Summary Test Connection failed with "Could not impersonate the elevated user. LogonUser returned error code 1367", the Authentication is "Windows (specific account)" Symptoms Test Connection of the inventory system source connection failed with "Could not impersonate the elevated user. LogonUser returned error code 1367" error. It configured that the Authentication is "Windows (specific account)". Cause Error 1367 is "A logon request contained an invalid logon type value". The test connection requests the network logon type. This is not an invalid logon type for database logon with impersonated logon request. This error returns if the "Domain\" is not entered before the logon id. Resolution The Username value should be "Domain\Logon_ID". ... View more

Summary Inventory Beacon fails to upload packages to FlexNet Manager Suite Cloud, error is "The remote certificate is invalid according to the validation procedure" Symptoms Inventory Beacon fails to upload packages to FlexNet Manager Suite Cloud, like the following error is logged in "C:\ProgramData\Flexera Software\Compliacne\Ligging\CompliaceUpload\upload.log". 2018-04-17 14:14:25,072 [Upload.UploadProcess ] [ERROR] Package upload failed Flexera.SaaS.Transport.Core.ComplianceApiException: Could not retrieve token (An error occurred while sending the request.) ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult) at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context) at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar) --- End of inner exception stack trace --- --- End of inner exception stack trace --- at Flexera.SaaS.Transport.Upload.UploadClient.CreateUploadToken(String fileName) at Flexera.SaaS.Transport.Upload.UploadClient.UploadSegment(FileSegment segment) at Flexera.SaaS.Transport.Upload.UploadProcess.TryUpload(UploadClient client, UploadedPackageFile package, Action notifySuccessfulConnection) at Flexera.SaaS.Transport.Upload.UploadProcess.Retry (String actionName, Func`2 action, Int32 times) at Flexera.SaaS.Transport.Upload.UploadProcess.ProcessPackage(UploadedPackageFile package) at Flexera.SaaS.Transport.Upload.UploadProcess.ProcessPackageList(Int32 exitCode, List`1 packages) Cause The beacon server cannot validate the current server certificate of beacon.flexnetmanager.com. The certfication path of *.flexnetmanager.com is: DigiCert > DigiCert SHA 2 Secure Server CA > *.flexnetmanager.com Therefore a cause of the error is that DigiCert or/and DigiCert SHA 2 Secure Server CA is/are not in a cert store of the beacon server. Generally, these root certs and intermediate certs are updated by Windows update automatically, but if the server did not apply the update which includes cert update, this issue occurs. Resolution These certs can be download from https://www.digicert.com/digicert-root-certificates.htm. Please download them and import them to the cert store of the beacon server. ... View more

Summary Test Connection to ILMT failed with error "'IBMDADB2' provider is not registered" Symptoms IBM Data Server Driver Package (IBMDBCL1) 64-bit has been installed and ILMT database is cataloged. However, Test Connection to ILMT failed with error "'IBMDADB2' provider is not registered". IBM Data Server Driver Package version is 9.7. Connection String is like the following: Provider=IBMDADB2; Password=password; Persist Security Info=True; User ID=db2admin; Data Source=TLMA; Location=servername:50000; Extended Properties="" Cause This is a known bug of IBM Data Server Driver Package v9.7. Please refer IC86849: DEFAULT IBMDADB2 PROVIDER NOT REGISTERED WHEN INSTALLING IBM DATA SERVER DRIVER OR SWITCHING DEFAULT COPY TO THE DS DRIVER. Resolution IBM had released a 64-bit DB2 9.7 FixPack 8, it included the fix of this issue. Workaround Use the provider qualified with the copy name such as 'IBMDADB2.IBMDBCL1'. To confirming the copy name, please check the registry key under "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\". If "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IBMDADB2.IBMDBCL1" is existing, the copy name is 'IBMDADB2.IBMDBCL1'. Additional Information IC86849: DEFAULT IBMDADB2 PROVIDER NOT REGISTERED WHEN INSTALLING IBM DATA SERVER DRIVER OR SWITCHING DEFAULT COPY TO THE DS DRIVER Related KB Articles 000016514 ILMT inventory adapter connection failed with unspecified error ... View more

