About kevin_christens

kevin_christens · ‎Oct 28, 2022

Over the years we have upgraded beacons and removed beacons from our FNMS environment but if you look in uploader.log or installer.log you still see the old beacons, as well as new, being referenced. I have verified the old beacons are still in /var/opt/managesoft/etc/config.ini on Unix and in the registry of Windows devices in the DownloadSettings and UploadSettings of Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Common\. Is there a simple method to remove all the beacons defined in the agent config.ini or registry and allow the agent to receive a new list of beacons, based on the "Bootstrap Server 1" of DownloadSettings? Would be nice to have an option to force all devices get a current list of beacons. Would configuring Inventory Group Settings with a target of devices work to refresh the list of beacons?

kevin_christens · ‎Oct 11, 2022

I have selected "Upgrade selected platforms" under "Inventory agent for automatic deployment" but some of the devices are not updating even though they have "Policy specifies" set to new agent version and "Policy effective date" is current. Some of the supported platforms have "Policy effective date" and "Policy specifies" blank for platforms that support self update of agent which results in those devices not self-updating but I'm not sure why those are blank. /var/opt/managesoft/launcher/cache/Launcher has the new version of the agent to install but it never installs and I see no errors in installation.log. I have forced policy updates on a few devices but still no updates occur. Is there a way to force the agents to update on these systems appear to be ignoring policy? Thank you.

kevin_christens · ‎Oct 10, 2022

Thank you John. This is very interesting. I am guessing I would would first need to determine what minimal bandwidth would be required successfully allow agent self-updates to download without causing the update to stop and have to restart from the beginning. Is the agent able to resume an interrupted download or would it need to download the entire package again since starting over would make self-updating take forever?

kevin_christens · ‎Sep 26, 2022

We are have concerns that bandwidth between a beacons and managed devices is reaching threshold limits and impacting other services when we enable self-upgrade of the agents. Is there a tool either recommended or available from Flexera that could be used to limit the number of simultaneous requests for downloading the new agents to a managed device? something similar to the algorithms used in Low Extra Delay Background Transport ( LEDBAT ) https://en.wikipedia.org/wiki/LEDBAT Building target lists of thousands of devices is time consuming and a maintenance issue. Thank you.

kevin_christens · ‎Sep 19, 2022

We have many Ubuntu servers that we will be required to manually update the inventory agent on since they are not currently supported by the auto-upgrade process. Are there plans to support auto-upgrade of the inventory agent on Ubuntu servers?

kevin_christens · ‎Sep 06, 2022

To clarify my question. If we previously targeted a selection of devices for agent upgrade using "Upgrade selected platforms in the selected targets", then selected "Upgrade selected platforms" to get all devices. Would the warning indicate that devices previously targeted will never auto upgrade? The section of the warning that is concerning me is: " and ignores the platform for all future automatic upgrades"

kevin_christens · ‎Aug 24, 2022

I had a target of selected Unix/Windows platforms to automatic upgrade FlexNet Inventory agent on, and, when I remove those targets and say update all platforms, I get a message indicating the platform will be ignored for all future automatic upgrades. Is this true? It seems that having targets to test an automatic upgrade on a platform would mean that those devices in the targeted list will never work for any future automatic upgrades. Below is text from confirmation box when you which from "Upgrade selected platforms in the selected targets" to "Upgrade selected platforms" Confirm platform deselection You have removed the following platform, previously selected for automatic upgrades: Windows. This interrupts any incomplete upgrades, and ignores the platform for all future automatic upgrades. Press OK to save this change, or Cancel to reconsider.

kevin_christens · ‎Aug 11, 2022

The query does work when running as the Service Account. Is there a reason it does not return values if not using the Service Account? By the way. That view is an impressive SQL statement.

kevin_christens · ‎Aug 10, 2022

No rows returned. I find that all the grid_% views don't have data. select count ( * ) from Grid_VmWareInstallations 0

kevin_christens · ‎Aug 10, 2022

Thank you. I see that report in the GUI but I'd like to be able to automatically extract that information on daily basis and can't seem to find a view or table that contains that information that I can query with SQL.

