About steven_donovan1

iammanzi · ‎Nov 01, 2019

Hi Steve Please see the attached. Hopefully this will help.

ChrisG · ‎Oct 12, 2019

Yes - if you select the Allow application usage tracking on these targets option on an appropriate target you have configured then that will apply to the targeted FlexNet agents regardless of operating system: Windows and UNIX-like operating systems are all treated the same.

steven_donovan1 · ‎Oct 10, 2019

Hi, I have a question if a customer spins up a windows 10 machine in the farm instead of a server in the farm. Will the agent still be able to collect the needed info as long as it has all the pre-reqs? Has anyone tried this? Thanks, Steve

GrantWilson · ‎Oct 03, 2019

@GrantWilson wrote: Hello Steve, I can resend you the list of the 8 standard extractors on Flexera. I tried to open the xlsx file, but the download failed because of my antivirus, so I asked support to share it via email. Grant hire writer Forgot to mention: I can also share the list via Google Drive, Dropbox or something, in case it's more convenient for you. Perhaps, it's better not to post your email on the forums. Grant

dcollins · ‎Sep 20, 2019

there is but if the timeout is not working on ESXQuery it probably wont work once you alter it in the registry either, but.. If you want to extend the timeout for a VMware rule its important to realise that rule scanning for VMware is performed using an exe on the beacon called mgsipscan, for all intents purposes its pretty much a flexera variant of Nmap, so here is a cheat sheet on commands you can feed nmap: https://highon.coffee/blog/nmap-cheat-sheet/ one of which is: --host-timeout TIME Give up on target after this long to give it this command you need to alter the following registry key on the beacon: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Discovery\CurrentVersion\DefaultPingSweepOptions in my instance, below you can see I am feeding this -e eth4 which forces the scanner to only scan network card 4 you can use this to feed commands in, so I suspect most of the things on that cheat sheet I linked above including the timeout should work (although I have not tested that timeout command myself), here is a previous log where I did this and I have highlighted the section that the registry key populates in the command as an example: just be wary that here be dragons, this is generally not tested territory and if it isn't required I wouldn't recommend feeding it any additional commands, I only know about this due to a certain scenario when I wanted a rule to scan on my fourth network card only on the beacon and not any others

steven_donovan1 · ‎Aug 13, 2019

Has anyone encountered this error while upgrading the cloud beacon to 13.6.0.13. I looked up this error and it has to do with NMap.

ChrisG · ‎Aug 05, 2019

You can find information about this kind of thing in the System Requirements > Compatibility with Other Products documentation. The answer to your specific question will depend on which BigFix product you are working with, and which database server (SQL Server or DB2) you have. Current supported versions that the System Requirements information shows for various BigFix products are: IBM BigFix (previously Tivoli Endpoint Manager) on Microsoft SQL Server 8.2–9.5.13 Tip: Do not confuse the individual IBM BigFix products. IBM BigFix platform (often referred to as simply "BigFix") and IBM BigFix Inventory are quite distinct. You may import inventory from IBM BigFix if this is your only IBM BigFix platform product. However, if you also have IBM BigFix Inventory, you normally need import inventory only from IBM BigFix Inventory (see below). IBM License Metric Tool (ILMT) or IBM BigFix Inventory on IBM DB2 IBM BigFix Inventory was previously known as IBM Software Usage Analysis (SUA), and SUA is supported (on IBM DB2) for versions 9.0, 9.1 Rebranded from version 9.2.1, IBM BigFix Inventory on IBM DB2 is supported for versions 9.2.5–9.2.14. IBM License Metric Tool (ILMT) or IBM BigFix Inventory on Microsoft SQL Server IBM BigFix Inventory on Microsoft SQL Server: 9.2.3–9.5.13 ILMT on Microsoft SQL Server: 9.0, 9.1, 9.2.3–9.2.14

steven_donovan1 · ‎Jul 09, 2019

@ChrisG @statler Yes you are correct I forgot that we still need to run the LMS scripts to query the databases.

steven_donovan1 · ‎May 21, 2019

My issue was Could not obtain information about Windows NT group/user. I opened a support case and I had to switch the DB ownership to SA. After I did this and re-ran the installer it worked. https://stackoverflow.com/questions/25845836/could-not-obtain-information-about-windows-nt-group-user @goody612 wrote: User Console is failing at the the "Intializing Solution" step. The account we are using is then locked out. Anyone experience anything like this?

markmcc · ‎May 17, 2019

Thanks Steven. I submitted a case and received the following article... https://community.flexera.com/t5/FlexNet-Manager-knowledge-base/Troubleshoot-Cognos/ta-p/2251 Issue 4 in the article resolved the problem I was encountering. I had to set the service account for the user identity in IIS > BusinessReportingAuthentication web service > Authentication > Anonymous Authentication.

ChrisG · ‎May 15, 2019

I can't comment myself on Flexera roadmap matters, but depending on the particular use case/need you have in mind, the Flexera SaaS Manager product may be of interest. This product is targeted at helping to identify, manage and optimize SaaS spend within an organization. The product page for SaaS Manager is at https://www.flexera.com/products/spend-optimization/saas-manager.html, and Community content for this product is at https://community.flexera.com/t5/SaaS-Manager/ct-p/SaaS-Manager.

anne_watson · ‎May 13, 2019

Which would be great if you only had one or two beacons. we have quite a few more than that. Honestly, cloning would only be realistic on a monthly basis. I am hoping for a more real time solution than that. @jasonlu wrote: regarding beacons, prior to cloning the prod db over the top, download all the beacon config (flxconfig) files for the uat environment. After cloning, open on the flxconfig config files and grab the beacon uids. Configure the beacons again using those uids, rather than generating new ones. j

ChrisG · ‎Apr 30, 2019

Try following statements to delete all custom property definitions: DELETE FROM dbo.ComplianceUserTypeProperty DELETE FROM dbo.ComplianceComputerTypeProperty DELETE FROM dbo.VMHostProperty DELETE FROM dbo.PurchaseOrderProperty DELETE FROM dbo.PurchaseOrderDetailProperty DELETE FROM dbo.VendorProperty DELETE FROM dbo.ContractProperty DELETE FROM dbo.AssetTypeProperty DELETE FROM dbo.SoftwareTitleProperty DELETE FROM dbo.SoftwareLicenseTypeProperty DELETE FROM dbo.ImportedVMHostProperty DELETE FROM dbo.ImportedComputerCustomProperty -- Delete report column definitions for all custom properties. -- WARNING: This statement should be safe as long as the only custom columns defined are for custom properties. -- If your environment has other custom columns defined, you may need to consider whether to change the WHERE clause -- conditions to only delete what you want. DELETE FROM dbo.ComplianceSearchTypeColumn WHERE ComplianceSearchTypeColumnID >= 10000 AND ColumnName LIKE '%Custom.%'

steven_donovan1 · ‎Apr 17, 2019

Can you open up internet explorer and enter in the VCenters IP into the browser on the server your trying to run ESXquery? Try to login to the Vcenter with the credentials. If your able to do that it is not a network issue.

steven_donovan1 · ‎Apr 15, 2019

I thought it might of been a caching issue but it is not. I have tried those steps and still no update in the webui. The business adapter also was clearing the corp unit when we checked this history tab. We will have to open a case for this. Thanks, Steve

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