Summary Package import in Cognos Analytics fails to load. Symptoms When Report Designer/Cognos Analytics is installed on a different Server than the FNMP/FNMS Application Server, the following error occurs when importing a report packages. However, the dispatcher is running on the displayed URL. A problem occurred FlexNet Manager Platform was unable to log in to the Cognos server, Please make sure that the Dispatcher is up and running at http://CognosServerName:9300/p2pd/servlet/dispatch and that it is configured correctly. Details: ---Problem--- (s0m0): FlexNet Manager Platform was unable to log in to the Cognos server. Please make sure that the Dispatcher is up and running at http://CognosServer:9300/p2pd/servlet/dispatch and that it is configured correctly. ---System exception--- FlexNet Manager Platform was unable to log in to the Cognos server. Please make sure that the Dispatcher is up and running at http://CognosServer:9300/p2pd/servlet/dispatch and that it is configured correctly. ---Stack trace--- ManageSoft.Compliance.ComplianceException: FlexNet Manager Platform was unable to log in to the Cognos server. Please make sure that the Dispatcher is up and running at http://CognosServer:9300/p2pd/servlet/dispatch and that it is configured correctly. ---> System.Web.Services.Protocols.SoapException: CM-REQ-4342 An error occurred with the client. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at cognosdotnet_2_0.contentManagerService1.logon(xmlEncodedXML credentials, searchPathSingleObject[] roles) at ManageSoft.Common.Presentation.MMC.CognosConnection.Login() --- End of inner exception stack trace --- at ManageSoft.Common.Presentation.MMC.CognosConnection.Login() at ManageSoft.Common.Presentation.MMC.CognosConnection.ImportPackage() at ManageSoft.Common.Presentation.MMC.CompliancePropertiesDlg.<m_PublishPCognosPackageButton_Click>b__0() Cause In FlexNet Manager Suite, a possible cause is that the Service Account running the IBM Cognos service and running the Package Importer Utility does not have the proper role, or has an Analytic User role as well. In FlexNet Manager Platform 9.2.3 and below, make sure that the user in BusinessReportingAuthentication's Application Pool in IIS is set with a user with the domain name, not just a user. You can try this in FlexNet Manager Suite as well if the above was not successful and you receive the same error. Resolution Make sure in FlexNet Manager Suite that the following role is assigned to the Service account running the Package Importer Utility and the IBM Cognos service "Business Reporting Portal Admin" and no other Analytic roles assigned. Another option if the above was not successful and in FlexNet Manager Platform is specifying the user account with a domain like "Domain\svc-flexnet" in the IIS Application Pool. ... View more

Summary An exemption reason was set but FNMS does not exclude the exemption configured virtual machine to calculate a PVU sub capacity point if the inventory source is ILMT Symptoms An exemption reason was set but FNMS does not exclude the exemption configured virtual machine to calculate a PVU sub capacity point if the inventory source is ILMT. Cause FlexNet Manager Suite always uses an imported points from ILMT even if an exemption reason is configured in FNMS. This issue is identified as Bug #FNMS-32023 and has been resolved in FNMS 2019 R2. ... View more

