Hi @JohnSorensenDK , Customer use SCCM and they can try with powershell as well. on internet i could see we have to use service\display name to delete the service  but as i mentioned service name which is getting created are not unique it starts with mgs- and rest is filled with numbers(example mgs-[12345678}. so it is bit hard  to identify the managesoft service that needs to be deleted. However i have tried with wildcard like below to identify & remove the service. It is yet to be tested. if you have any other better solution it would be very helpful. Get-WmiObject win32_service | ?{$_.displayname -like '*mgs-*' -And $_.pathname -like '*sambeacon*'} | ForEach-object{ cmd /c  sc stop $_.Name} Get-WmiObject win32_service | ?{$_.displayname -like '*mgs-*' -And $_.pathname -like '*sambeacon*'} | ForEach-object{ cmd /c  sc delete $_.Name}   Thank you Sasi ... View more

Hi @JohnSorensenDK , Thank you for your reply!  Do you have steps\script available to remove the services? i could see the jobs created which get created donot have a unique name. attached screenshot for your reference.   Thank you Sasi ... View more

Hi @ChrisG , I just go the ndi file and ndi file shows the "Unknown Edition", attached is the screenshot for your reference i have requested to run the vbscript. is there any way to fix this issue? Thank you Sasi ... View more

Hi Bill, Sure, i just created the case and updated the case with this thread URL .  so definitely the technician would be reaching out to you after reading this thread. Thanks again  🙂 Sasi ... View more

Hi @bheadley , You nailed it 🙂 FNMS version is 2020R1.1 and MGSBI version is 15.0.0.4. I will raise a support case to get the updated MGSBI.  Thank you so much! Sasi ... View more

Thank you @ChrisG, I will verify the ndi file and let you know. ... View more