About dbeckner

dbeckner · ‎Jan 24, 2023

@Crodriguez Not sure if you've already solved your issue but do these devices also have the FlexNet Inventory Agent on them?

dbeckner · ‎Jan 24, 2023

@sasikumar_r The error states that the instance was discovered, but the oracle instance was not running at the time of inventory. You should start by contacting the system owner or DBA for that instance and verify if the instance should be running. I have found that these cases can mean the database is a failover node or is powered off because it is due for decommissioning. Your Oracle DBAs should have more information on it. Thanks, Dan

dbeckner · ‎Jan 19, 2023

@durgeshsingh The out of the box AD import on the beacon imports users, computers, and subnets. The computers that are imported through this integration are not displayed in the WebUI like the users and subnets, but they are stored in the Inventory Database. Like @FarrukhNaz mentioned you might check AD to ensure that device is still present.

dbeckner · ‎Jan 12, 2023

Guess I'm learning something new. I've always been under the impression that the batch server would not accept any inventory from a beacon not registered with it. Thanks for the info.

dbeckner · ‎Jan 12, 2023

After thinking this through some more -- it takes some engineering to do this but it is possible to register a beacon with one instance and then register it with a second instance. In this case you would see the same beacon GUID in both FNMS systems but it would only get its policy from the instance its connected to. (In this case probably Flexera One). As long as the beacon's GUID is registered in the On-Prem instance and you have replication turned on you could definitely bring the inventory into the On-Prem instance. This also means in the On-Prem instance that beacon would always show as having issue like Not Connected and no policy update because its never going to check in with the it again.

dbeckner · ‎Jan 11, 2023

A beacon can only be registered with one instance of FlexNet Manager or Flexera One. While it may be possible to script a task like @durgeshsingh mentioned it would likely be difficult to achieve. The inventory that the beacon generates is hashed in such a way that the batch server will discard it if it does not come from a registered beacon in that instance. What is your use case and what are you trying to achieve by only having one beacon? What is hindering you from deploying a second beacon hooked into the same sources? - Dan

dbeckner · ‎Dec 26, 2022

Hey @ChrisG thanks for this. The only change I had to make to it was running the UPDATE command against the SoftwareTitle_S table. If you only run it against the SoftwareTitle view it fails to execute with the following error -- "Msg 50000, Level 16, State 1, Procedure SoftwareTitleNotUpdateable, Line 3 [Batch Start Line 12] View SoftwareTitle is not updateable. Use SoftwareTitle_T to modify tenant data or SoftwareTitle_S to modify shared data." The other note I'll make is the results are not immediately seen in the WebUI, but are available after a full reconciliation is ran. Thanks for the assistance! - Dan

dbeckner · ‎Dec 22, 2022

@manjiri_neman I ran into this issue a while back and the issue for me was with Request Filtering in IIS. Typically you can get away with just opening Request Filtering on InventoryBeacons, ManageSoftDL, and ManageSoftRL, editing feature setting and selecting the option for "Allow unlisted file extension". Unfortunately I have seen where IIS will still intermittently block certain file extensions. A failsafe is to Allow file extensions used by the agent in Request FIltering. Here are the ones I statically add every time now -- .npl, .ndi, .gz, .osd, .xml, .disco Give that a shot and see if it resolves your issue. Another quick test is to enter https://beaconservername/ManageSoftDL/Policies/Merged/*domain_name*_domain/User/*username*.npl%E2%80%9D into a browser from the devices with the issues and see if you can download the policy through the browser. Hope this helps - Dan

dbeckner · ‎Dec 13, 2022

Is there a method for automating the status of an application in FNM? There isn't an application object available in business adapter studio, but if someone has developed a SQL query or utilized a stored procedure with the custom query and could share it here that would be great. Looking for a way to take our approved software list and set to authorized and vice/versa with unauthorized software. Currently I only see an option to manually set the status either in the application details or via bulk select in the WebUI. Thanks! - Dan