Summary Red Hat Enterprise Server and SuSE Linux Enterprise are not detected as installed application Symptoms Environment: Inventory source: FlexNet Manager Suite (Agent) Operating System: Red Hat Enterprise Linux, SuSE Linux Enterprise Red Hat Enterprise Server and SuSE Linux Enterprise installed computers are listed in the All inventories. However, Red Hat Enterprise Server and SuSE Linux Enterprise are not detected as installed application. The installed column value of Red Hat Enterprise Server and SuSE Linux Enterprise records in the All Applications are 0. Thus, the Linux operating system does not exist in the Applications tab of Inventory Device Properties of the Red Hat Enterprise Server or SuSE Linux Enterprise Server installed computers. Cause FlexNet Manager Suite maps the recognized specific name to a simple name using the definition in OSNameMap.txt file. The file is stored in "<Flexnet_Manager_Platfom_Installed_folder>\Reporter" The following is full MGS_OperatingSystem class in a ndi file which was collected from the Red Hat Enterprise Linux Server 7.1 running computer. The Caption attribute "Red Hat Enterprise Linux Server 7.1 (Maipo)" is converted to "Red Hat Linux" due to the definition "^Red\sHat.* Red Hat Linux" in OSNameMap.txt when the ndi file is imported to the Inventory database. <Hardware Class="MGS_OperatingSystem" Name="Linux" Evidence="OS API"> <Property Name="CSName" Value="enrhlinux71"/> <Property Name="Caption" Value="Red Hat Enterprise Linux Server 7.1 (Maipo)"/> <Property Name="FreePhysicalMemory" Value="183400"/> <Property Name="FreeVirtualMemory" Value="2097148"/> <Property Name="Kernel" Value="Linux"/> <Property Name="KernelRelease" Value="3.10.0-229.el7.x86_64"/> <Property Name="LastBootUpTime" Value="20170929T034817Z"/> <Property Name="Manufacturer" Value="Unknown"/> <Property Name="Name" Value="Red Hat Enterprise Linux Server"/> <Property Name="OSArchitecture" Value="64-bit"/> <Property Name="OSType" Value="36"/> <Property Name="TotalVirtualMemorySize" Value="2097148"/> <Property Name="TotalVisibleMemorySize" Value="1884696"/> <Property Name="Version" Value="7.1"/> </Hardware> The ARL defines the WMI evidences of Red Hat Enterprise Linux 7.1 Server as below, therefore the converted Caption value "Red Hat Linux" does not match the defined evidence. Resolution The definitions in OSNameMap.txt can be commented out to disable the conversion of Caption attribute value of MGS_OperatingSystem class if you add "#" in the beginning of the line. Re-generate and re-import .ndi files of Linux servers are required after updating OSNameMap.txt. Full steps are: ( step 1 and 2 are optional, it is for clean-up the current imported data ) Delete Linux servers in All inventory. Delete Linux servers in All Discovered Devices. Open "<FlexNet Manager Platform>\Reporter\OSNameMap.txt" file via text editor. Commented out the following line Before: ^Red\sHat.* Red Hat Linux ^S[Uu]SE.* SuSE Linux After: # ^Red\sHat.* Red Hat Linux # ^S[Uu]SE.* SuSE Linux Save the file Run inventory schedule. Wait for importing new inventory files into FNMS application server. Run Reconcile with the Update inventory for reconciliation. Additional Information The issue has identified as Bug #FNMS-35341 "OSNameMap.txt should not modify Linux or OSX evidence" Related KB Articles Redhat OS just says Redhat Linux, no version and edition ... View more

Synopsis The 32 bit Oracle Provider for OLE DB must be installed in order to gather Oracle Database inventory from a beacon. This article describes an approach to check whether this component is installed and registered. This may be appropriate to check if Oracle Database inventory gathering from the beacon is failing with the following error message: Error 0x0800a0e7a "Provider cannot be found. It may not be properly installed." occurred while attempting to access "ADODB.connection". Error 0x0800a0e7a "Provider cannot be found. It may not be properly installed." occurred while attempting to access "ADODB.connection". OLE DB provider for Oracle is not installed Discussion Run the following commands in a command shell window with local Administrator rights: COPY NUL %TEMP%\testoledb.udl %windir%\SysWOW64\rundll32.exe "%ProgramFiles(x86)%\Common Files\System\Ole DB\oledb32.dll",OpenDSLFile %TEMP%\testoledb.udl Select the Provider tab on the Data Link Properties, and then check whether Oracle Provider for OLE DB exists in the list: ... View more

