About sasikumar_r

sasikumar_r · ‎Aug 04, 2020

Hi @tjohnson1 Thank you for your reply! yes we are not able to see it to the task scheduler. But it appears on the System setting -> Inventory tab. Attached is the screenshot. I could see the job is scheduled to run at 12:30 for 1 group of tenants and 1:30 for another group of tenants. we have not configured\changed or updated either on DB or UI. By anychance do you know where these values are configured and how can we set a particular time for 1 groups of tenants to perform their import? Thank you Sasi

sasikumar_r · ‎Aug 04, 2020

Hi Adrian, Do you have Xendesktop connection in place? and Are you facing this issue on VDI Servers? If yes then i believe those VDI servers will not get inventoried, even though if they appears on the IM DB it will get ignored during reconcile. Thank you Sasi

sasikumar_r · ‎Jul 30, 2020

Hi All, I hope the overnight reconcile job present in the windows task scheduler for On premise environment. We are on Multi tenant environment and i am not able to find the Overnight reconcile job on windows task scheduler of batch server. By anychance anyone know where the job is located on the multi tenant environment. Thank you Sasi

sasikumar_r · ‎Jul 20, 2020

Hi @jjensen Yeah sure, i will raise a case & will update the solution on this thread once the issue is resolved. Thank you for your time 🙂 Sasi

sasikumar_r · ‎Jul 20, 2020

Hi @jjensen , my bad, missed to attach the file. Attaching it now. Yeah i could see the compliancecomputerid column and you are right it is showing NULL Value. Please check and let me know for any clarification. Thank you Sasi

sasikumar_r · ‎Jul 20, 2020

Hi @jjensen , ImportedComputer table do not have compliancecomputerid column. Attached is the result for your reference. Thank you Sasi

sasikumar_r · ‎Jul 17, 2020

Hi @jjensen , Thank you for the response. Yeah the devices are installed with Agents 14.1 version. Both original and copy machines is generating the NDI files with different Agentid, but the still the device is not getting created on the compliancecomputer table. I could see the device on the ImportedComputer table but not on the compliance computer table. Thank you Sasi

sasikumar_r · ‎Jul 17, 2020

Hi All, We recently come across an issue with inventorying a device. Agent is collecting & uploading the inventory successfully for a device in question. On the database side the files are getting processed and able to see its record in Inventory DB but after reconcile the machine is not getting created in the Compliance DB, due to which it is not appearing on the UI. On troubleshooting we identified that there is a device with same serial number is already reporting on the UI. Except Serial number all the other attributes are different. Customer confirmed that they have taken copy of the original machine because of which both devices are having same serial number. I suspect due to the duplicate serial number the devices is getting rejected from getting created on the compliance DB. Is anyone faced similar issue? if so kindly provide your valuable suggestion on how to get that device inventoried. We are 2019 R2.1 version and Devices on which we are facing this isssue is on Hyper-v. Thank you Sasi

sasikumar_r · ‎Jul 10, 2020

Hi @adrian_ritz1 , Thank you so much for the info! I will try upgrade the platform to see if the issue fix in my case too. Sasi

sasikumar_r · ‎Jul 09, 2020

Hi @JohnSorensenDK I have a case already opened and technician is working on it. i will post the solution on the community once we identify it. Thank you Sasi

sasikumar_r · ‎Jul 09, 2020

Hi @adrian_ritz1 \ all, I am facing the same issue on my environment. Did you receive any solution for the case you have raised. If yes, kindly share the same so that it would be helpful for me aswell. Thank you Sasi

sasikumar_r · ‎Jul 01, 2020

Hi Chris, Thank you for your response! I could see the issue is intermittent some times Agent is picking all the information & sometimes it is not picking any information. Most critical thing on this issue i could see is, Agent is not picking AgentUniqueID, sometimes it is saying null & sometimes it is creating a new Agentunique id. due to this there 2 to 3 inventory records is getting created for same device. I have attached tracker.log of a device, on which you could see the same. Please search with Agent unique ID for this machine: on the attached 3 log files. you could see different values fetched for the same device. the issue is not occuring on all the devices because of which we are not able to find the root cause. When tracker did not get agentuniqueid at that time no hardware & os details are fetched. Thank you Sasi

sasikumar_r · ‎Jun 12, 2020

Hi @JohnSorensenDK , Yeah Support technician confirmed that this functionality is not available on the new adapter. he stated that Microsoft does not currently provide us the ability to get the expiration date from the graph API but there is an enhancement request to implement the functionality once again when it becomes available for use. As a workaround he suggested us to manually populate the expiry date on the license properties. Thank you Sasi

sasikumar_r · ‎Jun 03, 2020

Hi All, We have configured m365 adapter on the beacon. connection got executed successfully. on checking output xml file LicenseCreateUpdate--110--Get Licenses from Office 365.int we noticed value for c1,c2,c3,c4 & c6 is available but c5 is missing. looks like adapter did not collect expiry date information. On the Admin center, expiry date is available for the subscriptions. Account which we have used for adapter is having report reader and cloud application admin role. Is the account missing with any other role to get the expiry date? Thank you Sasi

sasikumar_r · ‎May 27, 2020

Hi @jjensen , Thank you for your response! i will check for the wmitrackini file and let you know if it is there or not. Hi @mfranz , No it is a not one time issue, Subsequent inventories failed to collect the information of the device. As Jjensen suggested i will check for the wmitrack.ini file is available or not. Thank you Sasi

Online Status	Offline
Date Last Visited	‎Sep 23, 2021 03:28 AM

Re: Overnight reconcile task location for Multi Tenant Environment

Re: FNMS agent correctly installed but data are not visible in FNMS

Overnight reconcile task location for Multi Tenant Environment

Re: will device not get inventoried if it have duplicate serial number?

Re: will device not get inventoried if it have duplicate serial number?

Re: will device not get inventoried if it have duplicate serial number?

Re: will device not get inventoried if it have duplicate serial number?

will device not get inventoried if it have duplicate serial number?

Re: vCenter installed on IP and not FQDN

Re: 2019r2 Agent NDI files with no hardware & OS details

Re: vCenter installed on IP and not FQDN

Re: 2019r2 Agent NDI files with no hardware & OS details

Re: o365 License\subscription expiry date missing

o365 License\subscription expiry date missing

Re: 2019r2 Agent NDI files with no hardware & OS details

Re: Mac ndi gets rejected since machineuid contans blank parenthesis

Mac ndi gets rejected since machineuid contans blank parenthesis

Re: License Allocations over MGSBI

Re: License Allocations over MGSBI

Re: M365 connector imports UPN(UserPrincipalName) or Email

M365 connector imports UPN(UserPrincipalName) or Email

Re: business adapter - simulate and find possible rejection records

business adapter - simulate and find possible rejection records

Re: How to delete the services created by Agent less inventory scan

Document for Agent installation through SCCM