dbeckner · ‎Dec 07, 2022

Hi @IronManMK10 , I recommend opening a support case for this. I have seen issues with file evidence steps taking long periods of time and support has provided updated readers/writers that resolved the issue. I can't guarantee they have a fix for this specific step as they need to look at your specific environment and situation but it's worth bringing it to their attention. - Dan

dbeckner · ‎Nov 28, 2022

@AnttiMustonen There is actually already an idea for this which has gathered a significant amount of votes. I would suggest voting for this and adding a comment of your support rather than creating another idea. FNMS-I-161 - Business Adapter Studio: Expose Object IDs Thanks, Dan

dbeckner · ‎Nov 17, 2022

I understand that the latest version of the Azure adapter adds the ability to gather instance and licensing information for the Azure SQL VMs that are offered under Infrastructure as a Service. In this case we understand there is a need to have an inventory source such as the FlexNet Agent to gather HW/SW data and an associated inventory device. Is there a solution yet for Azure SQL Database which is PaaS and we cannot deploy an agent to that? More and more customers are beginning to use that service and we are looking for a way to reflect consumption for these licenses within FlexNet Manager. Has anyone found a way to show automated consumption yet besides potentially a custom metric license? My hope was there is a way to use the "SQL Server Mobility" column with BYOL associated to a started instance that could be consumed, but I am suspecting since the current Azure adapter does not create an inventory device for the Azure PaaS then we can't show consumption. Thanks, Dan

dbeckner · ‎Nov 15, 2022

@erwinlindemann You might be right that there isnt a specific reason, but it is interesting that it is specifically called out here: FlexNet Manager Suite Online Help - License Properties - Columns in List - Corporate Unit That leads me to believe there was a decision made behind not exposing it for those license types. I would be interested to hear from Flexera what that reasoning is before we complete the level of effort required to create a complex custom report that resembles the Oracle license consumption tab with corporate units.

dbeckner · ‎Nov 11, 2022

Hi @ReshmaB , Take a look through Gathering FlexNet Inventory FlexNet Manager Suite 2022 R1 It is the agent documentation for the latest version of the FlexNet Agent. You are correct that the binaries and installation process is the same for severs and workstations, but you may incline to enable usage monitoring on your workstations and not on your servers. The agent is capable of capturing the usage data for software which is helpful when making licensing decisions for desktop software. Typically you do not need to monitor usage on servers. Thanks, Dan

dbeckner · ‎Nov 07, 2022

I would suggest opening Windows Services on your batch processing server and validating that the FlexNet Manager Batch Processor and FlexNet Manager Batch Process Scheduler services are running. More often than not when i see symptoms similar to what you've described it is because the Scheduler service has stopped and not restarted for some reason. If one or both are not started i would restart them both. Please note that once you do this all queued tasks will begin to run which may take some time. - Dan

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Re: On-Premise FNMS 2022 R2 - SCCM import

Re: Oracle Instance Inventory Failed

Re: Inventory gets deleted from FNMS

Re: Query Regarding Beacon

Re: Query Regarding Beacon

Re: Query Regarding Beacon

Re: Automating the Status of Applications in FNM On-Prem

Re: Flexnet Agent issue

Automating the Status of Applications in FNM On-Prem

Re: Reconcile takes 7 to 13 hours to complete

Re: Business Adapter import using ComplianceComputerID matching

Azure Hybrid Benefit - Azure Connector for Paas and IaaS

Re: Corporate Unit in Oracle License Consumption tab

Re: Agents on Workstations

Re: Reconciliation Not Running?

Re: On-Premise FNMS 2022 R2 - SCCM import

Re: Oracle Instance Inventory Failed

Re: Inventory gets deleted from FNMS

Re: Query Regarding Beacon

Re: Query Regarding Beacon

Re: Query Regarding Beacon

Re: Automating the Status of Applications in FNM On-Prem

Re: Flexnet Agent issue

Automating the Status of Applications in FNM On-Prem

Re: Reconcile takes 7 to 13 hours to complete