Nov 10, 2021
09:25 AM
Have a customer that is on 5.5.21 of Data Platform. Would like to get them upgraded but wanted to make sure it would be as simple as applying all of the updates or since they are so far behind there is a different upgrade process. Any guidance would be greatly appreciated. Thanks!
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Sep 09, 2021
03:21 PM
1 Kudo
If a customer has custom fields in the purchases section, are they able to populate those from the one off upload? Or would it have to be done from BAS?
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Aug 05, 2021
07:45 AM
Looking to create a mashup using the Product ID as the Key. Is there a good way to get a list of all my Normalize products and their corresponding Product ID for matching?
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Jul 16, 2021
07:27 AM
Agreed. I have also opened a case so they can research it on the FlexeraOne side.
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Jul 14, 2021
07:03 AM
I know that UAT caps the amount of devices, but I was curious if it caps any other areas. We have the same SCCM inventory connection feeding both UAT and Production, but are seeing on 1 machine where it lists 13 applications installed in UAT, but the same machine in Production shows 26 applications.
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Jul 13, 2021
12:47 PM
I am creating a custom connector to bring in data for a customer, and was wondering if there is a list of all the available attributes and how they appear in the database. For example to match "SYS HDD RANGE" what would be the Data Platform column to populate in the database? Thanks!
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Jun 29, 2021
11:19 AM
Our current beacon is pointing at our UAT instance of FlexeraOne. The customer would like this to instead point at their production instance. I attempted to reconfigure the beacon by downloading a new configuration from the production instance and then importing it into the beacon UI. Everything looks fine from the beacon side, but within the production Flexera One UI, it says it is not connected. Is it easier to simply remove the beacon all together and then reinstall?
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May 12, 2021
03:59 PM
Thanks. I have tried several times and also had another user try as well with the same results. No issues performing the same steps with a user record. I will have a case opened. Thanks again!
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May 12, 2021
09:44 AM
Also noticed that in the History tab it shows the attached after attempting to update the cost center. Seems like there is something off.
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May 12, 2021
07:12 AM
Seeing an issue where I assign a cost center to a system and save the record. However it is not actually retaining the cost center in the ownership tab. Anyone else experience this?
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Apr 02, 2021
07:32 AM
Thanks for the info. Is it safe to say then for a non-direct integration like SurveyMonkey that at this time it is really only available to track the license data?
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Apr 01, 2021
01:43 PM
Is it possible to upload a list of users so that they populate on the Users Tab within a non-direct SaaS integration?
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Mar 01, 2021
10:43 AM
7 Kudos
Anyone else seeing Update Failures on PURL 476? We have seen this with several instances as well as Flexera One.
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