Mar 02, 2020
09:50 PM
Internal properties for each object type in FNMSSystemReference.pdf has first column that represents UI heading for each group on each tab, control represent name of the UI control for user usability and last column named Internal Name represent the actual control name used within the code. e.g you like to add and property of type text under Identification tab > Identification group after publisher property. you will should property type text and relative position after control name publisher.
Positioning UIInsertTypeID Comments
Before UIInsertTypeID = 1 Before the anchor >>>(before the specified property in example above it will before publisher)
After UIInsertTypeID = 2 After the anchor >>>(after the specified property in example above it will after publisher)
Start of UIInsertTypeID = 3 At the start of an existing tab or section (not applicable for other types of anchor) >>> (It mean beginning of the mentioned tab)
HTH
Aamer
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- Tags:
- Custom Properties
Mar 01, 2020
09:46 PM
1 Kudo
Well done, Great job!!!
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Mar 01, 2020
05:43 PM
Hi,
SCCM data import should work using FNMS 2019 R1 beacon, Does not require inventory beacon upgrade.
Is it possible this failure is once of and related to SCCM inventory package that was collected using old procedure (before upgrade)? and it is not happening anymore. Can you kick off and another SCCM inventory import from beacon and see if it goes through? Assuming there is no manual intervention and beacon connection is enabled (Can be confirmed by clicking on Parent connection through beacon UI).
Thanks, Aamer
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Mar 01, 2020
05:19 PM
2 Kudos
Hi Sushant,
You should be able to find ARL import log on the batch server under C:\ProgramData\Flexera Software\Compliance\Logging\Content (Default location)
Worth checking all three logs
mgsImportRecognition.log
recognition.log
importPURL.log
HTH
Aamer
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- Tags:
- ARL Import
Mar 01, 2020
05:10 PM
There was list of All Inventories but nothing except HW tab on detail information page. Which type of root cause I have?
Would you be able to share more specific details (including screenshot) for more clarity? Do you mean you see HW (hardware details) only when you open inventory device properties from All Inventories page?
Thanks, Aamer
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Mar 01, 2020
04:23 PM
3 Kudos
It looks like inventorysettings.xml may not be present/generated. can you check if inventorysettings.xml is present under
Inventory beacon download the inventory settings from the batch server (generated on the batch server) to C:\ProgramData\Flexera Software\Beacon\InventorySettings and copy to
C:\Program Files (x86)\Flexera Software\Inventory Beacon\RemoteExecution\Public\Inventory
to be used by remote execution for oracle inventory. Please check if it exist on the beacon check if exists on the batch server C:\ProgramData\Flexera Software\Beacon\InventorySettings (default location).
If does not exist it mean batch server is failing to generate inventory settings, in this case please check if it exist in the database and revision number in the master and configuration file table matches. if not update the configuration file revision to be same as in the master table.
SELECT * FROM MasterConfigurationFile -- Source table used to populate the ConfigurationFile SELECT * FROM ConfigurationFile where Name='InventorySettings.xml' -- Used to generate Inventory Settings.
HTH, Aamer
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- Tags:
- Oracle Inventory
Feb 27, 2020
04:45 AM
1 Kudo
Sorry for the confusion, I have updated the description of above the response and highlighted main cases where it would not track usage or tracked usage may not be accurate HTH
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Feb 25, 2020
09:20 PM
3 Kudos
Inventory agent does not support Web URL tracking anymore. Inventory agent versions up to FNMS 2019 R2.1 (latest) may not track non-msi installed software usage using add/remove installer evidence in some cases and can report inaccurate usage for non-msi installations if more than one non-msi installed products has same common installation location registry also inventory agent does not look at x64 add/remove installer evidence for usage tracking. Good news is FNMS 2019 R2.2 and later will have changes to track usage for non-msi installed products using add/remove evidence. FNMS 2019 R2.2 will be available to FNMS cloud customer in next few weeks time and these changes are included in next On-Prem releases due to be released in 2020 Q2. HTH Aamer
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- Tags:
- Usage Tracking
Feb 24, 2020
10:34 PM
1 Kudo
On the batch server, Can you please check BaseDirectory registry key value, under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Beacon\CurrentVersion
Default location should set to C:\ProgramData\Flexera Software\Beacon
if BaseDirectory registry key value is set to EMPTY, please update that manually and set the value to C:\ProgramData\Flexera Software\Beacon (assuming installation is using default location otherwise set the location in use) and see of those files are still left behind.
