This latest error will be unrelated to the Data Import Web Portal problem. I would suggest starting a separate forum discussion thread for that one. ... View more

The service now inventory adapter was released to on-prem and cloud customers in the 2020R2 release. https://community.flexera.com/t5/FlexNet-Manager-Blog/ServiceNow-Inventory-Connector-in-FlexNet-Manager-Suite-2020-R2/ba-p/168980 This release required no additional licensing to my knowledge, unless you see an increase in active devices counts which would require FNMS licensing. The inventory adapter requires you install and configure the Flexera Integration on a ServiceNow mid-server.  This is available on the ServiceNow app store.  Assuming you just want ServiceNow device inventory imported into FNMS (One-way), from there you will just need to setup the powershell inventory adapter on your Flexera Beacon to have the service now data come into FNMS inventory. Hopefully I understood your question fully. 😉 ... View more

If you are using FlexNet Manager Suite On-Premises then you may be able to find some information about the deleted PO record by querying the the CompilanceHistory view in the compliance database. This view contains one row for each tracked property value change. You may find rows recorded showing a non-NULL OldValue and a NULL NewValue that correspond to the deletion operation. You will have to dig in to the data and work to identify a query with appropriate filtering to find exactly what you're looking for, but start with a query like the following and work from there based on what it shows: SELECT TOP 1000 * FROM dbo.ComplianceHistory WHERE PurchaseOrderID IS NOT NULL AND OldValue IS NOT NULL AND NewValue IS NULL ORDER BY ComplianceHistoryDate DESC   ... View more

One thing to check is that the files in the H:\Content Libraries\ directory have been downloaded/updated more recently than around 9 March. If you have older files, you may be getting affected by the problem affecting the PURL release version 476 discussed in the comments on the following post: FlexNet Manager Platform / Suite – SKU, PURL & Bundle updates (Release #476). ... View more

I have the same problem and i have resolve it, in fact it was an account problem in the IIS application pool identity, the accounts on the beacon and the batch server were not the same. Regards, Othmane TALLAL ... View more

I changed on test system the banner, and put on red, so that I know that I'm on test system Change FNMS Header Background  Color   Path: C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\WebUI\Content\ File to change: scaffolding.less File with color definitions: variables.less   Orginal: // header @headerBackground: @white;     Change: // header @headerBackground: @flexeraDarkRed;   Also you should know that after you make update to a new version, you need to do again the modification, and as @ChrisG  said, when you do modification like that you are on your own. 🙂   ... View more

Hi All A KB article of this product defect has been created  https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/Compliance-Reconcile-failure-at-Writer-InstalledSoftwareAlerts/ta-p/163427/jump-to/first-unread-message The KB contains a patch for 2020 R1 and former version user. HTH   Cheers   ... View more

Hi, I would just go and use the code as a SELECT statement in a Business Adapter and then have the Business Adapter mechanics update the role for you. Have it not create computers, but update them. Use the computer name for matching and update the role. You'll need to work with the role values, not IDs. Or you could go with a "dummy import", doing nothing, but running a SQL script (custom query). This query could then be an update statement. Best regards, Markward ... View more

Hi, Is maybe something else opening connections to your database server and not closing them correctly? Maybe you need to monitor connections at your SQL server. Best regards, Markward ... View more

No, we have single tenant only of on-prem and as mentioned previously it's a Test environment. But when I copy working inventory file from Production environment and paste it in Inventory folder in Test environment then it also showing failed while import. ... View more

Hello @msutharh, Are you trying to set up a custom HTTPS certificate at all? There is a known issue where an invalid certificate will throw an error message that exceeds the logging buffer, hence bufio.Scanner: token too long. If you are trying to set up a custom HTTPS certificate, could you try and follow the steps on the following KB article: How do I generate my own signed certificate for use with Beacon Monitor? Let me know if any of the above helps. ... View more

Hi @MurrayPeters , I saw your post on this. We're currently on FNMS Cloud and wondering if could show me how to create a new calculations as an example on Total # of Devices/Computer or Total # of Operating Systems, etc.. in FlenxNet Manager Platform Reports and Dashboard -> FNMP -> Operation Objects -> Computer -> Computer-General or anywhere thanks, Chris   ... View more

Hi Msutharh, We have recently done some work in the ManageSoft reader which increased the version visibility for different OS names. You can reach out our support engineer with your current version of Computer.xml attached, we can then send you an updated version,  most likely it should work with most of the recent FNMS versions. Hope this helps, Cemson ... View more

@adrian_ritz1 - You can reverse engineer from a Compliance Computer record backwards to the 1 or more inventory sources that were merged together into the single Inventory Device.  With the following SQL, you can provide either the Computer Name or the Serial Number of an inventory device to get that information: SELECT c.ComputerName as 'InventoryDeviceName',c.SerialNo as 'InventoryDeviceSerialNo',c.InventoryDate as 'InventoryDate', ic.ComputerName as 'ImportedComputerName',ic.SerialNo as 'ImportedComputerSerialNo',ic.InventoryDate as 'ImportedComputerInventoryDate', cc.ConnectionName as 'InventorySource' FROM ComplianceComputer c JOIN ImportedComputer ic on ic.ComplianceComputerID=c.ComplianceComputerID JOIN ComplianceConnection cc on cc.ComplianceConnectionID=ic.ComplianceConnectionID WHERE c.ComputerName='xxxxxxx'  --Search for Inventory Device by Computer Name --WHERE c.SerialNo='yyyyyyyyyy' --Search for Inventory Device by Serial Number ... View more