I'm creating license entitlements for my own company.  During my FNO orientation, the Flexera rep told me that its a good idea that all entitlements be associated with an account, even our own.  So I need an account.   This is my first time using our new FNO server.  Looking at the account list, I see one customer account called "PORTAL_ORG_UNIT"  and one producer account called "MYORG".  The "MYORG" account seems like a natural, but it is full of names of people with Flexera email addresses.   "Sherril Robbins", "Andrew Kline", "Joe McMillan" What is this account?  Why are Flexera people listed on it.  Am I supposed to use it for my own company?    Or should I create another one.  And if I create one for my company should it be a producer account?  Customer account?  Something else? ... View more

We're selling a product with 2 levels.  "Base", and "Pro".  "Base" is the basic application functionality and always comes with a permanent license.   "Pro" is meant to be a superset of Base with additional features. The complication is that we want the additional features of "Pro" to be on a subscription model.   Clients are using FlexNet Embedded. If a customer buys the full  package, we'd like to give them just one activation code but I cannot figure out how to set this up in FNO.   It seems that the only way I can one activation code is to have just one product line-item in the order.  But I cannot see a way to make a single product use a permanent license model for some of a product's features and subscription model for another set Is there a way to do this that I'm missing?   ... View more

I'm an FNO newbie attempting to set up our production FNO server so that other people in my company may use it.  I have noticed that the Package Products - License Models  page lists models for both FlexNet Publisher (FNP) as well as FlexNet Embedded (FNE).   But we only use FNE.  We have no intention of ever using FNP.  So I want to remove all of the models that have to do with FNP from the page completely so that nobody else will ever even mistakenly choose them.  Unfortunately I cannot figure out how to do this.  I select all the FNP models (i.e. all the models for which "Is this an embedded license model" is set to "no") and then choose "Delete".  It asks me to confirm I want to delete those models and I say "yes" Then nothing happens.  The models remain all there.  They're all in "Draft" state, if that matters How do I get rid of them?  Is it possible? ... View more

I had my test client send a capability request to my FNO server to DEactivate a license on a machine.  It returned success but refreshing my FNO server showed the license was still activated on the server By dumb luck I found the running my test program again and sending a duplicate of the original deactivation request made the server acknowledge the update    Later on I realized that the original request response was setting the "confirmation request needed" flag.  In other words, calling the function     FlcCapabilityResponseGetConfirmationRequestNeeded()  returned true.  (They do like their long function names don't they? :-)) So now, whenever I see that flag set in a response, I just immediately send a duplicate of the original capability request as my "confirmation request" Is this the correct course of action?  Or is there some sort of special "Send Confirmation Request" API  or flag I should be using instead? ... View more

I've gone through the FlexNet Embedded sample program "CapabilityRequest" for using an activation id to activate a license on my client machine.  I've got my own client activating a license with an activation id and capability request sent to my FlexNet Operations server, just like in that sample.  But I cannot seem to locate an example of how to do the opposite:  To connect back to the same server and deactivate the license on my machine/remove it from trusted storage.  Is this possible?  And if it is, what functions should I be looking at? I tried doing the same thing as a normal capability request but setting the operation to "undo" instead of "request"  like below but that did not appear to work FlcCapabilityRequestSetOperation(m_licRef, m_ref, FLC_CAPABILITY_REQUEST_OPERATION_UNDO, m_err) I've also gone through the "FlexNet Embedded Client 2020 R3 C SDK User Guide" and I cannot find anything on this.  Only discussions about how to activate, not deactivate. ... View more

We've been using FlexNet Embedded for a while.  We been downloading the "XT-C" version of it.  Something like this     flexnet_client-xt-c-x64_windows-2020.07.0 And the APIs we call all start with the prefix "Flc". But recently inadvertently downloaded the non-XT client.  Something like this:     flexnet_client-x64_windows-2020.07.0 I thought it was the same thing.  It seems to have the same samples and all that but the APIs all start with the prefix "Flx" What is the difference between the two.  Why use one of the other? ... View more