Jul 29, 2022
05:04 AM
Hey Guys,
I have noticed on the EU cloud, our overnight reconciliation has failed with the following error message >
Reconciliation
Reconciliation
29/07/2022 02:43:56
29/07/2022 03:59:41
Failed
Failed to import inventory devices with error message 'Exception has been thrown by the target of an invocation.'
Just wondered if anyone else on the EU tenant, has seen the same error message or whether it's bespoke to us.
Ben
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Jul 27, 2022
05:14 AM
1 Kudo
Hello @darren_haehnel & @ChrisG,
Thanks for the information, as we are using the Flexera cloud / ITAM I don't have any direct access to the SQL backend unfortunately.
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Jul 25, 2022
06:06 AM
Hey @OvidiuManta, 👋
What issues have you encountered in the past?
Ben
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Jul 25, 2022
02:56 AM
1 Kudo
Hi Guys,
I hope you are well, I am looking to automate the manual process we currently carry out by mapping AWS instances to a location.
My initial thought was to use Instance Region / Instance Availability Zone, and map that to a location via a Business adapter.
However in the Business Adapter - I don't think this field is exposable from what I can tell?
Any thoughts are welcome 🙂
Ben
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Jul 25, 2022
02:29 AM
Hi @kclausen,
I wasn't able to reinstall over the top, as the installer kept crashing.
So I had to perform the full uninstall / reinstall - which has worked as expected.
Ben
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Jul 22, 2022
10:42 AM
@kclausen - Thanks I had a feeling it may have been a problem with the auto upgrade and would require an uninstall.
Thanks 👍
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Jul 22, 2022
09:25 AM
Hello @fayeharvey 👋,
The only time I have see this behaviour is if you are selecting multiple devices, and the Inventory Device Type differs.
Could you check these are all the same? So for example, you cannot multi change the status from Active to Ignored for a device that has been identified as a Computer then a further five that are Virtual Machines.
Let me know if this helps 😀
Ben
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Jul 22, 2022
09:05 AM
Hello @durgeshsingh 👋,
I have restarted, and the application is still not appearing.
The only error I can find in event viewer related to this activity is this >
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Jul 22, 2022
08:33 AM
1 Kudo
Hey Guys, I'm hoping someone has experienced this before.
Following an automated upgrade via the WebUI to the beacon software, when trying the run the beacon software I am no longer able to run it and I have the following dialogue window appear >
In the logs there doesn't seem to be any errors, the services are up and running. So my first thought maybe a file is missing somewhere and to repair the install. However the Flexera beacon software does not appear in add/remove programmes. So obviously there is clearly an issue here.
Has anyone else faced this issue, and how was it resolved?
Ben
👋
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Installation & Configuration
Jul 21, 2022
10:09 AM
Hello @Resnofendri,
Will we be able to see this level of detail re opensource software in ITV, or will this only be available via the API?
Ben
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Jul 14, 2022
03:22 AM
1 Kudo
@sushant_narula,
It's a pragmatic conversation really, as moving the scan time would ultimately in theory decrease your CPU usage in business hours, but will move it to another time.
The questions I have are >
The increase in CPU, has this been observed by monitoring or end user for example - is there a degradation in service.
Has it been considered if you move the scan time into the early morning hours, this could impact any inventory from any end user devices with the agent installed
As @durgeshsingh has mentioned is anything else running at a similar time?
Is the agent set to low/high priority in the settings?
Has any thought been given to restrict the file paths the agent scans, so decreasing scan time for example?
For me in my scenario, I rarely hear noise about the agent consuming CPU resource on servers, however the greater impact for my environment is end user compute, whether that is virtualised or physical.
In terms of physical for example, the Flexera agent consumes circa 10% of CPU resource when inventorying a device, which is not necessarily particularly high. But when a bunch of other agents are consuming similar, we quickly reach into the 90%'s of CPU resource consumed by agents - so it's something I need to consider in the future.
Ben
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Jul 11, 2022
12:24 PM
1 Kudo
Hi @sushant_narula,
When you refer to high CPU usage? What typical CPU usage are you seeing v what you would expect?
Ben
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Jul 11, 2022
08:57 AM
Hi @kclausen,
Thanks for the update, after some investigation I have confirmed - currently the data is correct. As although we have upgraded to E5, our users are currently consuming E3 licences for the short term, at which point they will be upgraded. So looking forward to understanding how the adapter/system will process these in the future.
Ben
Ben
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Jul 04, 2022
02:43 AM
1 Kudo
Hello @atique 👋
Do you currently deploy the Mac agent via a deployment system such as Jamf or Intune?
As there is broadly two ways to update an agent, either by a deployment system or the automated route through the FNMS/ITAM web UI.
To answer your point about not deleting the older version? Is there any reason why you would have a requirement for the older agent to remain? As far as I know - you can only have one version of the agent installed at anyone time.
Ben
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Jul 01, 2022
06:01 AM
Hi Guys,
I have noticed, following our upgrade of our M365 plan a couple of things >
Our new plan is showing the correct purchase number 😊
Our old plan is being referenced (so not deleted) but it is showing the correct purchase number of 0, so the entitlement has been removed. 😊
However consumption, usage and allocation are all referencing the old plan, so we are showing this as a non-compliance issue ☹️
Any thoughts why this is, and how I can correct it? Not sure if it is as simple as deleting the old plan, and the system will then correct itself?
Ben
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