 2018 SP1 that extracts notepad.exe to $INSTALLER_TEMP_DIR$ in the Pre-Install Sequence. I attached a ZIP file containing the sample project. Notepad.exe is built into the sample installer. Thanks, Ian ... View more

Hi @bill_sketchup, Thank you for your post. Please allow me some time to look into this issue and update you. Thanks, Ian ... View more

You're welcome, Rakesh. Sounds good. Thanks, Ian ... View more

You are welcome, @kirankhot. I am happy to help. InstallAnywhere automatically handles including the IAClasses.zip resource in the installer's Java classpath. Please remove IAClasses.zip as a dependency for all of your custom code actions, save your project, rebuild your project, then retest this issue. Does that work for you? Please read the documentation about Packaging and Executing Custom Code here for more information and follow the suggested steps: https://helpnet.flexerasoftware.com/installanywhere2018/roottopic.htm#helplibrary/ia_package_execute_custom_code.htm Thanks, Ian ... View more

Hi @kirankhot, Thank you for your reply. Are you manually including IAClasses.zip in your project? Are you manually including IAClasses.zip as a dependency for a custom code action or anything of that nature? Thanks, Ian ... View more

Hi Rakesh, Thank you for your reply. You could try combining the suggestions from: https://community.flexera.com/t5/InstallAnywhere-Knowledge/Extracting-files-during-Pre-Install-with-InstallAnywhere/ta-p/348 with the suggestions from: https://community.flexera.com/t5/InstallAnywhere-Knowledge/Use-the-Extract-To-File-Plugin-to-Extract-a-File-So-It-Is-in-the/ta-p/3759 You would include the file in the $DO_NOT_INSTALL$ Magic Folder so that it would be built into the installer but not installed on the target machine. Then you would use the ExtractToFile Plugin Action to extract the file to $INSTALLER_TEMP_DIR$ instead of the installer's classpath. Thanks, Ian ... View more