Sadly, I did not resolve the doubts. I found some examples where also having only that evidence, the software was completely installed and used by the customer. So I'm not considering that a realiable information anymore. ... View more

@msmith4  I think that you may have misunderstood @jjensen's comments above. SCCM can be the source of the 'Last Used Date' data for applications. There's as such nothing contradicting in seeing the 'Last Used Date' being updated for an application (based on SCCM data) while not seeing raw software usage data indicating the same from the Flexera agent for the same application. Thanks, ... View more

Chris, yeah that looks to be the constraint. I guess I'll be entering this into the new 'Ideas' section then!   j   ... View more

Hi @ChrisG , As suggested have executed the script and that resolved the issue. Appreciate the way you see the issues and try to give instant solutions/workarounds instead of raising a support case unless there is no other option.  I wish i could be an Expert like you someday, Many thanks for All your guidance to the Forum Members.  🤝 Regards, Winvarma ... View more

Hello @jjgarcia_sia, This KB article is generally a good starting point for investigation into this sort of problem: Failure to run discovery on VMware vCenter/Host Servers in FlexNet Manager Suite On-Premises  Also - is ICMP permitted on this network where the discovery is failing? If not, then this KB may be of interest to you too: How to allow beacon network scans in a network with ICMP disabled  HTH, Joseph ... View more

Thanks, but this let come in my mind another question, so if I delete with steps you provided before, I'm leaving a foreign key somewhere that maybe need to be deleted too? ... View more

Thanks a lot ... View more

An exciting new capability that is planned to be included in the upcoming FlexNet Manager Suite Cloud November 2020 update and FlexNet Manager Suite On-premises 2020 R2 release is "Inventory Device Matching Transparency". This capability gives insight in situations where there may be data coming from multiple sources about a single device: A new management view available in the Discovery & Inventory menu lets you investigate how and why overlapping inventory records from multiple different inventory sources were matched and merged into the inventory device records in your compliance database, making the devices visible (for example) in the  All Inventory  page. See the blog post Inventory Device Matching Transparency in FlexNet Manager Suite 2020 R2 for more information. ... View more

@jjensen okay thank you for the reply, so currently there is no automated way via the beacon to carry out this functionality. Is my understanding.    ... View more

Hello @danadaugherty, To know when the resulting inventory (.NDI) file has been uploaded to an available inventory beacon, you can check the tracker.log within: C:\Windows\Temp\ManageSoft OR the Temp folder of the executing user (Windows) /var/opt/managesoft/log (Unix) Within this log file, assumingly all went well, there should be a line of the following format: File '<username>on <hostname>at <datetime>(Full).ndi.gz' removed from upload directory As you've already identified, it is difficult to estimate how long the inventory gathering process might take, as there are many variables involved, e.g: 1) Is file scanning enabled? How many directories are included? 2) Is the device hosting any instances of Oracle Database? 3) System resources HTH, Joseph ... View more

To add on to the useful comments already provided here, the values can be edited manually in the [pseudo-]registry post-installation if required. The algorithm(s) in use can be found  in 'SelectorAlgorithm' under the following path: [ HKLM\Software\ManageSoft Corp\ManageSoft\NetSelector] (32-bit) [HKLM\Software\WOW6432Node\ManageSoft Corp\ManageSoft\NetSelector] (64-bit) https://docs.flexera.com/FlexNetManagerSuite2020R1/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/topics/PMD-SelectorAlgorithm.html You could remove MgsPing from the list if ping is disallowed in your environment. HTH, Joseph ... View more

Hello @rclark0, Based on the 'InteractiveAccessNotAllowed' portion of the URL, seems that the operator may have mistakenly been created as a service account rather than an interactive one. This KB should be of some use to you: Changing a Service Account into an Interactive Account  HTH, Joseph ... View more