Summary How to check Oracle database connection from the Inventory Manager server and the Inventory Beacon server? Synopsis Oracle Provider for OLE DB is installed and registered. After that how to check Oracle database connection from the Inventory Manager server and the Inventory Beacon server? Discussion Run the following command through the Command Prompt window with Administrator privilege. > COPY NUL %TEMP%\testoledb.udl On 64bit Windows Operating System: > C:\Windows\SysWOW64\rundll32.exe "C:\Program Files (x86)\Common Files\System\Ole DB\oledb32.dll",OpenDSLFile %TEMP%\testoledb.udl On 32bit Windows Operating System: > C:\Windows\System32\rundll32.exe "C:\Program Files\Common Files\System\Ole DB\oledb32.dll",OpenDSLFile %TEMP%\testoledb.udl Select the Provider tab on the Data Link Properties, and then select Oracle Provider for OLE DB. Click Next. Fill the Data Source, the User name and the Password fields. Please refer TNSnames.ora file for fill the Data Source field. Example: An entry in the TNSnames.ora file: ORCL11 = (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.10.11)(PORT = 1521)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = orcl11) ) ) Data source value should be: (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=192.168.10.11)(PORT=1521))(CONNECT_DATA= (SERVER=DEDICATED)(SERVICE_NAME=orcl11))) Click Test Connection. If it works, the following dialog box appears. Related KB Articles How to check whether OLE DB Provider for Oracle is installed and registered correctly on the Inventory Manager environment and the Inventory Beacon environment ... View more

Summary What commands are executed through "sudo" on Linux/Unix zero touch inventory? Question Computer serial number is not able to get at zero touch inventory without elevated privileges. If it is impossible to configure to allow ALL commands to run on "sudo" configuration, what commands do need to configure to allow on "sudo" configuration for Linux/Unix zero touch inventory? Answer Please allow to run "date" and "/bin/sh" commands. ndtrack.sh and other commands are called from /bin/sh. Related KB Articles Inventory Agent (ndtrack.sh) on Non-Windows Machines ... View more

Summary Is it possible to remove unnecessary items in the Management Dashboard of FlexNet Manager Suite? Question Is it possible to remove unnecessary items in the Management Dashboard of FlexNet Manager Suite? Answer The Management Dashboard of FlexNet Manager Suite is a fixed design dashboard. It does not support customization. Users cannot remove unnecessary items from the Management Dashboard. Additional Information The following enhancement request had been logged. FNMS-29201 Please add view/hide option for each items on the Management Dashboard ... View more

Summary Can an FNMEA user download the latest lmgrd, lmadmin, lmutil and lmtools? Question Can an FlexNet Manager for Engineering Applications user download the latest lmgrd, lmadmin, lmutil and lmtools? Answer Previously, users could download Imgrd, Imadmin, lmutil and lmtools from www.globes.com. However, Flexera Software has ceased providing these tools to end users since July 31st, 2014. We ceased provision because we needed to ensure that vendors can control the distribution and support for specific versions of these tools. If you are a FlexNet Manager for Engineering Applications user and you want to obtain the latest Imgrd, Imadmin, lmutil and lmtools, please contact the license server vendor. Additional Information If your company is the vendor of the license server software, please contact your FlexNet Publisher (FNP) team - they will be able to download from our Product and License Center and send to the End User ... View more

Summary Activity page is not updated when FlexNet Manager for Engineering Applications and Agents are running on Japanese or Chinese or Korean Windows OS Symptoms Environment: FlexNet Manager for Engineering Applications 15.x or higher Agent 5.x CJK Windows locale Activity page is not updated when FlexNet Manager for Engineering Applications and Agents are running on Japanese or Chinese or Korean Windows OS. Cause FlexNet Manager for Engineering Applications expects the date format as English locale format but Agent sent date locale as localized format of OS locale. Resolution FlexNet Manager for Engineering Application running computer: Please do the following steps after installation and "flexnet make" command. Stop the FlexNet Manager for Engineering Applications Admin and the FlexNet Manager for Engineering Applications Reporting services Run Registry Editor (regedit.exe) Go to HKLM\SYSTEM\CurrentControlSet\services\FlexNet Manager for Engineering Applications Admin\Parameters Add the following registry entries JVM Option Number 8 = -Duser.language=en JVM Option Number 9 = -Duser.country=US Update the JVM Option Count value from 0x00000008 to 0x0000000a Go to HKLM\SYSTEM\CurrentControlSet\services\FlexNet Manager for Engineering Applications Reporting\Parameters Please do the same steps of 4 and 5 Restart the FlexNet Manager for Engineering Applications Admin and the FlexNet Manager for Engineering Applications Reporting services Agent running computer: Stop the FNM-EA Agent service Open <FNMEA Agent installed directory>\Agent.lax file by text editor Go to the end of the file, and then add the following line. lax.nl.java.option.additional=-Duser.language=en -Duser.country=US Restart the FNM-EA Agent service ... View more

