About sysadmin-blr

sysadmin-blr · ‎Jul 01, 2019

hi @rguggisberg can you please elaborate how you resolved, i am running into same issue, multiinstance of service not removing them from services.msc

sysadmin-blr · ‎Jul 01, 2019

hi @banna_k thanks for the reply, i saw this article but i use 2018 r2 pro, which is not listed in this article.. please suggest.

sysadmin-blr · ‎Jul 01, 2019

Hi, I got the event where you are pointing, even after giving the flag to true, it is still showing up in services.msc, please suggest events section

sysadmin-blr · ‎Jul 01, 2019

Hi @Jenifer , thanks for the reply, I am not getting where you want me to add new key, unable to find the event, can you please share some screenshots for the same. also can you please copy this email to srinivaasan.sundar@enfs.com, there is no option to add cc

sysadmin-blr · ‎Jun 26, 2019

we have windows service with multi instance support and installer class integrated. installation is fine, but un-installation removes the folder content but not the service entry from services.msc please suggest.

sysadmin-blr · ‎Jun 26, 2019

we have enabled multi-instance support for a windows service application of ours, it is getting created with the same default name under services.msc, instead of the instance name we get from end-user. this project has a installer class integration as well. please suggest.

sysadmin-blr · ‎Jun 26, 2019

we are using Installshiled 2018r2, we have a installer class integrated to it and it supports multi-instance. when we uninstall the multi-instances one by one, from second instance un-installation, we get Error 1001, when i disable the installer class property to false, then this error is not happening. please suggest.

sysadmin-blr · ‎May 17, 2019

Hi Team, Yes. We have defined separate Product code for each instance. Please refer the attachment for " Overridden Uninstall method" details. Thanks, Ramesh P.

sysadmin-blr · ‎May 16, 2019

Hi Team, What I mean for "Base Instance" is, Run and install the setup first time. When we run the same setup next time , i refers it as first instance. If we run the same setup next time , i refers it as second instance. Please let us know if you need further information. Thanks, Ramesh.P

sysadmin-blr · ‎May 15, 2019

Hi Team, I am installing my product with multiple instances enabled. Lets consider the below installation sequence. 1. Install base Instance ( Run the setup very first time) 2. Install First Instance 3. Install Second Instance When I try to uninstall the Second Instance, Overridden Uninstall Method is not firing. Same problem for uninstall the first Instance also. But when I try to uninstall the base Instance , Overridden Uninstall Method is firing as expected. Is there any setting i need to update to fix this issue? Thanks, Ramesh P.

sysadmin-blr · ‎May 10, 2019

Hi Jeremy, As i mentioned earlier in this conversation, we are unable to create a case to report this issue. However i have mailed about the actual issue to Support@Flexera.com from ramesh.p@enfs.com email address. Thanks, Ramesh P.

sysadmin-blr · ‎May 09, 2019

I haven't received any update from Support@Flexera.com . This is affecting our production tasks. Please guide us to resolve this issue.

sysadmin-blr · ‎May 07, 2019

Hello Bikram, We have already provided our Serial number and Activation code to Support@Flexera.com and waiting for the response. Thanks, Ramesh P.

sysadmin-blr · ‎May 07, 2019

Hi Team, we have bought InstallShield with Silver Maintenance But why the maintenance plan is not created or how to enable the maintenance plan for this product. Thanks, Ramesh P.

sysadmin-blr · ‎May 06, 2019

Hi Team, I am getting the below error which raising new case for the previously reported issue. Could you please help on this? "You do not have sufficient privileges for this resource or its parent to perform this action. Click your browser's Back button to continue." Thanks, Ramesh P

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