kevin_christens · ‎Aug 10, 2022

We use ESXQuery standalone to bring vCenter inventory into FlexNet and want to see a relationship of the vCenters to the ESX hosts configured for those vCenters. VirtualMachineInfo provides a view of VM guests and the VM hosts they are currently on but we cannot seem to find a way to see which vCenter those VM hosts are managed by. Is there a query that would allow us to display a vCenter and find all the Hosts on that vCenter?

kevin_christens · ‎Aug 09, 2022

I guess the issue we are having then is that the devices no longer exist in SCCM but we still have corresponding records in ComplianceComputer. I will have to devise a query that can safely find those obsolete devices in ComplianceComputer_MT and remove them. It doesn't appear that when a device is deleted from SCCM, it automatically deletes the inventory/compliance data from FlexNet.

kevin_christens · ‎Aug 08, 2022

We are using FlexNet Manager Suite 2022 R1 - On prem. I have enabled the new feature to get rid of old inventory data but I find we still have old inventory records still showing in the "All Inventory". There are no matching records in im.dbo.Computer but they do exist in fnmp.dbo.complianceComputer. The devices still showing with old inventory do not have last inventory source from FlexNet but from SMS(MECM/SCCM). Is there a recommended process to safely delete old inventory records from fnmp.dbo.complianceComputer that do not get deleted using the new "Obsolete Inventory" delete process?

kevin_christens · ‎Jul 01, 2022

Thank you for the quick response. Based on your comments, I added updates for lease agreement, lease start date, and lease end date to asset in the same business adapter that links the asset to a lease contract since the business adapter had to find the asset anyway. Simple solution and will work for us. I first had to modify the creation of input csv to the business adapter that links assets to leases to include the start/end dates.

kevin_christens · ‎Jul 01, 2022

Asset is being linked to an existing lease but the lease information(Lease Number, Start Date, End Date) are not being populated in the asset financial tab for asset details. I can show the asset is linked to the lease by searching for the lease and showing all associated assets and I also see in asset history it has been linked. There was an issue reported long ago and I was wonder if this what is causing this still and if it will be fixed or a possible work-around using a business adapter or some other patch. IOJ-1759885 Lease end date is not updating on the main asset screen but is updated in the financial tab Hardware asset management

Online Status	Offline
Date Last Visited	‎Jan 30, 2023 10:38 PM

Either refresh agent beacon list or remove old beacons from config.ini and registries?

Why would not all supported self-update platforms not update the agent even when we are getting curr...

Re: Limit bandwidth taken by self-upgrade of agents

Limit bandwidth taken by self-upgrade of agents

Are there plans to support auto-upgrade of inventory agent on Ubuntu servers?

Re: Does removing a target from automatic upgrade mean those devices will never upgrade?

Does removing a target from automatic upgrade mean those devices will never upgrade?

Re: Is there a way to view vm Hosts on a vCenter?

Re: Is there a way to view vm Hosts on a vCenter?

Re: Is there a way to view vm Hosts on a vCenter?

Is there a way to view vm Hosts on a vCenter?

Re: Auto-cleanup of Obsolete FlexNet Inventory

Re: Auto-cleanup of Obsolete FlexNet Inventory

Re: Lease information not being populated in main asset form.

Lease information not being populated in main asset form.

Either refresh agent beacon list or remove old beacons from config.ini and registries?

Why would not all supported self-update platforms not update the agent even when we are getting curr...

Re: Limit bandwidth taken by self-upgrade of agents

Limit bandwidth taken by self-upgrade of agents

Are there plans to support auto-upgrade of inventory agent on Ubuntu servers?

Re: Does removing a target from automatic upgrade mean those devices will never upgrade?

Does removing a target from automatic upgrade mean those devices will never upgrade?

Re: Is there a way to view vm Hosts on a vCenter?

Re: Is there a way to view vm Hosts on a vCenter?

Re: Is there a way to view vm Hosts on a vCenter?