Yes, you can clean up files under ProgramData\Flexera Software\Beacon\IntermediateData\Staging manually.
HTH
Aamer
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Feb 23, 2020
05:58 PM
PURL--> Gives license types information along with application it is related to.
Blades-SKU > Provides complete use rights that purchased SKU provides, in addition to related/linked application/s e.g. Upgrade, downgrade, 2nd use rights, covers number of installations etc. when SKU is processed in the present of blade, it automatically set all the use rights automatically on the license created by processing the SKU.
Setting use rights accurately is important part of accurately calculate license optimisation.
Blades also enable complex license types for certain publishers e.g. In the absence of Oracle Blade, Oracle Process and NUP license types would not be available.
ARL provides application/Suite recognition rules to recognise the installed application.
Most of the products have multiple SKU's, as each SKU provide unique set of use rights, If application is not linked any SKU it mean user have to select license type manually and set use rights.
If you mean linked SKU is not valid, in that case when user processed, SKU process will fall back to generic license type.
ARL does provide EOL data for some applications, I think SupportedUntil and ExtendedSupportUntil date value represent that. If missing and goal is for informational purpose you can create customer properties and update EOL date into those fields. Good to ask Flexera Support.
Some information is available but not all e.g you can check SKU definition by entering the SKU to Part no./SKU field on create purchase order page and expand details if SKU is recognised.
You can view End of life information by opening application properties on the general tab under heading Details.
HTH
Aamer
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- Tags:
- ARL PURL
Feb 21, 2020
05:43 PM
1 Kudo
It looks like it’s failing when trying to read from source csv file, please check source path/file etc from where business data is going to be processed. You also check using business adapter to make sure adapter can reader without any problem. ————————part of the error shows possible problem———————— An error has occurred when trying to run the query [select * from [One-off upload.csv]]. The error message is [External component has thrown an exception.]. External component has thrown an exception. Cheers Aamer
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- Tags:
- Business Adapter
Feb 21, 2020
05:25 AM
Interesting use case, you shouldn’t mix two enterprise groups types. Reconcile will look for available purchased entitlement quantity and assign installation to a license which has the best match (restriction and available quantity). Best practice, I would suggest not to mix enterprise groups if you cannot avoid then make inventory devices enterprise group assignment doesn’t overlap. HTH Aamer
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Feb 21, 2020
05:04 AM
1 Kudo
Can you please reach out to Flexera support and provide details of OS architecture use case details. That will help us to priorities. Thanks Aamer
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Feb 21, 2020
04:55 AM
1 Kudo
Hi Dennis, FNMS 2019 R2 inventory agent only shipped/support Mac OSX flat package. For more details please check the feature details list https://helpnet.flexerasoftware.com/FlexNetManagerSuite2019R2/EN/features/index.html#FeatureList/2019R2/RN_feat_MacAgent64BitOnly.html Thanks Aamer
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Feb 20, 2020
11:46 PM
1 Kudo
I noticed command line has parameter ReadersAndWriters, is it possible direct (On the batch server) Tanium inventory connections created? If yes that could be the problem.
Tanium inventory connection need to be created on the standalone beacon to import data from Tanium through API, beacon will upload data to FNMS-Batch Server to import into FNMS.
From the provided log.
Running Compliance import with "-us false -processremotepackages true -it ReadersAndWriters" parameters 2020-02-20 09:25:35,544 [INFO ] Reading 'ActiveDirectory' data from 'Tanium' (ver 1.0) data source
Hope this will help.
Aamer
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- Tags:
- Tanium Connector
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