Feb 04, 2021
08:35 AM
Sadly, I did not resolve the doubts. I found some examples where also having only that evidence, the software was completely installed and used by the customer. So I'm not considering that a realiable information anymore.
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Dec 14, 2020
01:50 AM
1 Kudo
@msmith4
I think that you may have misunderstood @jjensen's comments above. SCCM can be the source of the 'Last Used Date' data for applications. There's as such nothing contradicting in seeing the 'Last Used Date' being updated for an application (based on SCCM data) while not seeing raw software usage data indicating the same from the Flexera agent for the same application.
Thanks,
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Dec 09, 2020
06:38 PM
Chris, yeah that looks to be the constraint. I guess I'll be entering this into the new 'Ideas' section then! j
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Dec 09, 2020
12:38 PM
2 Kudos
Hi @ChrisG , As suggested have executed the script and that resolved the issue. Appreciate the way you see the issues and try to give instant solutions/workarounds instead of raising a support case unless there is no other option. I wish i could be an Expert like you someday, Many thanks for All your guidance to the Forum Members. 🤝 Regards, Winvarma
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Nov 20, 2020
01:38 AM
3 Kudos
Hello @jjgarcia_sia,
This KB article is generally a good starting point for investigation into this sort of problem: Failure to run discovery on VMware vCenter/Host Servers in FlexNet Manager Suite On-Premises
Also - is ICMP permitted on this network where the discovery is failing? If not, then this KB may be of interest to you too: How to allow beacon network scans in a network with ICMP disabled
HTH,
Joseph
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Nov 16, 2020
06:25 AM
Thanks, but this let come in my mind another question, so if I delete with steps you provided before, I'm leaving a foreign key somewhere that maybe need to be deleted too?
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Nov 16, 2020
03:38 AM
Thanks Jensen!
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Nov 15, 2020
07:32 PM
An exciting new capability that is planned to be included in the upcoming FlexNet Manager Suite Cloud November 2020 update and FlexNet Manager Suite On-premises 2020 R2 release is "Inventory Device Matching Transparency". This capability gives insight in situations where there may be data coming from multiple sources about a single device:
A new management view available in the Discovery & Inventory menu lets you investigate how and why overlapping inventory records from multiple different inventory sources were matched and merged into the inventory device records in your compliance database, making the devices visible (for example) in the All Inventory page.
See the blog post Inventory Device Matching Transparency in FlexNet Manager Suite 2020 R2 for more information.
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Nov 12, 2020
11:21 AM
1 Kudo
Hello @dbeckner,
.NDI files will be sent to:
C:\ProgramData\Flexera Software\Incoming\Inventories
.VDI files will be sent to:
C:\ProgramData\Flexera Software\Incoming\VdiAccess
HTH,
Joseph
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Nov 12, 2020
10:34 AM
@dbecker are you referring to the PS script used by the beacon to remotely collect XenDesktop inventory?
If so, you can find it under the path C:\Program Files (x86)\Flexera Software\Inventory Beacon\RemoteExecution\InventoryXenDesktop.ps1 on any of your beacons.
It can be opened in any text editor.
HTH,
Joseph
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Nov 10, 2020
03:11 AM
@jjensen okay thank you for the reply, so currently there is no automated way via the beacon to carry out this functionality. Is my understanding.
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Nov 06, 2020
11:00 AM
1 Kudo
Hello @danadaugherty,
To know when the resulting inventory (.NDI) file has been uploaded to an available inventory beacon, you can check the tracker.log within:
C:\Windows\Temp\ManageSoft OR the Temp folder of the executing user (Windows)
/var/opt/managesoft/log (Unix)
Within this log file, assumingly all went well, there should be a line of the following format:
File '<username>on <hostname>at <datetime>(Full).ndi.gz' removed from upload directory
As you've already identified, it is difficult to estimate how long the inventory gathering process might take, as there are many variables involved, e.g:
1) Is file scanning enabled? How many directories are included?
2) Is the device hosting any instances of Oracle Database?
3) System resources
HTH,
Joseph
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Nov 05, 2020
10:23 AM
3 Kudos
To add on to the useful comments already provided here, the values can be edited manually in the [pseudo-]registry post-installation if required.
The algorithm(s) in use can be found in 'SelectorAlgorithm' under the following path:
[ HKLM\Software\ManageSoft Corp\ManageSoft\NetSelector] (32-bit)
[HKLM\Software\WOW6432Node\ManageSoft Corp\ManageSoft\NetSelector] (64-bit)
https://docs.flexera.com/FlexNetManagerSuite2020R1/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/topics/PMD-SelectorAlgorithm.html
You could remove MgsPing from the list if ping is disallowed in your environment.
HTH,
Joseph
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Nov 04, 2020
06:09 AM
1 Kudo
Hello @rclark0,
Based on the 'InteractiveAccessNotAllowed' portion of the URL, seems that the operator may have mistakenly been created as a service account rather than an interactive one.
This KB should be of some use to you: Changing a Service Account into an Interactive Account
HTH,
Joseph
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About
Technical Support Engineer
Warrington, Cheshire, UK
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