Below is the extract.  Note that we ran a test yesterday and installed the agent on a Linux server with no errors (reported in as expected).  So works with Linux but not windows from this other domain.  Windows servers in same domain report in fine.   Thanks   [7/6/2021 11:53:11 AM (N, 0)] {2528} Error 0x80092013: The revocation function was unable to check revocation because the revocation server was offline. [7/6/2021 11:53:11 AM (N, 0)] {2528} Error 0xE050044D: Failed to create remote directory /ManageSoftRL [7/6/2021 11:53:11 AM (N, 0)] {2528} Error 0xE0690099: Specified remote directory is invalid, or could not be created [7/6/2021 11:53:11 AM (G, 0)] {2528} ERROR: Remote directory is invalid [7/6/2021 11:53:11 AM (G, 0)] {2528} Upload failed due to a server side issue.  This server may be retried during this upload session. [7/6/2021 11:53:11 AM (G, 0)] {2528} WARNING: FlexNet Manager Platform has failed to upload a file to all configured upload servers; aborting attempt to upload these file(s) [7/6/2021 11:53:11 AM (G, 0)] {2528} Uploading finished [7/6/2021 11:53:11 AM (G, 0)] {2528} ************************************************************ [7/6/2021 11:53:11 AM (G, 0)] {2528} Unable to upload inventory file(s) [7/6/2021 11:53:11 AM (U, 0)] {2528} ERROR: Error (s189m263) [7/6/2021 11:53:11 AM (U, 0)] {2528} ---------------- [7/6/2021 11:53:11 AM (U, 0)] {2528} FlexNet Manager Platform could not upload the inventory.   [7/6/2021 11:53:11 AM (G, 0)] {2528} Program exited with code -524484345 [7/6/2021 11:53:11 AM (G, 0)] {2528} ************************************************************     ... View more

Hey Maria, We are seeing a similar issue with virtual Nutanix machines with Flexera agent reporting as physical. Were you able to resolve? Thanks Craig ... View more

Thanks.  I found another thread on this topic which appeared to indicate that with cloud it was not possible as t he Inventory Adapter code is updated from the "master" prior to any imports and your updates will be removed.   Additionally, if you "disconnect" the beacon in order to run the inventory, there is an additional hash check to ensure that no code in the Inventory Adapter was changed and the inventory will be discarded and not loaded. Not sure if this is still the case (am thinking yes) or as you suggested if protecting  the adapter files on the file system level would address.  Will try and test out.  I have found a few limitations with cloud versus on-prem that I am trying to figure out if I can still do another way.  Another example is inventory replication from prod to dev (ndi files) with web.config but that does not appear to be possible in cloud from what I can see. https://community.flexera.com/t5/FlexNet-Manager-Forum/Update-SCCM-readers-to-just-import-servers/td-p/96316 ... View more

Just had call with Flexera on this is apparently a bug. Details below...until fix we need to adjust our steps when upgrading other customers where file exclusions are configured. #CustCall Provided customer workaround Logged as bug and enhancement Please refer to, Bug: IOJ-2119536 Enhancement: IOJ-2119539   Workaround: Only for on-prem:   Run query, against FNMSCompliance db: SELECT [BeaconTargetPropertyID] ,[BeaconTargetID] ,[KeyName] ,[Value] ,[TenantID] FROM [FNMP].[dbo].[BeaconTargetPropertyValue_MT] ORDER BY [FNMP].[dbo].[BeaconTargetPropertyValue_MT].BeaconTargetID   Delete any records where KeyName is CTrackerExcludeDirectory (and the BeaconTargetID links to 'target__unix' in the BeaconTarget_MT table)   'UPDATE BeaconPolicy SET RevisionNumber = RevisionNumber + 1' - This will remove the exclude directory from the beacon policy, and then agent policy (for Unix devices).   Note that the cached device configuration contents.ndc on an agent device will cause the 'original' value to be restored to config.ini on the next policy run after exclude directory is removed from the FNMS db policy properties. If this is not desired, the 'cache' and 'pkgcache' directories on the agent machine in /var/opt/managesoft/launcher should be deleted and then policy reapplied.   However, please note that if the Inventory Settings page in the FNMS UI is saved again, the exclude directory property will be added to BeaconTargetPropertyValue_MT again, requiring the above workaround (1 - 4) to be applied to remove it. ... View more