Hi all ... I seem to have a mystery on my hands. I used a third party deployment method to deploy the Inventory Agent.  It was set up as a package in SCCM and available to install through Software Center, and it was also pushed out to all Windows devices through SCCM. In the mgssetup.ini file that is supplied with the SCCM package, the usage tracking setting is enabled.  The relevant value in the file:   ; If set, usage agent is disabled USAGEAGENT_DISABLE = False   The mgssetup.ini file also has a command to immediately create and upload inventory. After the agent was installed through Software Center, I was able to see that inventory was created and uploaded. However, when I checked the registry, usage tracking was disabled: Usage agent registry value of "Disabled" = true When I looked at the installation log, I see usage tracking being disabled: Registry value “HKLM\SOFTWARE\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion\Disabled” set to “true” The full section of the installation log appears below:   ------------------------------------------------------------ [3/8/2023 12:10:56 PM (G, 6)] {4800} Installing “Device Configuration[Common](1,0,0,0)” [3/8/2023 12:10:56 PM (G, 0)] {4800} The package "Device Configuration" will be installed [3/8/2023 12:10:56 PM (U, 0)] {4800} This package is a FlexNet Manager Platform implementation archive [3/8/2023 12:10:56 PM (N, 0)] {4800} Downloading “https://beacon.com/ManageSoftDL/ClientConfiguration/Device Configuration 913833C9390A0E9F39B4D1BA06416CA6/Device%20Configuration.ndc” to “C:\Program Files (x86)\ManageSoft\Launcher\PkgCache\ClientSettings\Common\pkg00001\tmp.ndc” [3/8/2023 12:10:57 PM (N, 0)] {4800} Retrieved 4105 bytes starting from offset 0 [3/8/2023 12:10:57 PM (N, 0)] {4800} Download OK for “https://beacon.com/ManageSoftDL/ClientConfiguration/Device Configuration 913833C9390A0E9F39B4D1BA06416CA6/Device%20Configuration.ndc” [3/8/2023 12:10:57 PM (G, 0)] {4800} Application “Device Configuration” NOT FOUND in the cache [3/8/2023 12:10:59 PM (P, 2)] {4800} Registry value “HKLM\SOFTWARE\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion\Disabled” set to “true” [3/8/2023 12:10:59 PM (P, 2)] {4800} Registry value “HKLM\SOFTWARE\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\IncludeDirectory” set to “\” [3/8/2023 12:10:59 PM (P, 2)] {4800} Registry value “HKLM\SOFTWARE\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\ExcludeDirectory” set to “C:\Windows” [3/8/2023 12:10:59 PM (P, 2)] {4800} Registry value “HKLM\SOFTWARE\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\EmbedFileContentDirectory” set to “\” [3/8/2023 12:10:59 PM (P, 2)] {4800} Registry value “HKLM\SOFTWARE\ManageSoft Corp\ManageSoft\Tracker\CurrentVersion\ExcludeEmbedFileContentDirectory” set to “C:\Windows” [3/8/2023 12:10:59 PM (G, 5)] {4800} Deleted file “C:\Program Files (x86)\ManageSoft\Launcher\Cache\Common\Device Configuration\contents.ndc” [3/8/2023 12:10:59 PM (G, 5)] {4800} Moved file “C:\Program Files (x86)\ManageSoft\Launcher\Cache\Common\Device Configuration\stage\stg00000.ndc” to “C:\Program Files (x86)\ManageSoft\Launcher\Cache\Common\Device Configuration\contents.ndc” [3/8/2023 12:10:59 PM (G, 6)] {4800} Installation package source is “https://AWE-FNBS-C1-01.cis1.cisr.uscis.dhs.gov/ManageSoftDL/” [3/8/2023 12:10:59 PM (G, 6)] {4800} Install OK “Device Configuration[Common](1,0,0,0)” [3/8/2023 12:10:59 PM (G, 0)] {4800} Finished policy processing of package "ClientSettings/Device Configuration 913833C9390A0E9F39B4D1BA06416CA6/Device Configuration" [3/8/2023 12:10:59 PM (G, 0)] {4800} ------------------------------------------------------------   Was there something else I was supposed to do to enable this at installation time but failed to do?  The automatic launch of inventory collection and upload worked fine so I know the mgssetup.ini file is being read. The agent version deployed was 2021R1. Have you seen this before? --Mark ... View more

Hi all ... Suppose a device has the Flexera Inventory Agent on it and usage tracking is enabled. Supposed SCCM is also tracking usage on that device. Does FNMS combine the usage data from both sources, or does it just get its data from the primary inventory source (which would normally be the agent)? --Mark ... View more

Hi all ... Which agent download do I choose for Debian or Ubuntu Linux? For example - The third-party install instructions for Debian/Ubuntu x86_64 refer to a file named managesoft_[version]_amd64.deb but that file is not available in the agent download choices on my FNMS server. --Mark ... View more