About dbeckner

dbeckner · ‎Sep 14, 2021

Does FlexNet Manager support the inventory collection from vCenter version 6.0.0 and API version 6.0? I am troubleshooting failed inventory from a vcenter using the same credentials used successfully on 3 other vCenters. The log is reporting -- <Message>Failed to login to web service https://<X.X.X.X>/sdk<Message> <Message> SOAP fault: Cannot complete login due to an incorrect user name or password.<Message> The same service account is being used for this server as all the others that are successful. One thing I am noticing is that the API Version is 6.0 while the other successful vCenters are 6.5 and 6.7. TIA.

dbeckner · ‎Sep 14, 2021

What does the stack trace in the website.log show for this error?

dbeckner · ‎Aug 24, 2021

@mfranz to your second point are you stating that if you have a business adapter that is importing users from AD and those users no longer exist in AD then next import job the adapter runs will not remove the missing users from the compliance table? We have active directory imports running on our beacons but also have a business adapter setup to import users from 2 different sources of user data - a peoplesoft DB and Active Directory. During this process we map the users to their corporate unit. I have noticed recently that the users are not being removed from the compliance db after they are removed from AD. If this is normal behavior have you see a good method for removing the stale users?

dbeckner · ‎Aug 23, 2021

I'd like to confirm that the site alerts field only allows a single email address or is it possible to provide comma separated emails or a distro group?

dbeckner · ‎Aug 20, 2021

Thanks @kclausen Appreciate your input.

dbeckner · ‎Aug 20, 2021

I am looking for a clean way to export our purchase orders and licenses from one FNMS system and then import using a business adapter into another FNMS system. In this scenario we have an FNMS system built in 2 different networks that consume the same entitlements from the same purchases. Purchase orders seem straight forward. In the All Purchases management view I can add all the columns for the purchase orders, export to csv, and use a business adapter to import these purchases in bulk into the other FNMS system. Licenses seem trickier since the All Licenses page does not offer all data associated to the license. Is there a way to single or bulk export a license(s) to be ingested into another system? Additionally, if we bulk import the purchase orders first and then bulk import the licenses second (assuming its possible) will FNMS automatically link the purchase order to the license or will we need to perform some mapping after the fact? Looking to avoid rebuilding 1100+ purchases and licenses by hand so any input is welcome. TIA

dbeckner · ‎Aug 10, 2021

If an approver who has requests in their queue waiting to be approved leaves the company and is being replaced by another person, if we add a new approver to the same level as the previous approver will all approvals waiting in the previous approvers queue be picked up by the queue of the new approver?

dbeckner · ‎Jul 27, 2021

Is there any way to change the SCCM settings for the ESD Web Service without uninstalling and reinstalling?

dbeckner · ‎Jul 07, 2021

@pm6dwnoc The Windows agents are designed that if the initial policy download from the bootstrap beacon fails you must restart the client, services or initiate a policy download either by command line or by using the policy client in C:\Program Files (x86)\ManageSoft\Policy Client. For UNIX-like platforms, if the initial policy download fails the agent will attempt a new policy download once every 24 hours.

dbeckner · ‎Jul 07, 2021

Thanks @kclausen This is exactly what I was looking for and it resolved removing the stale devices from inventory.

dbeckner · ‎Jul 02, 2021

Thanks for the response. if that appears to be adapter related and not environment related will you share here?

dbeckner · ‎Jul 02, 2021

@Ralph_Crowley Did you find a resolution? I am seeing a bunch of ESXI hosts with duplicate serial numbers and we have about 1600 VMs that can't be linked to a host.

dbeckner · ‎Jul 02, 2021

I'm looking for a safe way to remove unwanted computers from the FNMS database. We implemented a custom inventory adapter but are no longer using this adapter. Many of these computers are still displayed in the FNMS inventory and are being rejected for license consumption because they are not linked to a host since they no longer exist. I have tested deleting them directly from the dashboard but they return the following day. Looking into the database I still see the computers in dbo.ImportedComputer_MT. My thought is that since they show up there they are continuing to be imported during the nightly reconciliation. Is it safe to remove them from this table or will this cause foreign key issues? Is there a stored procedure that can be executed to clean the database of stale devices? TIA.

dbeckner · ‎Jun 30, 2021

Thanks @jdempsey I get confused sometimes between the global settings and individual catalog settings. That makes sense to me. Thanks for the response.

dbeckner · ‎Jun 30, 2021

Im looking at a catalog item and im noticing these checkboxes in the screenshot. I am guessing that even if the checkboxes are enabled for sending install success or failure emails on the email tab these checkboxes still need to be checked?

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Date Last Visited	‎Sep 21, 2021 12:22 AM

vCenter API version 6.0

Re: unexpected error while requesting software.

Re: Inactive Accounts in All Users

Re: ESD Service Stops Unexpectedly

Re: Export Purchase Orders and Licenses

Export Purchase Orders and Licenses

Adding New Approver to Workflow to Replace the Current Approver

Change SCCM Information for ESD Web Service

Re: Flexera Agent Deployment to Windows systems with multiple bootstrap beacons and retry schedule

Re: Delete Stale Computers from Inventory

Re: SQL Authentication for FNM and Atrium Integration

Re: vCenter 6.5 known issue with duplicate serial numbers - how do others handle this issue?

Delete Stale Computers from Inventory

Re: Email Notifications not generating on successful installation