Summary Cannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively." Symptoms Operator cannot log in to FNMS web console. But operator's account is existing in the Accounts and the Status is Enabled. Cause The Interactive value of the operator's record in the ComplianceOperator table is set to "0" (False). Resolution Update the Interactive value of the operator's record to "1" (True) via Microsoft SQL Server Management Studio or other SQL clients. ... View more

Summary "Declining new events Queue size exceeds the limit" error is logged in FNMEA admin server's log. Symptoms Like the following error is logged in FlexNet Manager for Engineering Application admin server's log. 2016-12-01 10:24:03,547 ERROR [manager.usagedatacollector] [pool-2-thread-1] Declining new events Queue size exceeds the limit = 250092 Cause The queue size is hard coded as 250000. This error occurs if usage events per minute on real time usage processing are over 250000. Generally, this error occurs due to temporally high loading on the system. Resolution Adjusting the license server refresh rate for license servers where this is set to 1 minute to 5 minutes if they are not critical servers will improve the processing if no additional memory and processing power is available. Additional Information If the same error always recorded in the log file, please enable debug level log to get more detailed information. ... View more

Summary ILMT connection test works but ILMT inventory schedule does not retrieve any data. System.Data.SqlClient.SqlException is logged in the BeaconEngine.log. Symptoms ILMT connection test works but ILMT inventory schedule does not retrieve any data. The following error was logged when ILMT inventory schedule ran. -- 2015-06-03 15:20:49,635 [ollers.AsyncController|(null)] [ERROR] Worker completed with an exception. System.Data.SqlClient.SqlException (0x80131904): Login failed for user 'DOMAIN\BEACONSVR$'. at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK) at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover) at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout) at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData) at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection) at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection) at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry) at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry) at System.Data.SqlClient.SqlConnection.Open() at ManageSoft.Database.DatabaseConnection.Open() at ManageSoft.Database.Impl.DatabaseLayerBaseSql.ConnectionOpen() at ManageSoft.Database.Impl.DatabaseLayerBaseSql.GetResults(IDatabaseObjectFactory p_ObjectFactory, CommandType p_CommandType, String p_CommandText, DatabaseParameter[] p_Parameters) at ManageSoft.Database.Impl.DatabaseLayerBase.GetResults(IDatabaseObjectFactory p_ObjectFactory, String p_StoredProcedure, DatabaseParameter[] p_Parameters) at ManageSoft.Compliance.Database.Impl.ComplianceConnectionTable.GetAll() at Flexera.Beacon.Common.BeaconDatabaseDataLayer.LoadComplianceConnection() at Flexera.Beacon.Common.BeaconDatabaseDataLayer.LoadConfigurations() at Flexera.Beacon.Common.BeaconConfig.LoadRemoteConfiguration(IBeaconDataLayer beaconDataLayer) at Flexera.Beacon.Engine.Controllers.InventoryImportController.Execute(IBeaconExecutionContext context) at Flexera.Beacon.Engine.Controllers.AsyncController.Execute(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument) ClientConnectionId:27d7e428-ab1c-45a5-ae7f-851a573d988a Cause FlexNet Manager Suite and Beacon are installed on the same computer. BeaconEngine connects to FNMP database with logon credential of BeaconEngine service when ILMT inventory schedule runs. The BeaconEngine service is configured to run as Local System account. It is a default configuration. Therefore. it uses the computer account to logon to the database. But the Computer account does not have an access rights to the database. Resolution Change the logon user of BeaconEngine service to fnms service account. ... View more